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albert & eddie travel insurance Avis 

895
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I made a mistake about how much I wanted to insure the cost of my holiday. I said £1000 and then asked for £3000. They came back to say it would cost nearly £1000 more. I thought this was ridiculous.... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service. Wasn’t sure if we were able to get insurance due to illness. Completed online form and within minutes received a fantastic quote. Definitely will be using Albert and Ed... Voir plus

Noté 5 sur 5 étoiles

After phoning previously I had spoke to a girl who was wery nice but unfortunately I couldn’t undersatand what she was saying as her English wasn’t very good . So she kindly booked me another call th... Voir plus

Noté 5 sur 5 étoiles

Excellent company who take a compassionate view of insurance with preexisting conditions. They ask sensible, detailed but answerable questions that enable them to cover risk when others will not. My... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance voyage
  2. aussi dans
  3. Compagnie d'assurance

À propos de albert & eddie travel insurance

Écrit par l'entreprise

we’re albert & eddie and we’re fairly new on the scene. we say ‘fairly’ because while our revolutionary smart comparison tool launched in 2023, our team has actually been working in the insurance industry for well over 26 years. pretty long, right? albert & eddie compare's our trusted brands to bring you the cover that matches your needs. the range of our insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Why choose albert & eddie?

Écrit par l'entreprise

Our aim is to close the gap between expectations and reality using;
Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
Cover starts from under £10
Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

why choose us?

we've broken down the complexities and scrapped the insurance jargon

albert & eddie compare's our trusted brands to bring you the cover that matches your needs. our range of insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Coordonnées de contact

albert & eddie Travel Insurance

Cover starts from under £10 – get your quote now

4,7

Excellent

TrustScore 4.5 sur 5

895 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(895)

177 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Simple easy use of site

Simple easy use of site , looked at other sites , and they just rip off people that have an illness , my doctor said he sees no reason for me to have a holiday , so why do many insurance companies charge exorbitant rates , thanks Albert and Eddie , I've recommended you already , thanks again Graham Ryan

10 juin 2026
Noté 1 sur 5 étoiles

Never again.

In November 2025 I renewed our annual joint travel insurance with this company, as we had booked a Christmas cruise that departed on 19th December 2025.On the 1st December my wife was admitted to hospital with a bad cough, she was discharged after four nights in prefect health and an appointment in late January for a follow-up.Doctors advised that she was fit to travel.As required I tried to notify Albert & Eddie but noticed that no policy was attached to my name on their customer portal,so I therefore notified the parent company,(Collinsons),directly.I won't bore you with the details but ultimately they withdrew cover on my wife three days before the cruise departed, took three months to compensate us for the cancellation,(despite their own medical team ADVISING US TO CANCEL),and generally the whole thing being a total shambles.As if to add insult to injury, I contacted Albert & Eddie to find out if the policy still covered me,(their portal still doesn't show any policy attached to my name),whereupon I get a reply stating that my wife is no longer covered,(nothing about me),and no refund is due because the policy has been claimed upon. In other words, an annual policy is not an annual policy...should they withdraw cover at the last minute for one person, apparently the policy no longer covers the other, and if you make a claim as they themselves advised the policy is cancelled.So not an annual policy at all, and also professional medical opinion means nothing, they will withdraw cover at the drop of a hat.So for all these reasons,(plus the dreadful customer service from their parent company Collinsons,which I have reviewed separately),I cannot recommend them.And I'll make one further comment: I initially chose Albert & Eddie/Holidaysafe because they seemed to be very good value for covering an existing incurable medical condition.It seems you get what you pay for...

14 novembre 2025
Avis spontané
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Réponse de albert & eddie travel insurance

Hi Lance,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

You are correct, your policy is insured by Collinson, a trading name of Astrenska Insurance Limited as per your policy wording. As the insurer, Collinson set out the terms and conditions of the cover and handle all claims.

So we can look into this further for you and raise where necessary, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code, policy number and claim reference number.

Kind regards,

Claire
Albert&Eddie Team

Noté 5 sur 5 étoiles

Excellent service and price

Excellent service and price. Appreciated the line of questions used to provide a quote take health issues into consideration in an appropriate and realistic way.

6 mai 2026
Noté 5 sur 5 étoiles

Outstanding value

Although I needed to input quite a bit of information, the website was easy to navigate. It was worth the effort though, as the quotes I received were far lower than going directly to the individusl websites

22 avril 2026
Noté 5 sur 5 étoiles

Along winded Form but worth the effort…

Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time will tell regarding their claim service, hopefully not required.

18 avril 2026
Noté 5 sur 5 étoiles

A company that will covers a cancer free traveler!

A company that will cover someone who has had cancer, but not at the exorbitant rate other companies, want to charge, even if they will cover you at all. I haven't had to make a claim, so unable to comment on that. The online questions were clear to anwser.

15 avril 2026
Noté 5 sur 5 étoiles

Very easy application and reasonable costs

Though I didn't need to make a claim, I found the on-line application very easy to complete and this reduced much of the stress of the application. The cost was very reasonable despite our medical needs.

10 avril 2026

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