Absolutely dreadful company. Our drinks machines have been standing empty for almost 2 weeks now, and despite sending numerous emails, nothing has been done, so 200 staff on site each day have not ha... Voir plus
L'entreprise a répondu
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Absolutely dreadful company. Our drinks machines have been standing empty for almost 2 weeks now, and despite sending numerous emails, nothing has been done, so 200 staff on site each day have not ha... Voir plus
L'entreprise a répondu
Straight forward and easy to use machines which have the products that I want in there which made it even more convenient.
Kenny (Kenneth) has been working for our organisation for longer than my couple years and has always been an absolute pleasure to deal with. Any issue I've had in the past, he has ensured that he make... Voir plus
L'entreprise a répondu
Paul is amazing worker, honest, and never leaves the job unfinished. Always listens to feedback and helps pass it on to his manager. (North Wales - Mold). Always completed the tasks of making sure... Voir plus
L'entreprise a répondu
We believe in better breaks. Going beyond great food and drink to create spaces where people can relax, recharge and return to work with renewed enthusiasm. Using our data and technical know-how, we work with businesses to shape workplace services around both your needs and your team’s. Helping to boost motivation, productivity, and create a space where everyone can thrive.
Irlande
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A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Just had a great visit from Paul, outstanding service thanks again

Réponse de 2468 Group
This is a fantastic service provided by Mark Price! For the 2468 group. He is punctual courteous and always more than willing to help. If we wanted a change of product he would look at this with us, if ever there was a problem with the machine he would be here to fix it.
Really really happy with our sevice!!

Réponse de 2468 Group
5 stars for Mark Price - The most important man to come in the building on a daily basis to make sure the coffee machines are working and ready for another days graft!
Always has a smile and laugh, keep up the good work!

Réponse de 2468 Group
Service is great, very rare to have drinks machines out of action. Always clean and well stocked that they carry on working through the weekend. Taste and quality of product is good.

Réponse de 2468 Group
Guys at 2468 group provide excellent service. Shout out to Niall especially. Thank you as always

Réponse de 2468 Group

Réponse de 2468 Group
Countess of Chester A&E
Extortionate prices / small sizes of chocolate
No pricing. No numbering either to order. Empty rows. Looks like no one pays a visit regularly and if they do, they don't bother to number the rows or show the pricing so you either can't order or you have to guess the price is the same for all products.
Better to just wait until the tea lady arrives with a trolley for tea and biscuits or you can ask hospital staff who are happy to offer to patients and their carers.
Avoid for your business. This company would discredit it unless they reserve that particular pleasure for public services institutions.
Reported me for defamation. Trustpilot rightly rejected their case.

Réponse de 2468 Group
I have to agree with other reviews left. The customer service is non existent. They have recently taken over the accounts of our vending machine from Quenchme(who were very good) and trying to get up to date sales figures is near on impossible. I would say getting blood from a stone would be easier!
We have had terrible service from 2468 since their aquisition of Apple Vending Yorkshire. Apple Vending were excellent and since the take over 2468group have been completely unresponsive, not attending, leaving us with a tea and coffee machine that has no cups and half the items needing replenishing in the vending machine. Saying that they are coming 'today' or 'tomorrow' and then not turning up even after initiating a complaint with their customer services. So far not at all impressed and will be looking for service elsewhere at the earliest opportunity. Must be very sad and frustrating for the staff at Apple Vending Yorkshire.
Customer service is terrible trying to get a refund from a vending machine and they just keep fobbing me off with the same old story - wait for it to clear in your bank. It's been 2 weeks !
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