The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... Voir plus
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Called today to inquire about how the company worked to help someone like me. Call and spoke with gentlemen in Kingsport,TN and he did application on the phone. Call again and for nice lady in Clevela... Voir plus
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Voir plus
Try lowering your interest rate ! 279.1 percent is not only ridiculous but should be considered loansharking. Lose my information and do not contact me in any fashion !
L'entreprise a répondu
À propos de l'entreprise
À propos de Advance Financial
Écrit par l'entreprise
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Coordonnées de contact
100 Oceanside Drive, 37204, Nashville, Etats-Unis
- 615-341-5900
- AFReviews@af247.com
- www.af247.com
4,3
Excellent
14 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I applied and was approved for a $1000…
I applied and was approved for a $1000 loan. Then got locked out. Call customer service the next business day to get back into my account. They said it was unlocked that when i got a chance to try and log into my account. Then called back about 5 minutes later and said i was denied and could not get my loan after I waa approved the night before
26 avril 2026
Réponse de Advance Financial
Hi Ernest. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Fast and friendly
Fast and friendly ! Only took about 20 minutes to get my first loan. I highly recommend if you need some quick cash now.
23 avril 2026
Avis spontané
For some reason when u revoke access to…
For some reason when u revoke access to ur bank account cause they keep screwing up the pretend they never see it or act like they don't know what it is so they can keep doing what ever they want to
26 janvier 2026
Avis spontané
Réponse de Advance Financial
Hi Jacob. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
It helped me understand how interest is…
It helped me understand how interest is paid and how we can be paid in advance thank you very much
26 avril 2026
Avis spontané
Sandra that helped me was so kind and…
Sandra that helped me was so kind and understanding. It was a pleasure to have her assist me with the process. She was so sweet. It's nice to see a person in customer service these days that care.
25 avril 2026
I was very satisfied with customer…
I was very satisfied with customer service woman. She was very helpful.
24 avril 2026
That manger was nice and do a great…
That manger was nice and do a great job. Very helpful
23 avril 2026
Great and fast loved it
23 avril 2026
They approved my loan and as I make my…
They approved my loan and as I make my payments they store further approved amounts that I can use at my convenience. I will always have money in my account for emergencies.
29 mars 2026
Great and the only people to help me in…
Great and the only people to help me in down times
22 avril 2026
The service was fast and the customer…
The service was fast and the customer service was great. Thanks Advance Financial
22 avril 2026
Great work
Great work! Fast and easy service and the lady who assisted me was very polite and assisted me with the best of her capabilities!
21 avril 2026
Great services
21 avril 2026
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