Ordered an item using guest checkout, a month later no item has arrived or even an email to let me know it has shipped but they have taken payment. Can't get an answer on the phone when I call for hel... Voir plus
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Lisez les avis des autres
WARNING! Airsoft GI are scammers! Recently noticed that in their base version of the Push Unite mask, they purposely have items listed in the description that actually doesn't come with the mask,... Voir plus
I enjoy Airsoft GI! Good service, comprable prices and equipments. Good speed at processing and shipping orders. However, I do feel that the inventory is a little lack luster in the tactical equipment... Voir plus
Good products and great selection. My only complaint would b shipping costs. They r always insanely high no matter what u purchase. I was getting charged 20-30 dollars for something so small it would... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Airsoft GI - Welcome to the ultimate airsoft retailer. Airsoft GI is here to present the finest and largest selection of airsoft guns, accessories, upgrade parts, tactical gears, upgrade repair service. Over 20,000 products...
Coordonnées de contact
21077 Commerce Pointe Dr, 91789, Walnut
- 909-869-0671
- cs@airsoftgi.com
- www.airsoftgi.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and easy service
Fast and easy service. And mystery box are well worth it.
I meant to buy a mystery bag but…
I meant to buy a mystery bag but instead just bought the bag itself. The people I emailed explaining this were no help at all. I kept trying to explain my situation to them but they wouldn't just look up my order to see what I did wrong and help me fix it. They just kept sending me in circles and told me to stop flooding their email which I didn't think I was, I just wanted help. I finally got ahold of someone to return the package and then I had to pay 10 dollars to ship it back myself.
They didn't even provide me a return shipping label which I thought was a little ridiculous. First time shopping there and now my last time. Bummer because they have some cool stuff but I don't want to go through something like that again.
They have great customer service online…
They have great customer service online and in stores. If you have any questions they will respond right away when you email, unlike other companies that might take days or weeks. Also they are very fast and easy in there walk in stores. For example, they know where all their items are and are very fast in transactions.
I love airsoftgi for their website…
I love airsoftgi for their website specifically. I live in New York and there aren't any big airsoft stores near me, and until recently, hardly any fields. Airsoftgi has so many options on their website for all types of levels of airsoft. Honestly they make their money but they offer good deals. Lately they have this mystery gift and I got a t shirt, which is awesome because it was free. I am hoping to one day receive something really worth it. I only trust airsoftgi and evike with my airsoft business, and have never been let down... Other than the lack of coupons being applicable, due to many guns and gear saying *no coupon or *no shipping coupons
AirsoftGI has always been my go to!
AirsoftGI has always been my go to for Airsoft needs. They have a fantastic selection of products and services. Their order processing is fast with most shiments reaching me well within a weeks time. Their customer service is fantastic, and tends to go the extra mile to make sure I am well taken care of!
Poor customer service
Poor customer service. The order was supposed to come with a free gift and didn’t. I contacted customer service and they blamed the mistake on me saying I didn’t check out on THEIR website correctly. I can’t imagine the trouble I would have had with a more significant problem. I’ll never use again.

Réponse de AirsoftGI
Very good company up too my third…
Very good company up too my third purchase and see myself doing many more
AIrsoft G.I
AIrsoft G.I. is a great company with the best of the best and I would recommend to anyone looking to get into Airsoft. My only complaint is that I’ve ordered twice ever since they started their mystery gift system and I didn’t get any. I really was excited for it to test my luck. Overall that’s my only complaint and hope it doesn’t happen again.
Quick and easy checkout
Quick and easy checkout. Lots of choices from a huge selection of gear.
The AEG that I've purchased from…
The AEG that I've purchased from AirsoftGI didn't work out for me. Some incompatibilities with accessories that I had. I have requested return and everything was processed in a timely manner and Support team was very responsive. Great service all around.
Gun was ok
Gun was ok, but the helmet came broken, 1 magazine clip was missing and the one we got broke right away. Tried to get a hold of customer service, but never got an answer back.
One photo did not align with the actual…
One photo did not align with the actual product and the product had to be returned because the actual product did not have the ability to lock into place like the photo of the product implied.
Good Buy
Product was exactly as advertised, and arrived right on time. Price was right also. Good buy from a good store.
I have bought a lot of things from…
I have bought a lot of things from Airsoft GI. Including a package I am currently waiting on to be shipped. In all of my orders I have been VERY impressed with the quality of the products I have purchased. I have no regrets on anything. If I paid a cheap or expensive price, I received the appropriate product. The ONE AND ONLY thing I was not satisfied with was my chest rig from Condor I received l, simply because it was a bit too small. I’m 6’1-6’3 280lbs and the rig was a bit small. But I just assumed that was because I’m on the bigger side of the spectrum. Other than that every product has been exactly what I was expecting! Great products at a great price!
Fast shipping easy to order with had…
Fast shipping easy to order with had what I needed
Still haven’t gotten my rifle
Still haven’t gotten my rifle. I was expecting it to come in a week or two, but now I have to wait almost 2 months. Wouldn’t of been an issue if it was mentioned that the rifle was out of stock, just like other products on the website.
i got what i ordered quickly
i got what i ordered quickly, and a free sticker too
Terrible customer service
Package didn’t come with all of the components advertised and upon reaching out to misship they said they would look into it and I never got a reply back
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