Africa Imports Avis 

340
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Once again, my package was on point. Everything in the starter pack was amazing., only thing, most of the oils were clear with no type of color whatsoever, but they still smell very nice.. I definitel... Voir plus

Noté 5 sur 5 étoiles

What made my experience great was how fast and accurate I received my order. Everything was packaged nice and neat, no spillage. I will most definitely order again soon.

Noté 5 sur 5 étoiles

I absolutely love your oils. If you notice I’m ordering weekly now. I get so many compliments from the scents. And I noticed the shipping has been faster as well

Noté 5 sur 5 étoiles

Everything got here fast, packaging was perfect and over all Africa imports never fell me, and the quality of their products is awesome.

À propos de l'entreprise

  1. Magasin de vêtements

Informations provenant de diverses sources externes

Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

340 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(340)

123 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I started out very excited about this…

I started out very excited about this company, telling many. I have had three different issues with them that were their fault, and I don't feel it was handled professionally. The last issue I received the wrong item. They did give me a return label and said they would send out the correct item, BUT you receive No apologies, I have to make a special trip to send it back to them, not to mention purchase something to ship it. And insult to injury they act like it's my fault and I am bothering them for wanting what I paid for. Anytime you call with a concern they have a fix for it being more on the customers part to put forth the effort. I believe this company to be reputable and would hope in the future they take more pride in how they treat situations that they created and how it effects the customers.

1 septembre 2026
Avis spontané
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Réponse de Africa Imports

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experiences and, especially, that you were left feeling that the burden of resolving these issues was placed on you.

We certainly understand how frustrating it is to receive an incorrect item, particularly when you have to take additional time out of your day to return it. While we did provide a return label and arrange for the correct item to be sent, we understand that resolving a mistake on our end should not leave you feeling as though you are the one being inconvenienced or blamed.

We’re also disappointed to hear that our communication did not make you feel valued or appreciated as a customer. That is not the experience we want anyone to have, especially someone who was initially excited enough about our company to recommend us to others.

We appreciate you bringing this to our attention. Your feedback regarding how we handle mistakes and communicate with customers is important, and we will be sharing your concerns with our team so we can improve how these situations are handled going forward.

We truly appreciate your business and hope we have the opportunity to provide you with the experience you originally expected from us.

Noté 5 sur 5 étoiles

No complaints

No complaints
Good business every time

Quality good.

Im in

25 août 2026
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Réponse de Africa Imports

We appreciate your review and your business! Thank you!

Noté 5 sur 5 étoiles

They get your order out fast and update…

They get your order out fast and update you on the progress of your shipment until it arrives. Great communication.

25 août 2026
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Réponse de Africa Imports

Thank you so much for this review! We are so glad to hear you are happy with everything including our communication of your order. We appreciate you!

Noté 5 sur 5 étoiles

Everything looks great

Everything looks great. Looking forward to doing business with you guys again real soon, thanks. Amir Bey

24 août 2026
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Réponse de Africa Imports

Thank you for your kind words! We hope to assist you again in the near future!

Noté 5 sur 5 étoiles

easy experience

25 juillet 2026
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Réponse de Africa Imports

Thank you so much for your review! We appreciate you!

Noté 1 sur 5 étoiles

All oils are clear.No color and smell…

All oils are clear.No color and smell do not last long.

25 juillet 2026
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Réponse de Africa Imports

Thank you for your review. We're sorry to hear you were not happy with the scents. While it's unfortunate, we do accept returns within 30 days of products that were not used. We do offer refunds, store credits or replacement of other items with free shipping.
Thank you again,

Noté 5 sur 5 étoiles

The Quality

The Quality , the smell of the product , the fast shipping and the reasonable prices... My customers love the smell and how long it lasts.

24 juin 2026
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Réponse de Africa Imports

Thank you for your kind words! We hope to assist you again in the near future!

Noté 5 sur 5 étoiles

I found a gem

I found a gem! My customers love everything! With the exception of 2 small hiccups, which customer service handled efficiently without a hassle, this place is incredible! Thank you guys for providing quality oils and staying honest with your products!

24 juin 2026
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Réponse de Africa Imports

Thank you so much for this review! We are so glad to hear you are happy with everything including our customer service. We appreciate you!

Noté 4 sur 5 étoiles

The oil are amazing

The oil are amazing. However a few bottles did leak. I quickly called the compay and they refunded me a few dollars. The plastic 8oz does leak so be mindful. Those 4oz glass are great, no leaked and wrapped securely. 2x purchased and looking to buy more.

24 juin 2026
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Réponse de Africa Imports

I'm so sorry to hear about the leaking oils but I'm glad it was taken care of for you quickly. We will look into the 8oz bottles. We do appreciate your feedback and look forward to helping you again in the future. Thank you,

Noté 5 sur 5 étoiles

Africa Imports products are worth every…

Africa Imports products are worth every penny. The quality is good and the prices are pretty reasonable.

24 juin 2026
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Réponse de Africa Imports

Thank you for your kind words! We hope to assist you again in the near future!

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