The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Called today to inquire about how the company worked to help someone like me. Call and spoke with gentlemen in Kingsport,TN and he did application on the phone. Call again and for nice lady in Clevela... Voir plus
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Voir plus
Try lowering your interest rate ! 279.1 percent is not only ridiculous but should be considered loansharking. Lose my information and do not contact me in any fashion !
L'entreprise a répondu
À propos de l'entreprise
À propos de Advance Financial
Écrit par l'entreprise
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Coordonnées de contact
100 Oceanside Drive, 37204, Nashville, Etats-Unis
- 615-341-5900
- AFReviews@af247.com
- www.af247.com
4,3
Excellent
14 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's very repetitive!
It's very repetitive! It's hard to get out of your app or the email. It tells you you are approved for one amount then if you logged back in It's a different amount! The interest rate is way way too high!
22 mars 2026
Was very easy to apply and got approved…
Was very easy to apply and got approved in minutes 👍🏼
22 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
HORRIBLE BUSINESS
Horrible business, taking money out of checking, when not authorized to do so!!! Just like dealing with a LOAN SHARK!!! THIS COMPANY TAKES ADVANTAGE OF CUSTOMERS, WITH EASY , QUICK MONEY !!! OVER $800 A MONTH TO PAY BACK!!!! I JUST WANT TO PAY THIS DAMN LOAN OFF!! The website IS A JOKE!! FLEXIBLE MONTHLY PAYMENTS TO FIT YOUR BUDGET🤣🤣 THIS COMPANY WON'T WORK WITH YOU, THEY ARE LIARS, LOAN SHARKS, SCUM......
15 mars 2026
Avis spontané
Réponse de Advance Financial
Hi Mike. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
My experience was excellent service they provided me with my needs
My experience was excellent service and customer service
21 mars 2026
Going back on your word
First you approved me for a $250 credit, then switched it up and said $50 after u already approved me for the first amount. On the bright side I won’t be in debt with you guys.
21 mars 2026
Réponse de Advance Financial
Hi Christopher. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Your people was outstanding and made me…
Your people was outstanding and made me feel like I was all that matters. I felt like I was at home and was outstanding and important
20 mars 2026
Not a positive experience, difficult to contact for help
Impossible to get any help online or telephonically. Cash advance has been charged, so accumulating interest on the debt, but no funds received.
20 mars 2026
Says I have money I don’t I click the…
Says I have money I don’t I click the email and it’s no help
19 mars 2026
Réponse de Advance Financial
Hi Tiffany. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
I was approved but then I wasn't
I was approved for $1200 and then later was not approved. Waste of time.
17 mars 2026
Réponse de Advance Financial
Hi Chad. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Customer service rep in miller tn,was…
Customer service rep in miller tn,was so helpful and professional.i love her!
17 mars 2026
Great experience and excellent customer…
Great experience and excellent customer service
9 février 2026
I was able to upload additional income…
I was able to upload additional income from my other business and give approved for a higher limit I had no issues today
17 mars 2026
They can deny after you sign their paperwork!
First, I got told I could get a $1,600 loan. Then it went down saying I was approved for $750. I went through the whole process and clicked okay for signing their documents. I checked my checking account and nothing. So I called as I was heading to the gas station, and I get told even though i signed their documents they were still able to deny me. Something about fraudulent activity or something. When I ask about it, they couldn't give me any reasons. If I could give them no stars or negative stars I would. I would not recommend going through them
16 mars 2026
Avis spontané
Réponse de Advance Financial
Hi Travis. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.