wolfworthy.co.uk Avis 109

The food is fantastic, the customer service is non existent.
I placed a subscription order, and within an hour realised that I had made a mistake.
I called 15 times on the urgent number (at 4pm -office closes at 5pm) but could not reach anyone.
I left an email, and a Facebook message to switch the food before shipping.
After absolutely no joy speaking to anyone, miraculously they had managed to channel their efforts into ignoring me and shipping said food, as I was informed on an email at 5pm.
This feels like a nice ploy to force a £7 return fee, and a bit of goodwill wouldn’t have gone a miss.

Ordered the free sample & our 16 yr old Staffy wolfed the lot down . So I’ll be ordering a bigger bag for him to try . I’ve literally tried every brand , so fingers crossed for this one

The customer service is second to none, I was feeding my dog the original, but unfortunately she has now got an allergy to chicken, I got in touch with Wolfworthy and asked if I could change to the Oily feed. I had only had a new delivery of the Original but they took it back to exchange for the Oily one. Can't praise this company enough, I would give 10 stars if I could. My dog loves the food, she is fed half raw and half Wolfworthy, I would love to change her over to Wolfworthy completely but not sure if just feeding her solely on Oily would be OK.

Ordered the 3 different samples, all 3 together are not a meal size and costing £6 it's a rip off.

Do not order from this company I waited for my package to arrive but never had a message to say a delivery date to receive it.then after two weeks they send a message to say would I give a review about the dog food (which was never received ) I have sent numerous emails saying that but all they do is ignore me and just keep asking me for a review. I'm so glad I only ordered the samples and not a full bag what a scam

Great choice of options, good quality ingredients. Our saluki enjoys them all. Recommended.

Sorry not for me, after reading all the hype , gave it a try but my dog started scratching his ears biting his paws and developed stinky breath , after a short time of being on this food , it is not fresh it is a kibble whatever you may like to call it, have thrown the rest of the bag in the bin , and is now back on Natures Menu Country Hunter wet food and his scratching and biting have improved dramatically after a short time , so not for me i am afraid the Natures Menu is a single source protein dog food which suits a lot of dogs . Sorry but not for my Teddy

My puppy has enjoyed your samples and we will be transitioning. He's a rescue and although we were told he is fine on the food he had with the rescue, unfortunately we found him to be grain intolerant. He is fine on the food we have switched him too and we do trust the brand but we wanted to find a kibble more nutritionally complete. Wolfworthy fits the bill. I like your three flavours option, means we can rotate flavours for variety for him. Price we find competitive for an all life stage food of this quality. Sample bags are great and we look forward to the transition journey. Thanks

Good dog food, Shockingly bad customer service

We fed exclusively raw for a long while but more recently, got fed up of long delivery times and lack of stock locally.

We had combination fed with Wolfworthy as it is handy to have in the cupboard as a backup.

We’ve now decided to switch to Wolfworthy full time (with raw treats) as it seems to satisfy them more than the complete raw we were feeding them. Their poo’s are a bit bigger, but still firm and easy to pick up.

Delivery is very speedy which is a bonus if you suddenly find you are running low.

I love the recyclable packaging which is another benefit from switching from complete raw, as it generated a lot of plastic waste from the containers.

I’d definitely recommend.

Just about to place 2nd order. My picky girl loves the biscuits and the treats .. even my in laws extra picky dog LOVES the treats :)) fast easy delivery

I ordered Sunday afternoon 1 bag of the original
Later looked at the reviews noticed 20% is a bad reviews
So sent message to cancel next thing get message from DPD saying package dispatched overnight Sunday night which is hard to believe
Called them spoke to an assistant she told me charge £7 cancellation fee
So before order from wolfworthy
Check out the bad reviews first wish I did would of saved £7
I would like to add the wolfworthy dog food is probably OK
But my complaint is about management the way there organised
There need to get there act together
If you have a look at the bad reviews it's mainly about the management not the quality of the dog food

Website so easy to navigate. The product information is great. I placed an order on the Wednesday before 12noon and it was delivered on the Thursday - Excellent. My dog loves the raw food and I have tried afew. Would definitely recommend this company.

I recommend this food to all my clients. both my dogs thrive on it. Its incredibly good quality and always delivers on time.

Such a lovely company to have dealt with, great customer service and great quality food!

I am very happy. My Boston terrier x king charles spaniel is a very fussy eater. She wasn't too fond of wolfworthy original but she absolutely loves the fish version. She cleans her bowl every time which is a first. I like that the food is grain free, it's much easier on her little tummy. Wolfworthy also offers samples to find out if your dog likes the food. This was very helpful and saved me money. If I had to buy a bigger bag of the original, it would have gone to waste. Since switching, my dogs breath smells better, her poos are healthy and her coat is soft and shiny.

Amazing food, quality ingredients that all 3 of my dogs love even my pickiest eater who has turnt her nose up at many dry foods!

The treat selection was a real waste of money. Not one of our very not fussy dogs touched any flavour. They actually backed away from the treats. Quite odd.

Really nice dog field with loads of equipment, a shelter, gravel path to walk around, beautiful view, very private away from main roads, poo bin and water available

Have been to a few dog fields and this is the best we have been to

The customer service and product quality- been buying for 4-5 years. I have tried different options (Pure, Butternut, Tails etc) but always come back to Wolfworthy. Now with the two flavour i plan on alternating to avoid taste fatigue. My dog isn’t big a goods weight with a great coat (loads of people comment). I like that the quantity i need to feed is less and her poos are great.