Wizard Fix Avis 168

TrustScore 5 sur 5

4,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Professional, reliable, great value for money and a wondeful service. Wizard Fix have helped me in so many ways over the last few months, following the death of a very old friend. Transporting preciou... Voir plus

Noté 5 sur 5 étoiles

From my first enquiry to having the work done was fantastic . They were helpful, friendly and very professional. The man who came to do 2 jobs was absolutely brilliant. He worked extremely hard, was... Voir plus

Noté 5 sur 5 étoiles

The customer service right from making the initial enquiry was amazing. Very easy to slot ur booking in and even easier to speak with someone in Customer Service. The operative who assembled bedsi... Voir plus

Noté 5 sur 5 étoiles

Excellent service that was efficient and polite from start to finish! Would certainly use them again and recommend them to friends and family. And Manni and Morgan were top notch in the work they ca... Voir plus

À propos de l'entreprise

  1. Assemblage en kit
  2. Homme à tout faire
  3. Maintenance immobilière

Écrit par l'entreprise

Professional Flat Pack Assembly & Furniture Moving Services


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 5 sur 5 étoiles

Amazing professional service

From the point I made my initial enquiry, the whole process has been seamless and professional. Mike and his team were punctual and ensured my bedroom wardrobes were built to the required standard with no issues whatsoever. They finished the job within the specified time and cleared all the rubbish. Couldn’t recommend these guys enough to anyone who wants any furniture built. Thanks wizard fix.

22 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Trustworthy, very responsive and polite communication, responsible. Very transparent about costs with no hidden costs. Reasonably priced. And very helpful - collected additional non-furniture items from IKEA and helped bring them to our property at no additional cost.

20 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Matty and Morgan great guys.

The call out guys were that came out to my job were really helpful and polite they tackled the job with such care.
shout to Matty and Morgan top guys , hope they come out to my next job we'll be defenitly using this company again.
what a pleasure.

1 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Very poor service and below any…

Very poor service and below any standards. Charged £200 pounds for building couple of furnitures and end up doing myself as person send by wizard fix wasn’t able to as his skills very basic. I think they have quite reasonable quotes but that might be due to low skilled workers. Never have my money back and ended up building myself how’s that for service

13 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent - would use again

Great service, I had been delivered parts that did not completely match the instructions, but they made it work. Second time using Wizard Fix, and would not hesitate to use again.

10 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

the service was amazing

the service was amazing - I had quite a complex wardrobe to build and the two guys did it perfectly. They also left everything super tidy and did a quick job. I would definitely book again.

3 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Faultless

Consistent from start to finish in terms of following their strongly projected brand values.
A couple of personable young gents arrived and carried out the work efficiently and professionally.

12 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Company. Hired for a custom kitchen island.

Great experience. We hired the team for the installation of a kitchen island consisting of ikea kitchen cabinets and a worktop. They installed it to an excellent standard and without issue. We needed some adjustments like filling large gaps with wood and sealing holes. Again, done without issue. Great communication by email/phone and the person who came to do the work was very nice to us! Highly recommended.

5 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

Very pleased with the service, from start to finish. Bookcase was assembled by Faris quickly and to an excellent standard. Faris was very friendly and communicated throughout. Won't hesitate to use Wizard Fix again in future.

27 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Helpful, Attentive and Understanding

Attended on time, very helpful and attentive even though the they came across a challenging situation in my period property. They advised and assisted how to get to the best solution. Would use and recommend again.

20 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Wonderful company

After being let down by another company, I luckily found Wizard Fix. From start to finish they were a pleasure to deal with. Polite and professional on the phone. Booking was a breeze and Chris, who came to assemble my item, was friendly, warm and right on time. He finished the job super fast too! They will always be my first point of call if I ever need anything else assembled. Definitely recommend!

12 décembre 2022
Avis spontané
Noté 2 sur 5 étoiles

Beware

We employed Wizard Fix to hang some new doors on a IKEA PAX wardrobe. Unfortunately the fitter scratched one of the doors while fitting and then blamed my tenants because they had not cleared out the wardrobe. They were in the flat and if they had been asked would have done so. The reason Wizard Fix have been given 2 stars rather than 1 is because they offered a £40 credit off the next job, but on the other hand refused to make a proper refund. They also refused to accept liability for the damage they caused. Not a good experience at all and the new doors have an ugly scratch.

28 novembre 2022
Avis spontané
Logo de Wizard Fix

Réponse de Wizard Fix

Dear EH,

We're really disappointed to have received such a review and more importantly, that you feel we have let you down.

The job you had employed us to carry out was completed in full. For this reason, there were no grounds to offer you a refund, as the requested service had been completed.

Regarding the slight scratch on your wardrobe doors, this is of course extremely unfortunate and if it were as a direct result of our team, we would correct this as needed.

In this instance, the occupants at the premises had failed to prepare the work space and empty the wardrobe, which was unfortunately overfilled with belongings which caused the slight scratch to the newly attached doors. A picture was sent to you highlighting this.

Our terms and conditions do quite clearly state, that work spaces should be prepared ahead of our visit. These terms are sent to you inside your booking confirmation, at the time of booking.

Our team are under strict instruction to never handle customer personal belongings, under any circumstance, whatsoever. With this in mind, the team will of course follow their training and avoid handling the contents of the wardrobe during the job.

Despite this unfortunate incident, we offered you a £40.00 voucher to be used on any of our services with no time constraints, as a goodwill gesture.
We feel this was a generous offer considering there was no fault of the team who attended.

Nonetheless, we're glad your job is completed and your new wardrobe doors are operational, fixing the issue you had.

We wish you the best for the future.

Wizard Fix Team

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