abc ivf Avis 

I recently booked in for egg freezing and ended up costing significantly more than planned.

Over a week into the stimming process my follicle count was still around 60% less than the results from the initial scan about 3 months prior, and was told I would likely only get a few eggs, despite relatively high hopes at the beginning. This came as quite a shock and even though the numbers were so low it was suggested I come in for a follow up on the off chance that they might increase over the weekend, which didn't happen.

The bit I wasn't advised at all about was how much these further appointments and the extra drugs would cost. I'm now significantly more out of pocket, which means I can't afford to do a further cycle as planned, which is sad as it seems I might not get much out of the whole experience except a significant reduction in my savings. It just feels like there should be more support and a protocol if things don't go as expected.

I'm still not really clear as to why there would have been such a big drop given from what I've read this is quite unusual. When I went in for the initial scan it took a lot longer and felt more thorough, and I am left wondering if this accounts for the difference in results.

Anyway, I would suggest going somewhere else for egg freezing if you want more care and transparency

– Creative Fertility: No Responses, Broken Promises, and Censorship of Reviews
Our experience with Creative Fertility has been defined by silence, neglect, and unfulfilled promises.
No one at this clinic responds to emails or calls, leaving us in a state of constant uncertainty. Despite assurances from the Medical Director, who promised resolutions and support, nothing has been delivered. The lack of accountability is staggering.
To add insult to injury, Creative Fertility has deleted Trustpilot comments I previously posted, attempting to silence my voice and hide the truth about their failures.
If you value communication, transparency, and honesty, this is not the place for you. We were left feeling abandoned, ignored, and censored at every turn.
Avoid Creative Fertility—your time, emotions, and trust deserve better.

After successful treatment in 2024 we came back to initiate another cycle for our second child however when we surprisingly fell pregnant naturally after having paid for the treatment cycle we have been ghosted for almost three months to receive a refund. Escalated to the complaints team and despite the complaints procedure outlining response times we have heard absolutely nothing.
Such a shame and let down from our first treatment cycle.

Scam scam scam. Avoid this fraud clinic. I started ivf with Oxford clinic thinking cost will be £4200 , so far I have spent over £8000 and treatment is still in process.
In every clinic ivf cycle include egg collection and transfering embryo back. But this the 1st clinic I seen after egg collection they say cycle has been completed if you want transfer the embryo back pay around £2600 more. They collected my eggs the moment they had my embryos everything changed. They sent me invoice of £2600 for transfer I was shocked as why it was never mentioned in my consultation. No one ever mentioned this cost before starting the treatment. I had 3 paid consultation but they never mentioned. They stayed quite until they had my embryos.
I have paid £4200 till egg collection then paid £2600 for embryo transfer £800 sperm freezing cost £300 for just 2 blood tests.

Now I have received a new invoice for £250. Reason of that bill is I was going to do transfer last month but due to overian cyst nurse told me that it's not possible and we have to wait for your next periods. I said ok. After 1 month they sent me £250 bill for my last appointment. I am shocked so once they have your embryo they will do whatever they want as they know you are stuck and have no way out. It's causing me alot of stress.

I was reading another review where a couple ended with paying them £13000 when they started ivf £4200 in their mind.

I will not recommend this clinic to anyone. Save your money and mental health.

There are many more ivf clinics who does affordable ivfs. I would recommend Oxford fertility clinic. You can do multiple ivfs with 100% refund if the treatment is not successful. I think 3 cycles around £15k with 100% refund if not successful.

Trust me do not trust this clinic. I am feeling extremely bad as I cannot find a way out. I already have spent over £8000 but still my ivf cycle is not completed. Avoid them

Yemi - Yemi made everything about my experience fantastic - thank you so much Yemi

THIEVES, stay away of them. I paid for the IVF process and medication (£2500.00 + £519 deposit) and after paying everything I had to cancel. I requested my money back and was informed that I would have to wait a month and they would return my money (deadline 15th/05/26). I spent the day I requested the refund (15th/04/26) requesting a breakdown of the amount to be refunded and never received it. I waited until 15th/05/26 and received an incorrect breakdown informing me that they would only return £2,200, when the contract states that they would return everything except a £300 fee. Therefore, my return should be £2,719.00. From the date the refund was supposed to be processed until today, June 22nd, 2026, I have been sending them emails almost daily requesting my money, and they simply do not respond to my emails or calls, and have made NO refund whatsoever. Absolutely nothing. I was only able to speak to someone once, and they informed me that the person responsible for my refund, Maria Frangeskou, was on vacation and that my case would only be reviewed upon her return. These are the longest vacations I've ever seen, considering this was in April and it's already June! So be aware, they have plans that seem cheap, but absolutely everything will be charged extra at absurdly high prices.

