Armed Forces Mutual Avis 

The entire staff has been nothing but professional and very prompt in assisting us.

I sent a request for a replacement tax form at 10:30 this morning, and Amy Morotto emailed it to me at 11:59. It would be hard to provide better customer service than that!

Got an answer and resolution to my issue in hours. Great Service.

I have been a member of AAFMAA/AFM since the early 1960s and I have been very pleased with all of my personnel contacts over the years but Ms. Marotto takes the cake. She has answered all my questions promptly and gone beyond that has sent literature that answers many questions before I ask them. I don't know how long she has been working there but she is certainly an outstanding credit to Armed Forces Mutual

Your company was open and transparent about the process for veteran's and active duty military to get life insurance.

Fast and informative response from Amy. She also included a checklist for my estate planning.

Staff are knowledgeable in their career field. Through and attentive in processing and finalizing the process. Keeping clients up to date with the process, all while showing compassion.

prices, but timeing was off

Outstanding support. Sixty two years ago, as a 2d Lt my first Battalion Commander counselled me on the benefits of becoming a member of the then Army Mutual Aid Association. I took his advice and have never regretted it. In turn over the years I have recommended Armed Forces Mutual to numerous other military personnel. Now at age 85 I feel confident that Armed Forces Mutual will look out for my wife when the need arises.

Good very nice

Everyone I spoke with was pleasant and extremely helpful. They all certainly made me feel that I had chosen the right company for my insurance needs.

Lesley Sulam is an outstanding agent. I would recommend her for a promotion and a pay raise. She responded to my needs expeditiously, and without hesitation, top quality service. Very professional and polite, I was feeling pretty down on that day it good to hear a friendly voice assisting me. Thank you Lesley!

Richard Proctor is our family's Relationship Manager, and we couldn't be more pleased. As a 77 year old retired military officer and family who served for over 26 years, we find that a straight forward, no nonsense approach to our relationship with AAFMAA works best for us. Richard provides accurate and timely information and has been consistent with his discussions and our options. We have both investments and insurance with AAFMAA and Richard is equally knowledgeable about both products, but never guesses. If he needs to research my questions, he does so quickly and accurately. Bottom line is that we are extremely please with Richard Proctor, and sure hope he is recognized for his outstanding performance.

They made purchasing affordable and easy onboarding.

Provided me with the product I requested.

AFM is a service members friend. I have been with them since early 1990’s. They have helped me and provided excellent assistance throughout and after my career.

The representative assisting us was very helpful, and her attention to detail and the extent she went to ensure our account was accurate and up to date was stellar.