Misleading pricing. Delivery charge posted as £9.95 yet charge nearly double at check-out. Informed Customer Services (Jemma) - who claimed mailing was £14.95 yet check-out was £17.95. Ad with mi... Voir plus
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Lisez les avis des autres
Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Voir plus
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We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chair... Voir plus
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We recently purchased waste management bins from AJ Products. The first set of bins we received were not quite suitable for our needs, but the customer service was excellent. They made the return proc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements industriels
- Magasin d'équipement et de meubles pour bars et restaurants
- Supermarché industriel
- Magasin de meubles de bureau
- Entrepôt
À propos de AJ Products UK
Écrit par l'entreprise
Office & Conference Warehouse & Workshop Changing room Canteen furniture
- Minimum 7 year warranty on all products
- Sustainable sourcing & manufacture
- Free delivery on orders over £1000 (ex VAT)
- Bespoke advice and free space planning service
- 3D renders to help you visualise how your new space will look
- Installation options available
At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.
Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.
We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.
What can AJ do for your business?
Écrit par l'entreprise
- We are experts at improving workplaces
- AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.
7-Year Guarantee
Get a minimum 7-year guarantee on every product
At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!
Coordonnées de contact
Units 19 & 20 Nimbus, Hercules Way, GU14 6UU, Farnborough, Royaume-Uni
- 01252 359760
- info@ajproducts.co.uk
- www.ajproducts.co.uk
4,5
Excellent
257 avis
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A répondu à 100 % de ses avis négatifs
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Disappointed
Shoe spaces too small to take a pair of shoes unless you put one shoe on top of the other. Base legs rough and unfinished.
Very disappointing.
Also they do not take returns.
6 février 2025
Réponse de AJ Products UK
Hi Susan,
The mesh locker you ordered is not advertised as shoe storage and the internal measurements are advised within the product description. Other available sizes of this locker show shoes being stored but these have much larger compartments. We offer the option to return on most orders but unfortunately not when they are made to order as per this instance.
Our shoe storage options are shown here: https://www.ajproducts.co.uk/search?q=shoe+storage&sortBy=Relevance&count=60
If any of these items are of interest then please let me know & we will see if there is anything we can do for you.
Kind regards
Sarah Hammond
Réponse de AJ Products UK
Thank you for taking the time to leave us a review! Much appreciated.
Dry wipe board
Product as described and good quality.
Takes a little while for delivery as comes from abroad.
25 janvier 2025
Réponse de AJ Products UK
Thank you for the feeedback. Most of our products come from our main warehouse in Sweden hence the 7-10 day lead-time on the website. I am pleased to hear that you are happy with the quality of the Whiteboard purchased.
Réponse de AJ Products UK
Thank you for taking the time to share your experience with us.
Good product
Good product, slow delivery and damaged on receipt.
Rectified quickly with replacement part delivered within ten days.
Overall mixed experience.
29 janvier 2025
Réponse de AJ Products UK
Thank you for taking the time to share your experience with us. We sincerely apologise for the issue you encountered with our delivery service. I am pleased to hear that the replacement part was received and apologise for any inconvenience this caused.
The metal frame of the workbench was…
The metal frame of the workbench was solid and adjustable however the worktop was a big disappointment.
It appears to be made if compressed wood pulp and is not durable and marks easily.
A big pity as this lets the whole product down.
25 janvier 2025
Réponse de AJ Products UK
Hi Stephen,
I have contacted you separately by email regarding the workbench you have chosen to see if you want to upgrade from the chipboard top entry level workbench to something more suitable for your needs.
I hope that we are able to find a suitable resolution for you.
Kind regards
Sarah Hammond
Customer Care Manager
Good communication and prompt delivery.
22 janvier 2025
Réponse de AJ Products UK
Thank you for taking the time to leave us a review!
Great product with excellent customer…
Great product with excellent customer service. Would highly recommend
16 janvier 2025
Réponse de AJ Products UK
Thank you so much for sharing your experience!
Réponse de AJ Products UK
Thank you for taking the time to leave us feedback! Much appreciated.
Good quality product arrived on time.
11 janvier 2025
Réponse de AJ Products UK
Thank you for reviewing the glass magnetic writing board. We appreciate your feedback.
Good quality product so far
11 janvier 2025
Réponse de AJ Products UK
Thank you for taking the time to leave us a review! We appreciate your feedback.
Not received my order
Not received my order, avoid. Ordered 3 weeks ago, says delivered. Rang up and they are clueless cant tell me when it was shipped and saying it doesn’t have shipping. £700 scammed, absolutely bazaar
31 décembre 2024
Réponse de AJ Products UK
Hi Jamie,
We advised delivery Early January on your order confirmation. One of my team were looking was looking into this for you and advised delivery will be tomorrow but we did not have tracking available. We will contact you directly by email to confirm.
Kind regards
Sarah Hammond
Customer Care Manager
Good product
Delivery was slightly longer than stated but this was probably because of Christmas. On the day we were told our product was being delivered it came at the time stated.
The product is very good quality and as described.
31 décembre 2024
Réponse de AJ Products UK
Thank you for taking the time to leave us a review.
New furniture
Hi All
I did order new sets tables and chairs for our company Website is easy to use and is a plenty stuff to pick up any style. Everything came on time and products are very well pack to protect them from the damage.
We will definitely use this company again in the future👍
31 décembre 2024
Réponse de AJ Products UK
Thank you for taking the time to leave us a review & I hope that we can support your needs in the future.
Although it wasnt as quick as we would…
Although it wasnt as quick as we would have liked, due to the Christmas period and coming from Sweden at such a busy time, worth waiting for.
The tables are beautiful, practical , and we are buying more!
19 décembre 2024
Réponse de AJ Products UK
Thank you for the review of the Canteen tables. We are pleased to hear that you are happy with them and look forward to supplying you again in the near future.
Helped with queries quickly
Helped with queries quickly, very efficient and promptly delivered considering it was coming from another country. No issues with the products either, all arrived with no damage or any problems. Only thing that could've been slightly better is communication on when delivery was happening, but in fairness to AJ the invoice did say to phone before delivery but the delivery company didn't and we weren't notified of the day they were being delivered until we we're already within the delivery time window. But very happy trustworthy company.
12 décembre 2024
Réponse de AJ Products UK
Thank you so much for your glowing review!
Helpful & efficient customer service team
Placed my order and had to cancel prior to receipt of goods, customer services were so helpful in getting my query resolved.
22 novembre 2024
Réponse de AJ Products UK
Thank you for your feedback. I hope that we can help you with your purchases in the future.
Good quality product for the price
Ordering simple, price competitive and delivered within the quoted time. One improvement, notification of delivery as we were all occupied when it arrived.
21 novembre 2024
Réponse de AJ Products UK
Thank you for providing us with feedback following your recent order. I will look into why you did not receive notification prior to delivery.
All good very happy
20 novembre 2024
Réponse de AJ Products UK
Thank you so much for sharing your experience!
Réponse de AJ Products UK
Thank you for taking the time to leave us a review!
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