WorldPadl Avis 

Ordered insoles, received various updates about delayed dispatch due to flooding, then emails concerning refund but despite chasing, no refund forthcoming. Scammers!

AVOID: I've never had to write a negative review before but AVOID THIS COMPANY.
I placed an order for new Padel insoles on 15th June and then heard nothing for a couple of weeks when they sent me a vague email about some kind of flood. The promised refund has never arrived and despite me sending them a number of emails over recent weeks, I've not received any response.

I suspect they’ve gone out of business. Ordered various items 2-3 months ago and very pleased initially. The insoles were comfortable (and not cheap!) but disintegrated after 2 months. Have emailed 3 times with photos showing how poorly the insoles had held up over a few games a week and have had no response. For a new business they prided themselves on customer service they clearly don’t bother once they’ve got your money. I would suggest that you avoid like the plague!

I ordered over a month ago, then I had an email saying it wqs cancelled and i would not receive a refund.I've sent emails but i have heard nothing back.

WORLDPADL.
Do not use these people. They are SCAMMERS! We placed an order June 19th. We have had no item sent and no
£38 refund. Despite being offered one. They have even emailed asking for a review!.They say they reply to every email. They don't. They offer the same excuses as already seen on Trustpilot.
We have notified our bank.
Do not order from them!!

Placed order before checking these scammers out. Nothing has been sent and there's no response to emails. DO NOT use these guys.

This company are scammers ordered padel ball pressuriser weeks ago. Emailed got no response, emailed for refund and surprise nothing has appeared in my account.

DO NOT BUY ANYTHING FRIM THIS COMPANY

YOU HAVE BEEN WARNED

THIS IS THEFT

Have now been waiting over 14 days for a refund. 4 weeks since I placed an order and have had the whole flooding reasons and refund issued. I payed via klarna as I haven't used this company before. Klarna has said today, that this company still hasn't issued a refund!! I will be going down the legal road now.

Made an order over 4 weeks ago, promised quick delivery. 2 weeks ago got the 'story'they had a flood, and promised a refund in 12 days, no sign no contact other than getting spammed by the company.
Funny when you look where they say they are based 'no flooding' ever.
Really gives you a mistrust of any media based adverts, there are great companies out there that do what they say and promise, who use the media outlets to improve their business, then we have Worldpadl being a great example of Scam artists who have all our details but choose to ignore and not carry out there so called promises. Avoid them. All the items they sell are available and cheaper through companies like Amazon and Aliexpress.

Placed an order then received an email following month saying due to a flood they couldn’t supply so would issue a refund within 7 days. Two weeks later..no refund.

The company is based in India, and some of the products are not original.
We received is it a Bullpadel racket which then broke after two games when we discovered that it was a knock off

Ordered insoles 11th June and money taken from my account, 1st July I received a mail stating my order could not be fulfilled and a refund was going to be provided, so far no refund received and no update on progress.

Awful company product never arrived! bern 2 months emailed them 3 times no response!! STAY AWAY DO NOT ORDER FROM THIS COMPANY!!!!

Ordered insoles 2nd June been fed stories about a flood and am waiting for my money back. Would not recommend

Messed me around for ages saying my order was delayed and then that it had arrived when it hadn't. Offered me an"immediate" refund which I took up and I still haven't received it after nearly 2 weeks.

Disappointed… 2 months later and waiting for refund as worldpadl cancelled my order because they have had a floor apparently

Bunch of cowboys. A really poor experience.

Order confirmed on 11th June.

Had an email through on 26th June saying my order should have arrived - it hadn't and still hasn't arrived.

I then received an email today saying my refund is on its way...

This whole email chain doesn't make any sense.

I believe this whole order has been fraudulent.

I am going to speak directly with my credit card company to sort this out, as it's saying it will take 10-15 days for a refund.

DO NOT ORDER FROM THIS COMPANY.

I don’t know if this is a scam or just the poorest service you can imagine. My experience is exactly the same as what others mentioned (ordered, email update regarding delays, another email saying it should be with me which wasn’t the case).

I have sent 3 emails and none of them have been responded to.

UPDATE: Refund received on 02/09/2026. Incredible delay of 3 months, but refund finally received

DO NOT USE … Service and communication very poor, can’t update on their product (insoles) as I have never received them!
Ordered a few weeks ago - never received, then got email confirming flood delays their end but my order would still be fulfilled- never happened - emailed several times no response - kept getting emails from them asking if I had received ? - today received email advising they will refund me but it could take up to 13 days to land in my bank ??? all around very poor service and communication

My experience is exactly as for James Enock.

I ordered, paid on 6th June 26, received supposed flood email asking for my patience etc etc

Still no insoles and no responses to my emails / telephone calls.

Don’t buy from them !!!