Frank Nemec from Window Nation provided our estimate for a replacement bow window. He was very knowledgable and answered our questions regarding WN windows, installation, process and warranty. He qui... Voir plus
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Frank Nemec from Window Nation provided our estimate for a replacement bow window. He was very knowledgable and answered our questions regarding WN windows, installation, process and warranty. He qui... Voir plus
L'entreprise a répondu
I had a great experience with Window Nation . The install crew was super efficient and nice hard working employees. Office staff was very helpful. And design person. Klaudia was great. Came out for... Voir plus
L'entreprise a répondu
Has anyone had a problem with a picture window sagging? We had our windows installed 4 years ago and the big one is sagging. I called for warranty and they said my labor warranty expired?!? So either... Voir plus
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Klaudia, sales rep, was very knowledgeable and helped to meet our needs. She was understanding and listened to our concerns. When we called her about a concern she called us back in a timely manner... Voir plus
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Écrit par l'entreprise
Solve problems by installing solutions.
9001 Rico Road, 15146, Monroeville, PA, Etats-Unis

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Great windows and doors, great communication, loved our quote/order process with Trevor. The install team was prompt and efficient.
The only ossue we had was the trim work didnt match our work order. It still looks great.

Réponse de Window Nation - Pittsburgh
The Todd's where very pleasant , joked around abit.enjoyed their presence. Very efficient as well .

Réponse de Window Nation - Pittsburgh
From sales to financing and measuring to installation - well coordinated, professional and friendly experience. Quality product, looks better than was even anticipating!

Réponse de Window Nation - Pittsburgh
Had the entire house done (13 windows). The sales representative was an amazing person. He gave us so much information and explained everything to us. The windows were projected to come within 6-8 weeks, but came in at 4 weeks
When they came to install, they showed up at 10am and finished around 4:30pm. The installation went seamless. The crew was super polite and respectful. Couldn't have been a more pleasant experience!

Réponse de Window Nation - Pittsburgh
This our second set of windows from window nation. They are the best! They are professional and give honest timelines that right! Then the installation is perfect and their crew works so hard and does an amazing job.

Réponse de Window Nation - Pittsburgh
Our install was scheduled for an 8am-10am window, but at noon we still didn't have a crew on site. We had to make multiple phonecalls to eventually get a call back saying they would be there, but not until after 1pm - well beyond "a little late."
Love the windows, but there needs to be better communication with the customer about any delays on the install day.

Réponse de Window Nation - Pittsburgh

Réponse de Window Nation - Pittsburgh
The men who came here to install our new windows were all very respectful and kind and answered any and all questions we may have had.

Réponse de Window Nation - Pittsburgh
The crew of 3 ( Nick, Matt & Blue) were polite, careful when installing, cleaned up , covered the furniture & took time to explain the new windows.
I would highly recommend Window Nation. The windows are top quality and look fantastic.

Réponse de Window Nation - Pittsburgh
Provided an efficient and clean installation. The installer was very professional and pleasant to deal with.

Réponse de Window Nation - Pittsburgh

Réponse de Window Nation - Pittsburgh
Great customer service from sales rep. He clearly went over the options and the benefits of each type of product. Excellent communications from rep and customer service for scheduling. Quick turnaround for manufacturing, delivery and installation. Installation crews were efficient, professional, and friendly. All issues were handled to my satisfaction.

Réponse de Window Nation - Pittsburgh
Denny, Benny and their installation team did a thorough job from beginning to end. The entire house was covered with either adhesive plastic or furniture pads to keep it clean. The windows themselves look great and the glass is crystal clear. Everything inside and outside the house was cleaned and vacuumed at the end of the job

Réponse de Window Nation - Pittsburgh
Job was completed in one day. Installer did an excellent job. Cleaned up and made sure I knew how to properly open and lower the windows.

Réponse de Window Nation - Pittsburgh
My windows don't lock. They tried new sashes several times. Still didn't lock. 5 windows. They have replaced the whole window and frame, One window locks and 4 don't lock. I have been dealing with this for3 years. And the windows are on my first floor.

Réponse de Window Nation - Pittsburgh
The windows look good and open and close easily. I am very happy with the windows. However the customer service was lacking. I called the company several times on a few issues. I was told I would get a callback to schedule the service. After a month I called a regional manager about the lack of service. He was able to have my issues resolved. My issues were ignored until the manager stepped in. The guys that worked on my issues were friendly and did a good job. However I am not sure if I will use this company again when I have more windows replaced.

Réponse de Window Nation - Pittsburgh
Your sales people are very helpful and explain things in great detail. Your installation people are top notch. Your process is very organized and kept us up to date on changes in the status of our order.

Réponse de Window Nation - Pittsburgh
The salesman was fantastic in his presentation. I never felt any pressure to make a purchase. As far as your installers they also did a fantastic job. I was really pleased with the over all project. I rate them well over 5 stars.

Réponse de Window Nation - Pittsburgh
My experience with Window Nation was great!! Claudia the sales rep was wonderful and the guys putting the window in were excellent!! However, it was a little difficult to get in touch with the main local branch because you have to go through customer service who then has to transfer you. It was difficult to see when the crew would be there even though they give you a window frame. Other wise would definitely recommend them.

Réponse de Window Nation - Pittsburgh
Crew arrived within promised time frame. Work was completed timely and everything was cleaned up and removed promptly. Crew was polite and friendly. After work was completed, showed me how everything operated! Would definitely refer them!

Réponse de Window Nation - Pittsburgh
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