Wisconsin Cheeseman Avis 

They shipped meat cheese and spreads without any ice over a week in transit. Will never use them again

Worst company EVER! DO NOT order from them! Payment is deliberately not taken correctly then they try to charge you a $3 service fee to speak to customer reps who hang up the phone on you when you question their tactics! Products they sell are terrible along with their customer service! I am reporting them to the BBB I suggest you do to if you didn't get decent service!

Worst company EVER!! DO NOT ORDER FROM HERE!! Both my orders for my daughters for easter were ruined from the heat. This company DOES NOT USE COOLING METHODS FOR DELIVERY. THEN THEY REFUSE TO CREDIT ME FOR ANYTHING AND SENT ME TO COLLECTIONS. HORRIBLE COMPANY AND CUSTOMER SERVICE!!!!!!!!!!!!!!!!!

I received the shipment with 3 cheeses and 3 sausages on Wednesday, July 1. The shipment arrived late in the day and was transported by a non refrigerated truck. They sat the box on my front porch on a 95 degree day. I picked it up within the hour but the cheeses were soupy. I refrigerated them but now they have a gel around them and taste terrible. Can't imagine that they did not take into account the heat in Texas. The sausage is good but the cheeses were ruined.

I had to dispose it..the cheese was melted to the point that you could see oil..Salmonella & ecoli.& bacteria may have been present & the sausage were WARM..I WILL ONLY ORDER DURING COLD MONTHS TO MAINTAIN THEIR QUALITY....DONT ORDER DURING SUMMERTIME..

Make that MINUS 5 stars! They claim to have sent my orders to the wrong address, over 1200 miles from the house where I have lived for 26 years. Even though I have notified them of my correct address through numerous texts, emails, phone calls, and letters, they are still sending bills to the wrong address. I had ordered Christmas gifts and items to take to holiday get-togethers. I am handicapped, and had to rush out and spend money to replace the orders not received. Now they are threatening to ruin my credit if I don't pay for items not received. Terrible customer service.

I made a payment to them, the denied receiving although I checked with my bank and it was posted May 26th. So, the money went somewhere. Called customer service and billing three times. They hung up on me the third call. Now I have to dispute this with my bank. Buyer beware.

I am shocked that there are so many bad reviews. I wasn't satisfied with my order, Bree refunded most of the order. So I placed another order. In this day and age good customer service almost doesn't exist. Thank you

They do not even deserve 1 star! I ordered in November 2025 to insure it would be here by the needed date. My order rode around on the delivery truck for over 3 weeks! not only did it arrive late the cheese products were ruined. Melted and not edible. I contacted them right away, you cant call them because they either do not answer or you get a message that says all representatives are busy try your call again later. I have emailed them through their page and sent letters through US mail and still nothing and this has been going on for over 4 months! i am not paying for damaged products and i have told them that. i offered to pay for the candy/undamaged product. I followed procedure to file a dispute just like it states on the back of the statements they send and still nothing. Now they are reporting it as negative on my credit and turning it over to collections. Seriously? I have never missed a payment ever and have good credit. I will be disputing this on my report and am tired of dealing with them. stay away far away from this company. I am sure the few positive reviews are employees or paid reviewers. Wished i would have checked reviews before. Worst company ever.

If you set up automatic bill pay they will take out of your bank account what they want and in my case overdrawed my bank account, I called Wisconsin Cheese man and was snickered and laughed at because I had called 2 weeks prior to offer them $40 a month but was told I could pay only $20 then I see they withdrew $55!!!! No one said anything about $55 so I'm very upset and I chewed some ass out because she thought it was funny. WON'T RECOMMEND THIS COMPANY TO ANYONE AND WON'T USE THEM AGAIN!!! There shady and unprofessional, dishonest and laugh at your situation. ORDER FROM ANOTHER COMPANY!!! Read all the reviews like I should of done before I ordered from them, I'm not the only unsatisfied customer. Now put that on your recorded line!.

One star doesn’t even cover my disappointment! I placed an order March 24 to be delivered for a special birthday April 14th! I got a confirmation! I thought everything was OK I didn’t hear from the recipient I contacted Wisconsin Cheeseman with my order number! Customer service got back to me hours later telling me my order was canceled and I should contact my financial institution!
When I look back at the confirmation at the very bottom in tiny tiny letters was where it said the order was canceled!
Oh my God, they asked for your email address and your phone number. No one ever called me and no one ever emailed me that this order was canceled. My credit is absolutely outstanding so I have no idea what happened!
Please, please check your orders because now I will never order from them ever ever again and spread the news everywhere I can! This is really really upsetting!

