Alba Rose Avis 

878
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful necklace made with care and attention. My daughter loves it. Turned out perfect. Brilliant quality. Fab customer service, everything went smoothly from start to finish.

Noté 5 sur 5 étoiles

We had emails sent keeping us informed at each stage of the process.Received our gifts and they are amazing. To know the time and effort that went into making these shows how talented the staff are. E... Voir plus

Noté 5 sur 5 étoiles

Wow, such a great company who update you with every step of the way in making your jewellery. During one of the most difficult times of my life, the service from Alba Rose has been impeccable. I h... Voir plus

Noté 5 sur 5 étoiles

Albarose make beautiful and well made momentos of our beloved pets. Through email they update you of the progress of your order at each stage. I was constantly updated and reminded that I could ask q... Voir plus

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

878 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(878)

72 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb Ring,Superb Company

Great looking signet ring beautifully made, not only met my expectations but exceeded them. An excellent company who were very helpful when i contacted them.

9 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

If I could give Alba Rose more I would

If I could give Alba Rose more I would. VERY HIGHLY recommend to a friend, beautiful craftmenship...and kept me informed In every step of the order purchase and delivery. ALSO I was able to msg as and when and there response was before or within time of recoeving my msgs. I have a very happy 16 year old wjo now has a lottle piece of his loved ones back with him xx

3 octobre 2019
Avis spontané
Noté 3 sur 5 étoiles

Love the piece of Jewellery but…

Love the piece of Jewellery but communication wasn’t great when you have sent a loved ones ashes. I’m extremely happy with my purchase but when you have no communication from purchasing the item and from sending ashes to receiving your item it leaves you worrying & it’s a lot of money too. Again very pleased with the quality & it’s exactly what I was hoping for. Just wish you would have kept me in the loop more.

23 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Necklace mums ashes

I order a beautiful necklace out off my mums ashes it was quick an easy to order. I received it back in a beautiful gift box along with a cerfcate of off who ashes where in necklace I am very pleased with it thank you alba rose for doing this beautiful necklace for me

23 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

My Beautiful Charm

I was looking for a company to make me a charm with my sons ashes in , for my pandora bracelet,
Found Alba Rose website , and was very impressed with reviews , so ordered from there .
Well , I received my charm today , and it’s so beautiful , such a lovely colour , and can see the ashes so clearly .
The inscription on it has been beautifully written, I am over the moon with the charm to say the least , I now have part of my dear son with me all the time.
Alba Rose , Thank you so much for doing such a brilliant job , great website , and being able to track the making of it .
Was delivered in a beautiful box , I even cried when our post lady handed me the parcel .
I would certainly recommend this company 100per cent .

21 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Quality jewellery

Quality jewellery. I pondered on purchasing my pendant, as the price was higher than some other ashes jewellery sites I'd looked on. But once it arrived, I was SO happy. It's beautiful, well made and the certificate that comes with it is a lovely touch. It was a quick & easy service to use. I love my pendant so much that I am now going to treat myself to another piece of jewellery from Alba Rose.

21 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

From start to Finnish the service was…

From start to Finnish the service was excellent, kept me informed every step and was delivered about 7 days after receiving my mums ashes. Was presented lovely in the presentation box. I’m very pleased with the quality and the free personalisation makes it extra special.

20 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Bead charms

First of two beads ordered arrived within five days of being received by alba rose. Looks lovely. Hope other one is as nice when it arrives

9 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I ordered 2 rings for myself and my…

I ordered 2 rings for myself and my daughter one silver and one gold . We are both very happy with the quality and the speed in which they came would recommend them to everyone

8 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

My Parents beautiful ring 💕

3 years ago I lost my beloved Dad to cancer then suddenly this April unexpected I lost my dear Mum. When Dad passed I had a ring made with his ashes and I decided to recreate a new ring with AlbaRose with both my Mum and Dads ashes in so that they are with me forever! I chose diamonds to represent the birth stone of April when Mum was found and I chose the colour citrine to represent my Dads birth stone of November. The ring is out of this world. Beautifully made and is of a high quality! A massive thank you to AlbaRose and especially to Ryan who dealt with my order in a professional and empathetic manner, making the whole process comfortable and at ease. Highly recommend. Keep up the great work! Claire

3 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

The ring I have ordered is absolutely…

The ring I have ordered is absolutely beautiful. Its finished to a very high standard and is just perfect. The customer service was brilliant. They contacted me back quickly when I had any questions.
I would highly recommend

31 août 2019
Avis spontané
Noté 5 sur 5 étoiles

We ordered three rings from Alba Rose's…

We ordered three rings from Alba Rose's ashes jewellery range and we are delighted with them. They are absolutely beautiful and such a lovely way to remember a loved one.

