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Ordered shoes for RUNNER INN which took 2 weeks to arrive. Poor fit so I returned them to SOUTHALL UK at a cost of £ 11-49. However, a glance at the cost to post me the shoes was only £5-99. Why did I have to pay £11-49p to RUNNER INN to return shoes to an UK address ? Complained to company and received an AI robot response. Postage costs for a pair of shoes that didn’t fit cost me £17-48 extortionate. Don’t recommend this company. Did not want to give them a1⭐️.

VystaMed

Ordered a nebuliser back in June and I still have not received a replacement or been offered a refund
Each time that they reply telling me how sorry that they are and that they will pass it on to tech support I’ve been told to check and make sure I’m using new batteries or that I have to make sure that there is liquid in the nebuliser, I’ve been told to make sure that the power is switched on I’ve been asked on numerous occasions to send on video (which I have done ) just to go around the whole list over and over again
Please don’t touch this company with a barge pole. They should not be aloud to sell items on line
A complete rip off very unprofessional
IF YOU’VE GOT MONEY TO WASTE ORDER FROM THEM OTHERWISE DON’T WASTE YOUR MONEY OR TIME VYSTAMED SHOULD BE BANNED

I visited TESCO in Beverley, E Yorks a month ago and used the car park, with 3 free hours of parking.
YesterdayI received a letter saying I have ignored the first letter as HORIZON CAR PARKS say I overstayed beyond the 3 hours.
First letter would have been £40 fine but now it was £70.
IT DID NOT ARRIVE AND IT WAS THE PERFECT SCAM
Went into Tesco and asked for the manager.
They were off for 2 days and customer services couldnt help.
AFTER TALKING TO THE LADY ON THE SERVICE DESK, a senior assistant appeared and took the letter saying she would give it to the Manager when he or she returned.
I dispute the time as we actually timed our stay and we were a couple of minutes early back to the car.
I never received the first letter otherwise I would have acted as I am now,within a day of receiving the letter.
the perfect SCAM???
Will let you know xx

SO.......It took a while to contact Tesco.
After a week or so, I decided to ring Tesco again and try to find the right dept.to complain to, as there was no option on the phone for my complaint.
When I got thro to Customer Services, a man called JASON told me he would get it cancelled.
OMG, the relief.
The customer service dept were brilliant and he has given me advice as to how to handle them if they rang again BASICALLY IGNORE THEM

so Thanks JASON, youre a star.
AND anyone reading this has my permission to continue shopping at TESCOs

AND....HORIZON.......NICE TRY !
Us old biddies arnt as DAFT as you think.
HORIZON, minus 10 stars

Fell for this on Instagram!
Two shirts ordered from Suava London - misleading as the company is in China and doesn’t have a UK office as far as I can see.
One shirt described as cotton linen - is a synthetic fabric and very poor quality. Second is linen/ cotton as described but is also pretty cheap looking.
Returns policy - customer has to pay to return to Asia.

My partner and her friend visited Cote in Frederick street Edinburg on 16/06/24 unfortunately after their meal she left her shopping in the restaurant, on returning home she phoned the restaurant and was asked to email her details which she did she got a reply thanking her for the email and they would contact the restaurant and if she had not heard from them within 2 days phone the restaurant on the number they supplied so on the 21st of June I rang the restaurant again and was told they would post it that day but it never arrived

Vzionnet work evolve arc do not use this company for your vehicle repair they do shoddy incompetent work they done work on off side coasting me over £300 pound to rectifi told to use by AXA insurance I would not recommend any of them to any one 200-074-2348/cst54755 gave 1 star but there not worth that

I wrote a review about the appalling conduct by Vodafone regarding my husband's contract and they wrote a reply asking us to contact them. We took this action and 5 days later, we still have not had any explanation to any point we have raised to them, including requesting an official complaints procedure. I give up Vodafone, and will be glad when we can change our broadband and mobile phone contracts.

Evri, I bought two tables they were delivered on Monday 10th June,in the morning I got in touch with evri to deliver them on the Tuesday asvi was out all day monday they said they'd pass it onto the
driver,owe no they didn't he delivered them dumped at front door took a picture forged a signature,then I'm notified delivered & signed for,I had to get a taxi home costing me £23, got home they were gone,so thks very much evri for nothing,your driver delivered the following day I asked him why did you forge my name,why did you say you've worked with evri for ages,as I spoke to another driver he told me your new on the job you took over from the woman driver,his face was red he couldn't wait toget away from my stair,after dumping another parcel on a neighbours door. I won't be using evri again trust me,not once in 6yrs did the woman dump a parcel for me she always came back next day not like this fool that's taken her place,as for evri helping NO HELP AT ALL OR REFUND FROM THEM.

