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What I love most about them is their incredible selection of trendy phone cases at budget-friendly prices. They offer a wide range of designs, from sleek and minimalist to bold and vibrant patterns. Whatever your personal style may be, you're sure to find the perfect match to express yourself.
This Review is about:
Woah Cases
P.O. Box 16674
Saint Petersburg, FL 33733
On December 5th, I ordered four products from Woah Cases. The products were said to arrive before Christmas Day.
On December 31st, I still hadn't received the products. I e-mailed Woah Cases to ask about the status.
On Jan 2nd, Woah Cases indicated there was a "delay in shipment" and gave no status update. I asked for a refund.
On Jan 3rd, Woah Cases informed me that if I wanted a refund, I would have had to cancel the order in 24 hours or less.
On Jan 7th, Here is how Woah Cases responded:
"Sorry for the inconvenience but we cant cancel your order now because your order is already in transit. If you are not satisfied with your order you can return the item to us. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If this is all in place, please send the cases to the below address. Once we receive and review the package, we will provide a refund. Please be aware that you are responsible for shipping costs."
"We are a new company who has put our trust in our supplier to get our customer orders correct! Clearly that is not happening."
On January 10, I asked to speak to a manager. No response.
On January 15, I asked to speak to a manager. Here is Woah Cases response:
"We already send you how to return the item to us. Once we received and review it then we will issue a refund. Is there anything else?"
I received my order several weeks after Christmas Day. I showed up empty handed on Christmas Day and now have to pay to ship these items to family members in various locations, or pay to return them to Woah Cases.
I wish Woah Cases would have cancelled the order and refunded me, or covered return shipping, as I would not have ordered from them if I knew that I wouldn't receive my order before Christmas Day, as promised.
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