After an initial technical glitch with submitting an enquiry via the company's website, the customer service we received was second to none and we would thoroughly recommend Alba Rose.

Special thanks to Ryan who couldn't have been more helpful throughout the process - thank you.

28 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Product is great

Product is great, met all expectations would 100% recommend a purchase from alba rose.

24 août 2019
Avis spontané
Logo de Alba Rose

Réponse de Alba Rose

Hi Kay, thank you for you kind feedback of your experience. Its great to be able to be able to provide our customers with the quality jewellery we pride ourselves in creating.

Noté 5 sur 5 étoiles

Brilliant!

Brilliant!!!!!!

22 août 2019
Avis spontané
Logo de Alba Rose

Réponse de Alba Rose

Thank you for a great review of our company, we look forward to hearing from you again soon!

Noté 1 sur 5 étoiles

Avoid.

Disgusting company who messed up the colour of my cremation ring and not only ignored my contact emails but also tried underhand tactics by changing the colour on the website selection page!! Pity they didn’t consider that I have a printed brochure displaying the original colour that I ordered.

Chose this small business as I thought they would have attention to detail. Feel extremely let down. Would not recommend due to shocking lack of communication and dodgy tactics.

*Edit: Per Alba Rose’s reply, I DID NOT order the “wrong colour” and have multiple emails from the company apologising for the mistake THEY made - and also saying I could only have a refund if I removed my review. When I didn’t, they reported it to have it removed themselves. And I’m STILL waiting for the refund. Considering the nature of the product - a cremation ring - I would have expected a little more sensitivity and professionalism.

20 août 2019
Avis spontané
Logo de Alba Rose

Réponse de Alba Rose

We are genuinely sorry that this situation has caused you distress, particularly given the deeply personal nature of the jewellery we create.

We would like to clarify the facts as transparently as possible. According to our records, the glass colour supplied matches the colour selected at the time the order was placed. At no point have we altered your order details or changed colour options after purchase, and our brochures and website imagery have remained consistent.

We were not aware that you believed there was an issue with the colour until this review was posted. Once it came to our attention, we immediately offered to remake the piece in an alternative colour at no cost to you, including return postage. That offer remains open.

We would also like to clarify that we do not require reviews to be removed as a condition of a refund or remake. Our intention has always been to resolve this matter fairly and sensitively.

If you would still like us to remake the jewellery or discuss a resolution, we genuinely welcome you to contact us directly so we can bring this to a close in the way you feel is right.

Noté 5 sur 5 étoiles

Ordered a sentimental charm recieved…

Ordered a sentimental charm recieved within 2 weeks. The charm is beautiful. I got this sentimental gift for my girlfreind and she loves it. It's very well made. Can see the ashes of loved ones clearly. The packaging was well packed and thought put into it. Absolutely stunning!
Thank you Alba rose

17 août 2019
Avis spontané
Logo de Alba Rose

Réponse de Alba Rose

Hi Simon, Thankyou for such a great review, we hope that it gives your girlfriend great comfort and joy, all the best

Noté 5 sur 5 étoiles

chain and pendant

Just recieved my chain and pendant with my recently deceased dads ashes in,I am absolutely over the moon with it! I had a bad experience with cherished urns so after my sister recommended this site I ordered my chosen pendant and chain,as soon as I seen it I fell in love with it! it came with an Authenticty certificate with my dads name on too! cherished urns did not provide this.Thank you so much I can have mmy dad with me all of the time now x

13 août 2019
Avis spontané
Logo de Alba Rose

Réponse de Alba Rose

Hi Kathy, thankyou for such a beautiful review of our company, we loved creating such a fitting tribute to your loved one, thanks again for choosing alba rose

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