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Lisez les avis des autres

Noté 5 sur 5 étoiles

Its is an excellent structure for my cats for whom it has made a very safe home at a freinds house whilst I am better homes. The delivery was straightforward a d the instuction adequate for and exper... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely happy with my purchase, from day one this company was brilliant answering questions and emails within the same day! The catio is made to the highest standard, myself and son installed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an amazing shopping purchase from start to finish. Staff knowledgeable and extremely helpful. Ordered, delivered and installed efficiently. Wayne and his partner who fitted it were on time,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic! Delivery was prompt, communication great. My sphynx cat loves her catio, she can now spend some time outdoors bird watching whilst being safe. Easy to put together Would highly recommen... Voir plus

L'entreprise a répondu


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4,6

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Catio in Brighton…

Had a catio put up for my cats and the men Shaun and Neil were absolutely lovely and the weather was not great here in Brighton winds and rain but they worked really hard to get this done so pleased with the catio and cats love it would highly recommend this company and will definitely use the company again thank you guys for everything Sara 😊😊

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

For bespoke catio without installation, go elsewhere.

I contacted the company for a quote for a bespoke size catio, giving all the information they requested on the "Bespoke Made To Order Range" page in the Catios section on their website.

They replied with a single sentence: "Because your opting to fit this we need from you the exact panels sizes you require, we can price you for these them".

Nowhere on the website does it say that if we don't want them to install the catio we have to specify the individual panel sizes. Nor does it give any information (such as the sizes of the timber used and any maximum or minimum sizes) to allow us to do so.

For a bespoke catio or bespoke anything else without their installation service, go elsewhere as they don't want to know, despite information to the contrary on their website.

31 mars 2026
Avis spontané
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Réponse : 4mypet

Thank you for your feedback — we’re sorry to hear you felt this way, as it’s certainly not the experience we aim to provide.

For bespoke enclosures supplied without installation, we do require panel sizes to be specified. Without a site visit, we’re unable to determine exact panel breakdowns, fixings, and structural requirements, which are essential to ensure the enclosure fits correctly and is safe once assembled.

We’d also like to clarify a point that may have contributed to the confusion. In your initial message, you mentioned that “the width fits between the wall columns with 2.5cm clearance each side”, which naturally suggests the enclosure would be fitted between those posts. However, you later stated that “at no point did I mention that it was being fixed to the posts”. This contradiction made it difficult for us to accurately interpret the intended design, and likely led to the misunderstanding reflected in your review.

We completely understand how this process can feel unclear without installation included, and we appreciate you highlighting this. We’ll be reviewing our website wording to make these requirements clearer for future customers.

Noté 5 sur 5 étoiles

Amazing experience

Staff was incredibly helpful from planning talk the way to delivering and installing. Perfect sized catio!

16 février 2026
Avis spontané
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Réponse : 4mypet

Thank you so much for your lovely review ⭐⭐⭐⭐⭐

We’re so pleased to hear you found the team helpful from the initial planning stage right through to delivery and installation. We always aim to make the whole process smooth and straightforward, so it’s great to know that came across.

Even better to hear the catio is the perfect size — that’s exactly what we love to achieve with every build!

Thank you again for choosing us and for taking the time to share your experience 🐾

Noté 5 sur 5 étoiles

Quality Catio

Catio arrived on time with no issues. Top quality catio and very easy to put together. Looks like it was last for many years.

21 novembre 2025
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Réponse : 4mypet

Hi Caroleanne, thank you for the 5-star review!

We’re so glad to hear that the assembly was a breeze and that your catio arrived right on time. We design our products to be durable and long-lasting, so it’s wonderful to know you feel it will stand the test of time.

Thank you for choosing us!

Noté 5 sur 5 étoiles

Customer service was brilliant.

Customer service was brilliant. Staff so helpful. Very efficient communications. Panels delivered on time. Delighted with product.

17 novembre 2025
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Réponse : 4mypet

Hi Sally, thank you so much for the kind words!

We are delighted to hear that you’re happy with your panels and that our team provided the helpful service we strive for. Efficiency and clear communication are very important to us, so it’s great to know we delivered on that promise.

Enjoy your new setup!

Noté 5 sur 5 étoiles

Great Product, customer servive and delivery

Great responses to 2 phone queries before ordering.
Easy to order on line, updates received and delivery date was quicker than expected.
No issues on delivery day.
Catio was well constructed and of really good quality. Very happy with the purchase

24 octobre 2025
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Réponse : 4mypet

Hi Sue, thank you for the fantastic feedback!

