Airsoft Extreme Avis 

So made an order thinking it would be 3-5days before it got shipped. How ever after reading the site properly they do state it can be 2-7 days to ship so you are looking at up to 12days before you order gets shipped, possibly another 3-5days depending on what you order. So if you want a good deal and can wait 2 weeks Great place to shop, allot of items in stock other places are out of stock on. All though they did not reply to my e-mail what i revived reflected the questions i had asked. i had ordered a part for my set up and resiled it was wrong and they sent me the correct part.

I understand not reviving a response or quick delivery is why they have received bad reviews. So i have given a higher score.

I only waited a week (expected) received within 24 hours of the store sending order.

I got everything i ordered and they made sure i had the correct parts (same part just a compatability issue)

However 1 of the items i got seemed to be coverd in dust as if it had sat in a corner for a long time. Another item seal on its box had been opened i did get the last one in stock so maybe it was a display item.

Everting seems to be in perfect working order and received quickly after being sent. Prices also significantly lower then other stores.

I would have given a 4 for not responding to e-mail but they did react to it. After reading the site properly i got my order in a fair amount of time. Negative reviews are literally people being impatient.

If you want something today goto the shop. Otherwise wait its worth it.

If you want to throw money away , then buy something from this shop , they wont send your products won’t respond to emails and in the slim chance they do pick up the phone , they will flat out lie and tell you it’ll be there in the next couple of days .there are plenty of other great retailers out there I wish had looked at the reviews of this place before purchasing .

Very good experience with in store purchase.
Stock is a bit limited in the store compared to what I could remember from years ago, but pretty much everything needed is there and staff is super friendly, helpful and communicative.

I see that Airsoft Extreme has allot of bad reviews which made me think twice about ordering a base plate for my Glock 19x. No one had this in stock, and they showed in stock it was only $25,00 so I decided to give it a try. After a week or so when I did not get it and all I saw on my account was shipped no tracking I said its true mistake. But it came and no tracking because it was small enough to go USPS, which is not the fastest, I didn't have to interact with them because I got it in a timely fashion. And I received multiple emails from them on the order I will use them again if they have something I need or want.

Nothing delivered, no reply to emails, not answering phone. Had to raise a PayPal dispute to get my money back....terrible retailer

Disgusting. AVOID. Advertise things for sale they dont have in stock...Dont tell you until you email and ask where the item is.... Then refunds take almost 4 weeks because they dont process them properly. Awful AVOID. Theres much better options available then these
Terrible customer service.

ordered a GE m1887 lever action from them.
it was on a 3 day lead time,meaning they needed 3 days to order it in before sending out. this took over a week, but as soon as they had it they send it out on a 24 hour delivery and just got it today. when i first ordered it i checked trust pilot afterwards and got worried with all the negative reviews, so i phoned them, got through every time and the lads were quite helpful. all in all i would shop there again and recomend them to friends.

Abysmal customer service. Placed an order in July 2025 with the understanding it was a back order. I have since called numerous times as well as emailed requesting to cancel this order (because I believe the RIF is no longer made) and I've received absolutely zero communication.

DO NOT ORDER ONLINE, ordered a HPA kit 2 weeks ago, no information given, no updates, not even printed the postal sticker. I've managed to get a custom made cnc adapter from abroad be built and shipped before I've even got any information from these guys. Seems common with these guys to not ship orders for weeks

Avoid at all costs

Been waiting nearly 6 weeks for a m249 nag box that showed as in stock with a 3 day lead time I paid for 48hr delivery 5 weeks later no item no answer on the phone and 7 emails send and one vague reply saying amazingly my item was shipped the day before they replied to me that was over a week ago no updated tracking information still say awaiting your itmen on the Royal Mail sedate so at least they printed a label for it but did nothing else I doubt they even have them in stock as every other website online cannot get them at all, all I have had from them is lies it seems there company is just a take your money and lie to you hoping you don’t claim your money back enterprise I asked in May emails for my money back with not a single reply from there customer support team so I have escalated it to PayPal to get my money back

Made an order on the 18th now its the 26th ive sent emails with no reply ive called them they dont pick up poor service just want to take your money and dont want to sent out your order stay well clear form thei place im having to contacting trading standards. And klarna to revoke my payment.

Placed a £200 order weeks ago. No shipping email, no updates about my order. Tried calling over 20 times no answer, or calls engaged and straight to voicemail.

Have emailed both support emails 6 times, no reply.

I'm thinking this company is not operational or point blank ignoring customers.

Will wait another week before contacting my bank for a refund.

Horrible experience and I highly advise staying well clear.

Recieved an email to call them to talk about options for an order that they currently cannot get, we called them and said to cancel the order and issue a refund, was told it will be done, nothing was done, order still shows waiting to dispatch.
I telephoned back and was told they will cancel the order and issue a refund, still nothing been actioned for a refund, the case has now been taken up with PayPal, then legal action and press will be our next move, we have emailed extreme airsoft yet no reply has been given

I’ve been a loyal customer and recently purchased a threaded barrel for my Glock 18C. After hours of testing and troubleshooting, I confirmed the barrel is misaligned — BBs curve 3–10 inches off target only when a tracer is attached. I used the G&G UVT106 tracer unit, which works perfectly on my Glock 19X using a different threaded barrel also purchased from this store.

Despite explaining everything clearly in my message — including the fact that the tracer unit is proven to work flawlessly on a previous purchase from them — they responded by blaming the tracer and ignoring the testing I did.

Their support team clearly didn’t read my explanation. Instead of acknowledging that this barrel is likely off-spec, they pushed the blame back on me and the tracer.

I was hoping for a professional response, but all I got was deflection. Extremely disappointing, especially after spending so much time isolating the problem. I regret trusting them with this purchase.

I ordered a mag, there was a problem with PayPal, I called the store. They sorted it immediately and were nothing but nice and couldn’t be more eager to help.

Great selection of stock also. Highly recommend.

Quick fast delivery but the sniper I ordered didn't come with it's included bolts to attach the barrel to the stock.

After back and forth emails with the company confirming they would dispatch the missing bolts out to me, They still haven't showed up 3 weeks later.

I would avoid this company at all cost, scammers.

Wasted 2 weeks time to realise I should’ve have read their feedbacks before purchasing my RIF.
Now I don’t trust a single word from this guys!

It seems to be usual practice at “extremeairsoft” to sell you stuff that shows in stock” but it’s actually NOT and in stead of 🚀 Next day delivery or 4-5 days as you may plan it will turn in to weeks just like happened to me and many others..

Now if you cancel the order will take another 14 days to get your money back.

Sounds like proper scam place. 🤮🤮🤮

Never gonna buy anything from them again, better AVOID and don’t waste your time, money & plans..

Cancelled items from my order without informing me beforehand or giving me a chance to cancel the rest of it. Would never have purchased from Airsoft Extreme if they didn't lie in the first place and say they had something in stock (still incorrectly says in stock on the website days later....)

On their website, store policy says you can choose to wait until it's in stock and have it shipped at their expense when it does restock. They did not honor that at all, and I was never even asked or anything like I said.

Tried to make a support ticket using their website, but the items were shipped out the next day AND they never responded (it has been 6 days since I emailed! And I received a ticket confirmation email, so I know it was sent)

Absolutely great.....both items came really fast and I am very happy with the purchases.... The only two thing is sometimes I couldn't contact the shop but I think may have been busy, nd updates Thank you guys