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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely dreadful company. Our drinks machines have been standing empty for almost 2 weeks now, and despite sending numerous emails, nothing has been done, so 200 staff on site each day have not ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Straight forward and easy to use machines which have the products that I want in there which made it even more convenient.

Noté 5 sur 5 étoiles

Kenny (Kenneth) has been working for our organisation for longer than my couple years and has always been an absolute pleasure to deal with. Any issue I've had in the past, he has ensured that he make... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul is amazing worker, honest, and never leaves the job unfinished. Always listens to feedback and helps pass it on to his manager. (North Wales - Mold). Always completed the tasks of making sure... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Consultant en aliments et boissons
  2. aussi dans
  3. Distributeur de café
  4. Fournisseur de distributeurs automatiques
  5. Fournisseur de machine à café
  6. Fournisseur de produits alimentaires

Écrit par l'entreprise

We believe in better breaks. Going beyond great food and drink to create spaces where people can relax, recharge and return to work with renewed enthusiasm. Using our data and technical know-how, we work with businesses to shape workplace services around both your needs and your team’s. Helping to boost motivation, productivity, and create a space where everyone can thrive.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(70)

69 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just had a great visit from Paul

Just had a great visit from Paul, outstanding service thanks again

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that Paul is providing his usual great service. We'll be sure to pass your comments on

Noté 5 sur 5 étoiles

This is a fantastic service provided by Mark Price for 2 4 6 8 group.

This is a fantastic service provided by Mark Price! For the 2468 group. He is punctual courteous and always more than willing to help. If we wanted a change of product he would look at this with us, if ever there was a problem with the machine he would be here to fix it.
Really really happy with our sevice!!

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We have a great team out and about with our clients. We'll be sure to pass your comments on

Noté 5 sur 5 étoiles

5 stars for Mark Price

5 stars for Mark Price - The most important man to come in the building on a daily basis to make sure the coffee machines are working and ready for another days graft!
Always has a smile and laugh, keep up the good work!

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that Mark keeps those coffee machines in tip top shape! We'll be sure to pass your comments on

Noté 5 sur 5 étoiles

Service is great

Service is great, very rare to have drinks machines out of action. Always clean and well stocked that they carry on working through the weekend. Taste and quality of product is good.

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that our equipment is clean and well stocked - that is our aim for our customers. We'll pass your comments on the team.

Noté 5 sur 5 étoiles

Guys at 2468 group provide excellent…

Guys at 2468 group provide excellent service. Shout out to Niall especially. Thank you as always

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that we are providing an excellent service. We’ll be sure to pass your kind comments on to Niall.

Noté 5 sur 5 étoiles

Mark Price

Mark Price is always friendly, professional and efficient.

11 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that Mark delivered the friendly, professional, and efficient service we aim to provide on every visit. We’ll be sure to pass your kind comments on to him. We truly appreciate your support.

Noté 1 sur 5 étoiles

Dreadful. No care or interest in their operation

Countess of Chester A&E

Extortionate prices / small sizes of chocolate

No pricing. No numbering either to order. Empty rows. Looks like no one pays a visit regularly and if they do, they don't bother to number the rows or show the pricing so you either can't order or you have to guess the price is the same for all products.

Better to just wait until the tea lady arrives with a trolley for tea and biscuits or you can ask hospital staff who are happy to offer to patients and their carers.

Avoid for your business. This company would discredit it unless they reserve that particular pleasure for public services institutions.

Reported me for defamation. Trustpilot rightly rejected their case.

10 février 2026
Avis spontané
Logo de 2468 Group

Réponse de 2468 Group

Thank you for your feedback. We're sorry to hear you were unhappy with your experience.
We aim to keep pricing competitive within the convenience vending market, but we understand that pricing expectations can vary. Once you press your selection, pricing should display on the machine. We appreciate your comment regarding numbering for ordering and will look this. The products we purchase are all retail single sales specification and unfortunately we cannot control the manufacturer product sizes.
We value all feedback and are always working to improve. Thank you for taking the time to share your thoughts. Please reach out to Info@2468group.com with your contact details. Thanks

Noté 1 sur 5 étoiles

Awful customer service

I have to agree with other reviews left. The customer service is non existent. They have recently taken over the accounts of our vending machine from Quenchme(who were very good) and trying to get up to date sales figures is near on impossible. I would say getting blood from a stone would be easier!

4 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

We have had terrible service from 2468…

We have had terrible service from 2468 since their aquisition of Apple Vending Yorkshire. Apple Vending were excellent and since the take over 2468group have been completely unresponsive, not attending, leaving us with a tea and coffee machine that has no cups and half the items needing replenishing in the vending machine. Saying that they are coming 'today' or 'tomorrow' and then not turning up even after initiating a complaint with their customer services. So far not at all impressed and will be looking for service elsewhere at the earliest opportunity. Must be very sad and frustrating for the staff at Apple Vending Yorkshire.

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service is terrible

Customer service is terrible trying to get a refund from a vending machine and they just keep fobbing me off with the same old story - wait for it to clear in your bank. It's been 2 weeks !

11 août 2025
Avis spontané

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