As with others on here booked and a few days later for personal reasons felt we may need to cancel; when I asked what would happen simply told we would get nothing back. I questioned this as I... Voir plus
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We recently came back from Our 37th vist, as always, A great stay. All these negative reviews are just whingers. Yes, the caravans will show signs of wear and tear, especially with some of the... Voir plus
Advertise dog friendly, dogs must be on a lead anywhere in the park so nowhere to exercise them in spite of them insisting dogs can be exercised. A dog has to be off lead in order to exercise. They... Voir plus
Booked a holiday in May this year, unfortunately could not go as my wife passed away 4 days before we due to go. Contacted the company 3 days after we were meant to arrive to explain the situation, wa... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,8
Moyen
23 avis
Aucune trace de demande d’avis
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Don’t waste your money!
Horrendous company! Check in 4pm because of cleaning schedules which we fully understand, also receiving numerous emails from the company not to arrive before our time or we will not be permitted entry! so arrived around 4.45pm to avoid queuing! Arrived at our caravan to find it absolutely filthy,messy floors,dirty cooker and kitchen tops,grass everywhere including on beds! Oh and no beds made up on arrival! Had to go to reception to complain! By the time we settled with two babies it was nearly 7pm…a wasted day! Couldn’t book any facilities because that was online and no service whatsoever! Unless you sat at reception, and then they were all full…managed to book the pool on the day before we left but no one checked us anyway! Totally senseless? Bar staff obnoxious and shouldn’t be working there! Caravans so close together no privacy and no sleep with rowdy neighbours having all night parties…we’ve stayed at a lot of caravan parks in our time and this one truly is the worst we’ve stayed at…staff response to our complaints “sorry about that” that’s it!!
6 juin 2022
Avis spontané
Worst holiday I have ever had
Worst holiday I have ever had. Staff rude and aggressive throughout our stay. The entertainment was horrendous. They couldn't be bothered to spend any money on entertainment so just stuck staff on stage that could barely sing and girls in pants thrashing around all week. Drug taking and fights in the caravan next to us. I had a payment meter shoved in my face me and my disabled daughter was mocked and laughed at by a manager. That's the start of it. When I went to complain about a meal I never ordered I was refused any help point blank and any complaints just told to e mail in. Which I did several times over the holiday a month later I get a shocking reply not even basic customer service in there. After 3 e mails was told we are going to no longer respond to u. True to their word they have ignored all of my e mails trying to resolve the situation. I finally get a response off messenger to say they will ignore me and for me to get a legal team in. Now they know hard working families and being a single mum I am not going to be able to afford this so that's there bully tactic. Ignore hopefully I will get bored and go away because they know people like me can't afford court to get what is owed. Or to even be accountable for what me and my two children went through. Seriously do not waste your money here they will do anything to rip u off and this needs to be stopped.
15 septembre 2021
Avis spontané
Great Park in Nice surroundings staff…
Great Park in Nice surroundings staff are friendly would deffo go back.
9 juillet 2021
Avis spontané
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