I purchased a birthday present on the 4th May for a guarantee 5/7 day delivery from Debenhams on line it is now 20th May after numerous promises and fob off date changes still no parcel they blame Everi there employed couriers, I asking lost just re issue but not that simple for Debenham s .nothing but stress just false promises stay clear terrible management an customer service.

I ordered two items from Studio.co.uk on 14th March. I immediately returned both items in the same packaging (the same way I received them). When I checked my statement they had only credited one item and were therefore charging me for the second item. From 16/4/24 I have been contacting customer service (approx 5 weeks now) and they keep advising they are looking into it. I received an email on 18/4 from Nazia Aamir, Financial Services Team advising they will raise a credit of £42.99. This has not been done despite corresponding with them on numerous occasions. They have now added interest to the account which is absolutely appalling! The customer service is absolutely terrible with this organisation. If I could give this zero stars I would. I've had a terrible experience, I would not recommend purchasing from Studio.co.uk. It is also impossible to get speaking to anyone. DO NOT BUY FROM THIS ORGANISATION!

WARNING: I just compelted a 30 minute survery and it didn't register with Toluna. This is about the third time this has happened over the last couple of weeks. PLEASE NOTE: Toluna I have better things to do with my time.

Napiers the Herbalists Simply the Best! I have been a customer of Napiers the Herbalists for a number of years and have always found their products and service excellent. My last purchase came in no time at all, beautifully packaged and as always the products are the best quality.

Christopher Pratt’s Leeds. We have bought many items of furniture from Pratt’s, service always excellent.
This last week I needed a new mattress quickly, I found mould on mine whilst turning it. Initially I rang Pratt’s and spoke to a lady in their bed department called Lyn. To my surprise everything we had purchased in the past was on their computer system, which was great, she knew what we had had in the past,size make etc and could steer me to the product I bought. My previous matteress was from a company that had gone out of business.
This lady had sold us our previous mattress and was extremely helpful.
The service and products at Pratt’s are outstanding, we have not had a bad experience with this company in over 20 years.

I took my car to Stratstone Mercedes Benz Giffnock Glasgow and had a great experience.I would like to thank all the staff that I dealt with me especially Clare Power for dealing with me and getting my car serviced she made the whole process very easy 10/10

Riz the Gas Fitter, who is the business owner of Acer Heating and Plumbing has been looking after my property for a number of years. As I am the landlady, I have always been very happy with all of the repairs and services that he has performed on the gas appliances in the house. I live abroad so there has always been mutual trust and confidence between us, which has been built up over the years. I would highly recommend him to whomever is looking for an excellent service.

Lakeland have just delivered the best customer service experience that I have ever had. The call taker called Linda was well trained, articulate, humorous and extremely helpful. She resolved my issue regarding a necessary return in an instant. Returning goods elsewhere is often arduous and stressful.
Lakeland & Linda... I salute you!!!!

Tysul Vets in Llandysul, SA44 4AE is a new experience for us ! As devoted animal lovers, we want to give the best care and on recommendation, took our Pembrokeshire Corgi puppy, Taff for registration, his vaccination together with five and a half year old miniature Jack Russell, Gitto, for registration and have his toenails trimmed on 20th December 23. It was Siriol Butterworth, veterinary surgeon who attended to them. She is very experienced, polite and friendly welcoming us, keen to explain everything clearly. Reception staff, nursing staff are all very professional and friendly. Our 2nd appointment was on 17th January 24 for Taff’s last vaccination with Siriol too. Service was excellent all round. It is no exaggeration to say Siriol and her staff are wonderful and by far the BEST we had ever come across! I say this categorically having lived in different counties in England and Wales ! They have set the bar way above what you get from other veterinary practices, most of whom are into making money rather than the qualityof care ! It is indeed the case when your beloved ageing dogs are clearly on their last few days suggesting costly this and that procedures only to ask for permission to put them to sleep! It is heartbreaking to say the least !

So the latest update on my appalling insurance experience with LV. In the public reply to my last review LV once again present the illusion of customer care whilst the reality of my experience is the exact opposite. Thousands of pounds worth of malicious damage - most of which a 3 year-old child would recognise to be malicious - given the likelihood that a 3 year old child's view would at least be honest - unlike that of LV. Also I have discovered that over the two years that I have been fighting with LV for fair compensation I have been charge an increased premium for the privilege. Unbelievable thievery.

I just had the most horrible experience with the KLM airline that l flew in with on the 9 December 2023. I have been calling the customer service no.from the 10 Dec - 23 Dec spoke several consultants ( Paul, Margo, Cartalia) on the customer service line on 00442076600293 but Paul said he doesnt care about my lost bags. Asked the details for this manager and informed me no one can help me. This has been the worst and pathetic service l have ever received from this airline. Can someone assist me.

I had a phone call today from Lisa team 15C she was so helpful and helped me set up a direct debit at a price and date that was good for me she went above and beyond to help