Woven Durham Avis 

183
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed some new Secrid products and this site had the largest selection so ordered a Card Protector and Mini Wallet online. Both items were individually wrapped, came with a separate bran... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. Had a query about my purchase, they replied almost immediately when they opened the next morning. A personal email from a real person, not an automated reply. You don’t get cust... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Woven were excellent, really helpful and nothing was a problem to get the suit just right and fitting perfectly before my recent wedding. Definitely would recommend and looking forward... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de smokings
  2. aussi dans
  3. Magasin de vêtements
  4. Service de retouche de vêtements
  5. Tailleur sur mesure

Écrit par l'entreprise

Woven is an award-winning Gentlemen's Outfitters situated in the heart of Durham City and was born out of a desire to have a more personal approach to men's fashion. We offer a diverse range of tailoring, casual wear, accessories & footwear; alongside wedding packages, suit hire & bespoke made-to-measure services. The woven workshop also offers clothing alterations and dry cleaning all under the same roof. As an independent retailer, we pride ourselves on our customer service, for which we have won numerous awards. We are immensely proud to say we have gained over 15 different retail awards, including Durham City's Retailer of the Decade, Independent business of the year and Family business of the year.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

183 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(183)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Product & Price that are exceptional.

Product & Price that are exceptional. Would have been a flawless transaction if communication around shipping would have been better. No notice of dispatch via email or other methods and it simply stated - awaiting dispatch until the day it turned up. Even with this I would certainly shop here again.

8 janvier 2025
Logo de Woven Durham

Réponse de Woven Durham

Hi Ben,

Thank you so much for the kind review, cheers for the heads up on the shipping updates not coming through, once I have inputted the tracking number, it should email you automatically, that must have failed somehow. Thanks for letting us know.

Regards, Scott

Noté 5 sur 5 étoiles

Loake

Great old fashioned service highly recommended 👍

30 décembre 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi,

Thank you for the review!

Thanks, Scott

Noté 5 sur 5 étoiles

Well presented gift wrapping

Quick, efficient posting, protective packing and quality gift wrapping, which was an unexpected extra!

These will make superb gifts!

22 décembre 2024
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Réponse de Woven Durham

Hi Rachel,

Thank you so much for the review!

Regards, Scott

Noté 5 sur 5 étoiles

First class service

Delivered order promptly.
There was a size problem, totally caused by myself.
They went out of their way to solve the problem successfully

2 décembre 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi Keith,

Thanks for the review! it is always appreciated.

Regards, Scott

Noté 4 sur 5 étoiles

A Pleasurable Buying Experience

When I saw their ‘Bears’ fabric design shirt on Guide - London I absolutely had to buy it for my husband but they were sold out as were everyone else that google’s search produced except miraculously for Woven who still had my husband’s size. Not only could i manage to secure the shirt but Woven’s website was intuitive & a joy to navigate round which is more than can be said for a lot of big companies. The payments process was also straight forward & easy to navigate. All in all it was a short but pleasurable buying experience. If I had to have a niggle it would be that the tissue wrapping of the shirt in its box wasn’t on par with a £90 purchase.I recognise that 3 weeks before Xmas lands in a shop’s busiest time of year but a little bit of tissue wrapping wizardry wouldn’t go amiss

2 décembre 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi Rosy,

Thank you for the feedback and for taking the time to leave a review.

Regards, Scott

Noté 5 sur 5 étoiles

Quick and safe delivery

Quick and safe delivery. Good selection of high quality goods at competitive prices.

13 novembre 2024
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Réponse de Woven Durham

Hi Erik,

Thank you so much for the review and I am glad to hear you are happy with the product.

Regards, Scott

Noté 5 sur 5 étoiles

Great service.

Great service as normal. And quick delivery.

5 novembre 2024
Logo de Woven Durham

Réponse de Woven Durham

Thank you so much, we always appreciate the feedback.

Noté 5 sur 5 étoiles

Delighted!

The staff were so helpful over the phone. My purchase was beautifully prepared and packaged, and then promptly dispatched. I'm delighted to have found Woven Durham.

24 octobre 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi Martin,

Thanks so much for the review.

Regards, Scott

Noté 5 sur 5 étoiles

Always a pleasure

Always a pleasure, in store when I’m lucky enough to get out there or online from thousands of miles away.

25 juin 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi Davin, Thank you so much for review. Hope to see you again soon.

Regards, Scott

Noté 5 sur 5 étoiles

Clothing Alterations service

I arrived at Woven Durham on a wet bank holiday Monday, distraught and in desperate need of help. With three days to go, my zip had broken on my chiefs bridesmaid dress and Donna and Tracey came to my rescue.

They were exceptional from the moment I walked in and immediately put me at ease. Despite a long list of jobs they gave me immediate assurance that they could help and even managed to get me sorted within one working day. I can't thank them enough for their kindness which went above and beyond simply fixing the garment. They even contacted suppliers for me, kept me updated by telephone and even gave me a brolly for the torrential rain that started as I left. The hugs and reassurance were absolutely what I needed. The customer service and overall experience was nothing short of exceptional and has restored my faith in the notion that there are good people out there that are prepared to go above and beyond in a time of need. I can't say thank you enough......or recommend them enough. Thank you Donna and Tracey xxx

27 mai 2024
Avis spontané
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Réponse de Woven Durham

Hi Lyndsay,

Thank you for leaving such a nice review, we are very happy to hear the ladies looked after you!

Take care, Scott

Noté 4 sur 5 étoiles

Clothing

The item is perfect, but the only thing i would say is that you said it was coming by tracked but it actually came by signed so i couldn't track it...

1 mai 2024
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Réponse de Woven Durham

Hi Darryl, Thanks for the review!

Noté 4 sur 5 étoiles

Delivered on time as was as expected …

Delivered on time as was as expected . Very pleased with t shirt .

10 avril 2024
Logo de Woven Durham

Réponse de Woven Durham

Hi Paul,

Thank you for leaving a review, glad to hear you were happy with the T-shirt!

Regards, Scott

Noté 5 sur 5 étoiles

I wouldn’t go anywhere else

I wouldn’t go anywhere else. Staff are helpful and never feel pushy towards a sale. No small query or request from my knit-picking is made to feel unwelcome. Thank you until the next one!

24 avril 2024
Avis spontané
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Réponse de Woven Durham

Hi Daniel, I am really glad to hear you enjoyed your visit with us! Thank you for the review and we hope to see you again soon!

Thanks, Scott

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