This cheese was flipping fabulous. The atmosphere in this place was absoloutely electric. The cheddar was matured to perfection. Travelled to wisconsin for the sole purpose if trying this cheese. Just overall had the time of my life.

A gift was purchased from this site for my 9 YEAR OLD for Easter by a family friend. That would be great except that the company opened a credit account in her name, despite the person who ordered as a gift calling them 6+ times already and being reassured that it had been corrected. I am pretty sure this is illegal activity on the company's behalf, especially considering the fact that the only info given was name and mailing address. No DOB, SS, or other information that is required for credit applications.

Terrible customer service. There's a character limit on the address line, so you cannot enter your full address and then, when I emailed the customer service email that THEY provided, they simply told me to contact their "fantastic customer service team!"??? They ARE the customer service team. I do not trust their ability to be accountable and to get my items to me safely and on time.

I ordered farmers cheese as a surprise for my wife. I was told it is shipping Fedex and I'll have it in two to four days. We waited for the delivery Tuesday and it did not arrive. I'm now told 10 to 13 days. The order is currently all the way from Wisconsin to Illinois. Fedex is using pack mules now? This is cheese. It better be refrigerated for all this time or instead of Farmers, it will be Blue cheese.

I ordered a selection of eight chesse spreads. There was a promo code for $10 off if your order was over $50. I entered the code which was accepted at online checkout. The next day when I got my order confirmation the $10 was not credited. I immediately telephoned but was told the order was in shipping and nothing could be done and I would need to contact Customer Service by email which I have done several times, I get slow responses and finally a response that they would try and get me a refund. It is now 2026 and that has not happened. I am not holding my breath!!
Alex McLachlan

I ordered two products from this company to be delivered as gifts for Christmas and a 70th birthday. I received an email confirmation after my order was placed. Weeks later I found out that neither one of my gifts were delivered. I contacted the company and they said that my order was canceled. They said my credit card failed which I do believe because I accidentally used the expired credit card. However, I was never notified that my order was canceled. When I inquired further about not being notified, they said they sent me an email and a letter in the mail. I did not receive anything in the mail and I scoured my email and the junk mail for an email from them and I did not receive one either. I’m very disappointed because these were two very important gifts for me and two people went gift list for the holidays and a very important birthday. The company has not offered to make it right. Very disappointed in this company and will never attempt to order from here again.

I ordered a gift for a client and was happy to see it would be in on December 24. Nothing showed up. I waited a couple days. I did not receive any notifications of a cancellation. I called today to check the order status and Customer Service informed me it was out of stock. I will not use them again.

This company took an order from my Mother on 12.21.25 after my Mother repeatedly asked if it would deliver by Christmas as it was a gift for my Husband and I. The person who took the order and my Mother's payment over the phone not only lied to her four times about when it would arrive but took extra money from my Mother for what was supposed to be expedited shipping. My Mother and myself received emails from this company stating it would deliver on 12.24.25 by end of day. Never came , no updates , tracking number showed it sitting in Newberlin Wisconsin FEDEX facility on 12.22.25 since 6pm . I called FEDEX and after having to lie twice about wanting to schedule a freight shipment I finally got a live person who was from a foreign country with screaming kids in the back ground telling me that I can't ask questions about my delivery only the shipper can . I call Cheeseman twice , got 2 people from A foreign country and the second person put me on hold to speak to a SUPERVISOR - the SUPERVISOR was an English speaking person who told me that they cannot move the delivery along since its in FEDEX S hands and to have my Mother call FEDEX. FEDEX hung up on my Mother after yelling at her and telling her that Cheeseman lied ' as CHEESEMAN had stopped the delivery and that was why it was still sitting in a FEDEX facility in WISCONSIN SINCE 12.22.25 AT 6PM. TODAY IS 12.29.25 and IT STILL HAS NOT BEEN DELIVERED BUT THEY TOOK MY MOTHERS MONEY ON 12.21.25 WHEN SHE PLACED THE ORDER. AFTER READING ITHER REVIEWS - I HATE TO SEE WHAT THEY CHARGED MY MOTHER $90 PLUS DOLLARS FOR ' IF IT EVER DELIVERS THAT IS.

This company canceled my order due to a system glitch. Did not notify me until I investigated and contacted them. Talked to their customer service and found they are inept idiots. Do not do business with this company or do so at your own risk