We are so glad to hear that you had a great experience from your initial phone queries all the way through to delivery. We aim to make the ordering process as easy as possible, so it’s wonderful to know the updates and early delivery met your expectations.

It’s great to hear you’re happy with the quality and construction of your new catio! Thank you for choosing us.

Best regards

Noté 5 sur 5 étoiles

Best catios

Best place to get catios from ,well made not like a lot of junk you see ,i have purchased 2 and may need another soon for a stray.
They made me some tunnels aswell so i could link the catios , these a very good quality too.
So highly recommended with free delivery always helpful if you ring or email

10 avril 2025
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Réponse : 4mypet

Hi Kevin, thank you so much for the 5-star review!

We’re thrilled to hear that you’re happy with the quality of your catios and the custom tunnels. It’s a huge compliment to be your go-to choice, and we love that you're planning a space for a stray—that is so kind of you!

We’re always here to help whenever you're ready for number three. Thanks again for recommending us!

Noté 5 sur 5 étoiles

Helpful

Helpful, able to speak to project manager. Delivered on time, excellent service

8 août 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Thanks to 4mypet for my catio they were…

Thanks to 4mypet for my catio they were very helpful and friendly and delivery was good I was given plenty of notice so I could arrange to be home its
very well built and it comes with the panels all done anyone thinking of getting one then do it myself 2 cats absolutely love it playing on the shelves rope bridge and ladder they even have a sleep crate it's allowed them to have outdoor space to play but also keep safe

5 août 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Very professional, no hassle experience

Easy to order, quick service and a quality product. Everyone on the team incl Chloe, Paul and the brilliant installers Jordan and Wayne were professional and helpful.
Good value and highly recommended.

16 septembre 2025
Avis spontané
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

5 stars they deserve nothing less

5 stars they deserve nothing less. Simple and super friendly from start to finish

11 septembre 2025
Avis spontané
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Quality materials

Quality materials, easy to put together and delivery was quicker than estimated. Great find and I will order more in future

27 août 2025
Avis spontané
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Excellent product

Excellent product. The delivery driver was really helpful with some tips about constructing the cateo. It is very well made and easy to construct. The cats love it!

21 juillet 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Excellent!

From ordering to delivery the company were brilliant! The cats love the Catio- and it is extremely well constructed and was very straightforward to put together. Will definitely use again in the future.
I am glad I went for the black roof, as it has provided much needed shade this summer.

15 juillet 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Catio installation

Good product, excellent customer service and installation

26 juin 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

What an amazing shopping experience purchase from…

What an amazing shopping purchase from start to finish.
Staff knowledgeable and extremely helpful. Ordered, delivered and installed efficiently.
Wayne and his partner who fitted it were on time, polite and efficient. Great standard of work.
1 of my cats is blind now and I feel she will be safe in the catio as it is very secure.
The other cats seem to like it too.
Catio looks good too better then I expected.
Highly recommended company

27 août 2025
Avis spontané
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Really impressed all round amazing company

Amazing company communication really good from beginning to end with Natalie! Love the catio it’s perfect and Shaun and Neil went above and beyond to make the tunnel fit in a very awkward space, Cats all love it and spend most their time in the Catio first class service!!

23 août 2025
Avis spontané
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Safe, tough cat home

Its is an excellent structure for my cats for whom it has made a very safe home at a freinds house whilst I am better homes. The delivery was straightforward a d the instuction adequate for and experince diyer though probably not enough for an absolute beginner. Thry do offer assesmbly though. Very sturdy and does not need tethering down

9 juillet 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Extremely happy with my purchase

Extremely happy with my purchase, from day one this company was brilliant answering questions and emails within the same day!
The catio is made to the highest standard, myself and son installed it ourselves and it was extremely easy to do. However if you aren't comfortable to do it alone, they can do the install or talk you through the process.
My 3 cats love it, out every day from morning to evening, even in the rain.
Would happily recommend this company to others thinking about getting a catio/enclosure.

24 juin 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Noté 5 sur 5 étoiles

Your company is very helpful. S

Did have alot of problems but got there in the end. Your comany was very helpful, and thank you for that.I can say though, one thing I personally think the wire could be abit thicker as it is very flimsy and snaps very easy.

2 juillet 2025
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Réponse : 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

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