I tried multiple times to send a gift. Gift hampers looked great - but trying to get through the checkout process turned out to be a disaster. Sent me multiple requests for codes via phone (never arri... Voir plus
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Absolutely cannot commend this site enough. ordered 6 0% bottles only 3 working days ago and already landed this morning, beautifully and carefully packed. not to mention staff going above and beyo... Voir plus
Excellent service. Ordered 6 bottles of wine from WineOnline. The ordering and delivery process was very smooth. The team are contactable and very supportive. Thank you to the team at WineOnline.
I ordered a case of wine to be sent as a present for a special birthday. I allowed at least ten days lead in time to ensure that it would arrive on the correct day and made the order personally by pho... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Ireland's biggest wine website - listing over 1500 wines. We specialise in wine you've tried in restaurants, boutique wines, small producers and the stories behind the people who make the wines we sell.
Coordonnées de contact
Unit 4B, Santry Hall Industrial Estate, Santry, Dublin 9
- 00353 1886 7732
- sales@wineonline.ie
- wineonline.ie
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Absolutely amazing service
Absolutely amazing service! They have a wonderful selection and my orders always arrive in time.
Very efficient and straight forward to…
Very efficient and straight forward to order and delivery to match
Thank you Anne!
Had a special order and it was taken care of by Anne. She was so helpful along the way and answered any questions I had in a timely manner. Would definitely order again.
Quick and excellent service!
I found them to exceptional !!
I found them to
Be extremely helpful!! Which helps a lot when u are placing an order for the first time with any institution !! 😄 thanks Team !! Anne Mullin was exceptional - thanks !!
Well I can only comment on my own…
Well I can only comment on my own experience of trying to order from this company for the first time. I had an order in my basket and when I went to checkout the price of one of the products in my order had increased substantially. I did not proceed with the order at that point and instead sent a message to the company about my issue through their contact us section.
Two days later and I still have not received any reply from them. Not a good way to treat any customers, especially new customers.
Bad customer service...
Does not comply the 3 business days delivery!!! If you buy 1 bottle of wine they deliver it 5 business days! If you buy 2 bottles they deliver it in 2 days.
Ordered and received within 2…
Ordered and received within 2 days..very happy with my purchase
Top-notch wine emporium.
Wine online offered a very good choice…
Wine online offered a very good choice covering all price ranges.
ordering was simple and the delivery was very efficient.
I would certainly use them again
Great Service
Leaving gift
I was ordering as a leaving present for a colleague who lives in Ireland. This was an issue for other companies, but it worked well with Wine Online. The order was sent quickly, and the wine was good quality.
Delivered on time.
Delivered on time.
Nice presentation box,
Can’t comment on the wine as I purchased it for a golf prize
missing box of wine ... second time
This is the second time recently that I have bought wine on this site. Each time I have bought two boxes of twelve bottles, one box of red and one box of white and each time I have received only one of the boxes. On both occasions I have not received any calls or emails to explain why only one box was delivered or where the other box is.
I will have to ring again today to find out where the other box is.
This is not an acceptable customer service. They are very quick to take your money but not so quick to deliver the service or follow up on service issue.
I will have to possibly buy elsewhere in the future
Regards Vincent
Great advice and service
Easy
Easy to order, wine arrived promptly and was a treat. Will definitely use again.
Can do better
I ordered late for a Saturday delivery (My fault) but was promised it would be delivered the following Tuesday (Mon. was a bank holiday) and the delivery would be personally seen to. Unfortunately it was not delivered until Wednesday and despite sending an email on Tuesday evening I got a reply on Wednesday stating they courier was being chased. As it turns out this was after the delivery had been made. No further contact from anybody at wineOnline. This experience makes me wary of doing so again as it would appear that once the order is placed the customer if forgotten about.
I’ve purchased several times for gifts…
I’ve purchased several times for gifts Amazing selection. Great value for money. Customer support go above and beyond. Quick delivery
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