Must recommanded clinic , staff is very polite and gives you real support during you treatment.im happy say that this is best place to see your future.

I have had such a positive experience with ABC IVF Clinic and couldn't be happier as I begin my fertility journey.

Yemi has been absolutely amazing throughout the process. Every scan and appointment with her has been positive, reassuring, and professional. She always made me feel comfortable and supported, which has meant so much during this important time.

Helena has also been incredibly helpful. Whenever I had questions or needed information, I received quick, clear, and helpful responses to my emails. Her support and communication have been outstanding.

The care, kindness, and professionalism from the whole team have made this experience so much easier. I'm so excited to start my journey, and it's all thanks to the wonderful support I've received from ABC Fertility Clinic. I would highly recommend them to anyone considering fertility treatment.

Great experience from start to finish. We couldn’t be more grateful for ABC IVF Oxford. Our beautiful little girl is now 4 weeks old. We had our initial consultation and most of our appointments with Polya who was amazing, she always kept us at ease and was so helpful at advising us on the best routes to take. Could not have asked for a better person to help us on our journey. We also had an appointment with Bridget who was equally as lovely. All of our questions/emails were responded to quickly and effectively. The whole process from the first consultation to the birth of our baby took around 14 months which is incredible. We were lucky enough to get pregnant on our first frozen embryo transfer.
We also had a positive experience with the staff at St Paul’s when having egg retrieval and the embryo transfer. I took a little longer to recover from the egg retrieval and the staff were all so attentive and caring, everyone came to check I was ok.
As a whole we had a great experience and would reccomend using ABC Oxford to anyone who needed it. Over the moon that we now have a beautiful daughter all thanks to the team.

We chose ABC IVF because it was advertised as an affordable IVF provider, but our experience has been extremely disappointing and far more expensive than we were led to believe.

We actually transferred from Manchester Fertility because ABC IVF appeared to be the more affordable option, and honestly we now wish we had stayed with Manchester Fertility as the overall costs have ended up being significantly higher than expected.

We paid £4,125 for ICSI treatment believing this would take us through to embryo transfer. However, due to medical reasons, we were advised a fresh transfer was not possible and our cycle ended at egg collection.

We were then required to pay an additional £1,140 for embryo freezing and storage, and have now been quoted a further £1,795 plus medication costs for a frozen embryo transfer. This means our first transfer will end up costing over £7,000 in total.

What is most frustrating is that a “freeze-all” scenario was never clearly explained to us during consultations or consent discussions, despite this being a known and relatively common pathway in IVF treatment. At no point were we properly informed that:

* Significant additional costs would then be required just to reach transfer stage

Had this been explained clearly from the beginning, we could have made a fully informed financial decision.

Communication throughout treatment was also very poor. During stimulation, emails to our assigned coordinator often went unanswered, adding unnecessary stress during an already emotional process.

The organisation and administration also caused additional frustration. The day before my egg collection, I received a call saying my blood tests had “expired” despite attending monitoring appointments every two days leading up to collection. I was asked to come in the same day, which wasn’t possible, so instead had to attend at 7am before my egg collection procedure.

We also specifically chose ABC IVF because the Bury clinic was much closer for us than Wilmslow, yet throughout our treatment the Bury clinic remained closed, meaning we had to travel further anyway.

Overall, the lack of transparency, poor communication, unexpected costs, and disorganisation made this experience feel more like an overstretched NHS service than the supportive private fertility treatment we expected.

Staff were great. Helpful and supportive. Couldn’t have done it without them!

The most awful after care I’ve ever experienced. Not only did they completely ignore me after my first transfer failed, they then proceeded to send threatening emails and ignore all emails I had sent them for two months around my storage. It was only once I threatened a formal complaint that they responded. They confirmed I had a direct debit set up for future storage costs and would be taking the payment but haven’t attempted to do this once, despite me confirming all my bank details and money available in the account. I hadn’t made any further payment as they had told me the direct debit was there. Now rather than communicate with me or respond to my emails, they’re now sending threatening generic emails to dispose of my embryos for an issue at their end.

The experience was smooth sailing throughout. Penny & Isobel were very friendly, and adapt to each patients need.

They supported us through our journey and were available on hand to answer any questions or concerns.

Communication was fantastic throughout.

For what is ultimately a rollercoaster of a journey, Penny & Isobel made this a lot more of a comfortable and positive experience for us. It is clear to see how much the staff care at Create and genuinley want the best for their patients.

I had a very disappointing experience with this clinic.

The outcome of my cycle was not clearly explained to me, and the overall approach felt standardised rather than tailored to my individual case.

What I found particularly unprofessional was that immediately after the procedure, while I was still recovering from sedation, the discussion moved straight to a second cycle instead of giving me time to understand what had happened.

Additionally, I have been waiting for my medical report since 23 February, and as of today, 9 April, I still have not received anything. The lack of communication and delays have caused unnecessary stress and anxiety.

I also had a call on 17 April where I asked again about my medical report and was promised that I would receive at least some information by Monday. However, today is Tuesday, 21 April, and I have still not received anything.

IVF is an emotional and financially demanding process, and patients deserve transparency, empathy and timely communication — unfortunately, this was not my experience.

Amazing company for IVF. Both Yemi and Helena have been amazing from the start. I’m just awaiting my FET next week but have had absoloutley no faults what so ever. Both Yemi and Helena have been nothing but helpful, attentive and supportive on the journey so far. They’re both very well organised and nothing is too much. Appointments aren’t rushed and they’re always there to answer any questions, no matter how small they may be. It’s a really lovely touch that Yemi literally gets as excited as you do through the process. Their support has meant everything to me and I truly cannot thank them enough.

We had a fantastic experience with St Albans, particularly with Deirdre. She was very supportive and so kind, and had answers and guidance for every single interaction we had with her. We are lucky to have fallen pregnant first time and we couldn’t be more grateful to the team (and especially Deirdre!) for everything.

I would not recommend this company to my worst enemy. They insisted I had a really low follicle count, which has now been proved entirely wrong, and put me on an inappropriate pathway which would have cost me over £13000 more.

I had an initial consultation for egg freezing, this was the first clinic I visited. I am 34, healthy, with a normal BMI and no health complications. I was led to believe over the phone I would be a suitable candidate for their affordable egg freezing package (£3350).

However, when doing my scan, the clinician went quiet for 5 minutes then told me so could only find 4-5 follicles and that I was therefore unexpectedly very low fertility. In short, I was dismissed, had to wait nearly a month for a follow up video appointment with another random clinician, who reiterated to me my low fertility and the need for 3 cycles to achieve even 10-15 eggs, and that research suggests my egg quality may also be lower. I was invoiced £16670. I was also told key, extremely emotional information about my AMH levels would come first thing in the morning, but they called me after working hours after 6pm, despite me chasing.

Thankfully, I paid for another consultation at a different clinic, who immediately found 10+ follicles. I have completed my egg freezing in 2 cycles, with a total of 20 eggs collected (18 mature). This is a completely healthy and average amount.

Therefore the information provided by ABC IVF was clinically false. I cannot even begin to describe the emotional impact of being (incorrectly) told you have really low fertility and may never have a baby, and I wish no other woman has to go through this.

I have followed the companies complaints procedure, and have been awaiting a stage 2 response for 3 months.

I am a returning customer after having to pause my fertility journey in the Autumn. Now, they're not responding to emails (I've sent 3 over the past 10 days) There is literally NO WAY to get in contact with them. I have been on hold for 25-40 minutes over 6 attempts at trying to call via every phone number they have available.

It's now to the point where I'm certain the company has ceased service, has taken my money (I just booked a scan with them) and they'll not even be open when I visit the clinic.

I'm now going to have to go there in person and just hope for the best. Absolutely shocking patient experience for PRIVATE healthcare - and especially for something so emotional, time sensitive and difficult as it is.

Awful

Everyone that works in this clinic, were amazing with me and my partner. We felt welcome always, ans well looked after in every visit. I highly recommend.

Can’t thank ABC IVF enough! We started treatment last March (with initial appointment in Feb!) and welcomed our baby boy in December.
The team (especially Katie) were amazing and explained everything clearly and gave close monitoring. We were fortunate enough for treatment to work first time.
I was initially worried about cost but everything was clear and there was no pressure/hard sell or additional costs.
Thank you so much ABC!!