Time line: Order placed 17th August 2017. Money taken 17th August 2017. Date today 29th August 2017. 2 emails & 4 non-answered phone calls later with nothing delivered, no answers to email....nothing,... Voir plus
L'entreprise a répondu
Merci de votre visite sur Trustpilot. Malheureusement, il n'est plus possible de laisser un avis sur cette page parce que le site web de l'entreprise n'existe plus. N'hésitez pas à nous contacter si vous avez des questions.
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Time line: Order placed 17th August 2017. Money taken 17th August 2017. Date today 29th August 2017. 2 emails & 4 non-answered phone calls later with nothing delivered, no answers to email....nothing,... Voir plus
L'entreprise a répondu
This is the most terrible online shopping experience. I ordered 2 Nordisk tents with floor on 25 Mar and completed the international shipment fee based on your request via paypal on 11 Apr. They only... Voir plus
L'entreprise a répondu
日本から、テント等5点を注文しましたが、1年近く未だに商品が発送されません。 早く商品を送って下さい。 もしくは、お金を返して下さい! とても困ってます。 We ordered 5 tents etc from Japan, but the goods are still not shipped nearly a year. Please send me goods as soo... Voir plus
I've placed three orders with Above & Beyond now. Two went as expected but the third order was eventually cancelled by the Company after I'd waited 5 weeks and chased them with several emails. So, my... Voir plus
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Unit 59c South Nelson Industrial Estate, NE23 1WF, Cramlington
I had an issue with a delivery not turning up, I contacted Above and Beyond about this and they sent one out which I received the next day. It is important to me how a company treats you when there is a problem, they excelled at this.
The map we ordered arrived safely in 2 days, and post free! Will definitely use Above and Beyond again. Thank you
First time buyer with this company. Item sold at a good price and dispatched quickly.
Very efficient, helpful and reliable. I always purchase my OS maps from Above and Beyond
I use the online store to purchase OS Landranger maps, always a fast and efficient service and the best price around. 10 out of 10.
Bought a Fjallraven jacket for my other half. Was a good price, better than I could find on other sites for the same product. Arrived really quickly and postage was free. He loved his jacket so all good :)
Your price and service were very good, I am very pleased with my new compass
Will order again and will recommend. Specially during sale periods very good prize for a lot of merchandise!
The poles arrived very quickly and just as described. Communication very good too. Would definitely recommend Above and Beyond to others.
Been contacting company through email due to telephone number being out of service. To give me a update to my order that I put in on 28th Feb without reply. Original reply says would be posted Monday first class. And goods still not received ????? Also received further replays saying would be dispatched on the Thursday still no goods received, received a further email saying would be dispatched Tuesday first class still no products or exsplination this company has Inadequate customer service, and fails to produce goods in timely manner and within there delivery dates stated unhappy with the service hand have requested reimbursement due to poor service and inhability to provide goods advertised on website
Really good service, best price for my tarp I could find but slightly let down by inconsistent delivery communications. Delivery was certainly within the timescales promised, but if you are going to promise a customer updates when the order has been dispatched then you need to do that. Minor, but would have been a faultless service otherwise.
Just what I ordered, sent quickly, and for the best price.
Excellent choice of stock and superior customer service. My new favourite place for outdoor gear.
Excellent service my order arrived right on time.
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