Africa Imports Avis 

392
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery is always on time. Products are packaged well. Nothing has been broken or spilt. Order is always accurate 👌 My only concern is that some of the free size garments are too, too, large whi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have placed two orders so far and have been quite pleased although some of the scents were quite weak like Bianco Latte. I can smell a hint of the smell but it feels like it was diluted to a 10% sol... Voir plus

Noté 5 sur 5 étoiles

Yes indeed I would give 5-⭐️⭐️⭐️⭐️⭐️ I appreciate that Africa Imports listened to there customer reviews. I helped my hubby with his little small business. When you place an order it comes very quick.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I made the purchase of ouls and received what I ordered in a timely manner. I also love how everything was packaged nicely to protect the products and not trusting the courier to do it for them Ove... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Informations provenant de diverses sources externes

Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

392 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(392)

171 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent products

Excellent products. Wonderful shipping and delivery. 10 stars all the way around!

23 avril 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your kind words! We hope to assist you again in the near future!

Noté 5 sur 5 étoiles

I love the product and customer service…

I love the product and customer service five star ⭐️ ⭐️⭐️⭐️⭐️

24 avril 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you so much for this review! We are so glad to hear you are happy with everything including our customer service. We appreciate you!

Noté 1 sur 5 étoiles

Usually have great experience. Still love products. But customer service doesn't solve problems

Usually have great experience. Purchased a sample pack months back. Loved one type of oil. So I bought a pound of it. It showed up and it was opposite of the sample not even close in smell . Emailed customer ,no response , called customer service. No ability to help me solve my problem. I Google the smell profile of the scent. And have some possible matches so I'm gonna just buy some smaller bottles and see if I can narrow it down to what's what.

24 avril 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your review. We're sorry to hear you were not happy with the scents. The return window is open for 30 days if you decide you'd like to return the items for a refund.
Thank you again,

Noté 1 sur 5 étoiles

The fragrance I just got was watery and…

The fragrance I just got was watery and the sent was light

24 avril 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your review. We're sorry to hear you were not happy with the scents. The return window is open for 30 days if you decide you'd like to return the items for a refund.
Thank you again,

Noté 1 sur 5 étoiles

Very Poor Quality – No Longevity

I ordered fragrance oils from this company, but unfortunately the quality was very disappointing.
The oils had extremely poor performance lasting less than 30 minutes. As someone experienced in working with fragrances, this is far below acceptable standards.
Additionally, the return process is not customer friendly, as you are required to pay for both shipping directions, making it inconvenient and costly.
Based on my experience, I would not recommend this company

24 avril 2026
Avis spontané
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your review. We're sorry to hear you were not happy with the scents or the return policy. The return window is open for 30 days if you decide you'd like to return the items for a refund.

Thank you again,

Noté 1 sur 5 étoiles

I didn’t like the Egyptian Amber

I didn’t like the Egyptian Amber. It’s weak and I can’t smell it at all. I feel like I got robbed.

22 avril 2026
Avis spontané
Logo de Africa Imports

Réponse de Africa Imports

We're sorry to hear you didn't like this scent. As long as it has not been used, we do offer a 30 day return policy. There is a return form inside your order to fill out if you'd like to return this item for a refund. Thank you,

Noté 1 sur 5 étoiles

I put in a order starting up my company…

I put in a order starting up my company BizzeyBees Products looking to sale natural products for people who wanted great alternatives and this Company never sent my order or money back,everytime I contacted them they lied .I was very disappointed,only company ever did this,sadly I believe I could have made good money all my customers were excited about the products as I ,CAN'T BELEIVE THEY JUST ROBBED ME OF M U STARTER PACKAGE MONEY SHAME SHAME ON THIS COMPANY AFRICA IMPORTS THATS WHAT HAPPENED AND I NEVER GOT MY MONEY BACK 💰 LIED THEY SENT IT AND THE ADDRESS MATCHED MY CARD BECAUSE I JUST STARTING THIS LLC INSTEAD OF USING MY INCORPORATION. 😢 😔

22 janvier 2026
Avis spontané
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your feedback. Unfortunately what you are stating is not true.

First time orders have to be shipped to the billing address, which is stated online during checkout, which is not how you set up your order. We reached out to inform you of this and after a week of not hearing back, we canceled your order and refunded your payment.

We have sent multiple emails showing the proof of your refund including the date and amount. We have informed you to contact your card company for details on the refund if you had any questions. Africa Imports follows protocol for each and every order. Again, please feel free to reach out to your card company for details on your refund.

We also see you edited your review to state your address matched but unfortunately what you entered in did not match what your card company had. That is the whole reason we reached out. Our system can detect if you did not enter in the address associated with the card you are using.

Thank you,

Noté 5 sur 5 étoiles

Jay Stone

Quick delivery, and great products!

25 mars 2026
Logo de Africa Imports

Réponse de Africa Imports

We appreciate your review and your business! Thank you!

Noté 5 sur 5 étoiles

Amazing!!!

Amazing response, quick shipment, excellent quality.

25 mars 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you for your kind words! We hope to assist you again in the near future!

Noté 5 sur 5 étoiles

What made it a good experience'…

What made it a good experience' Communication. The delivery response where change happens. The package secure, wrapped to protect product, a in voice, and magazine with updates.

Thank you! A learning experience' I mean that's has been a good one.

25 mars 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you so much for this review! We are so glad to hear you are happy with everything. We appreciate you!

Noté 5 sur 5 étoiles

Great quality oils

All the oils that I ordered smell amazing. I will definitely order from this company in the future.

21 février 2026
Logo de Africa Imports

Réponse de Africa Imports

Thank you so much for your review! We appreciate you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus