I made a mistake about how much I wanted to insure the cost of my holiday. I said £1000 and then asked for £3000. They came back to say it would cost nearly £1000 more. I thought this was ridiculous.... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely fantastic service. Wasn’t sure if we were able to get insurance due to illness. Completed online form and within minutes received a fantastic quote. Definitely will be using Albert and Ed... Voir plus
After phoning previously I had spoke to a girl who was wery nice but unfortunately I couldn’t undersatand what she was saying as her English wasn’t very good . So she kindly booked me another call th... Voir plus
Excellent company who take a compassionate view of insurance with preexisting conditions. They ask sensible, detailed but answerable questions that enable them to cover risk when others will not. My... Voir plus
À propos de l'entreprise
À propos de albert & eddie travel insurance
Écrit par l'entreprise
Why choose albert & eddie?
Écrit par l'entreprise

- Our aim is to close the gap between expectations and reality using;
- Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
why choose us?
we've broken down the complexities and scrapped the insurance jargon
Coordonnées de contact
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Royaume-Uni
- 0333 005 1105
- hello@albertandeddie.co.uk
- www.albertandeddie.co.uk
albert & eddie Travel Insurance
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Insurance for cancer
Insurance for cancer they were fabulous they are very patient with you got insurance and would recommend them to everyone with cancer
Was simple and quick and a brilliant…
Was simple and quick and a brilliant price for travel insurance with medical conditions would recommend people try them
Simple easy use of site
Simple easy use of site , looked at other sites , and they just rip off people that have an illness , my doctor said he sees no reason for me to have a holiday , so why do many insurance companies charge exorbitant rates , thanks Albert and Eddie , I've recommended you already , thanks again Graham Ryan
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Never again.
In November 2025 I renewed our annual joint travel insurance with this company, as we had booked a Christmas cruise that departed on 19th December 2025.On the 1st December my wife was admitted to hospital with a bad cough, she was discharged after four nights in prefect health and an appointment in late January for a follow-up.Doctors advised that she was fit to travel.As required I tried to notify Albert & Eddie but noticed that no policy was attached to my name on their customer portal,so I therefore notified the parent company,(Collinsons),directly.I won't bore you with the details but ultimately they withdrew cover on my wife three days before the cruise departed, took three months to compensate us for the cancellation,(despite their own medical team ADVISING US TO CANCEL),and generally the whole thing being a total shambles.As if to add insult to injury, I contacted Albert & Eddie to find out if the policy still covered me,(their portal still doesn't show any policy attached to my name),whereupon I get a reply stating that my wife is no longer covered,(nothing about me),and no refund is due because the policy has been claimed upon. In other words, an annual policy is not an annual policy...should they withdraw cover at the last minute for one person, apparently the policy no longer covers the other, and if you make a claim as they themselves advised the policy is cancelled.So not an annual policy at all, and also professional medical opinion means nothing, they will withdraw cover at the drop of a hat.So for all these reasons,(plus the dreadful customer service from their parent company Collinsons,which I have reviewed separately),I cannot recommend them.And I'll make one further comment: I initially chose Albert & Eddie/Holidaysafe because they seemed to be very good value for covering an existing incurable medical condition.It seems you get what you pay for...

Réponse de albert & eddie travel insurance
Very easy to deal with.
Excellent service and price
Excellent service and price. Appreciated the line of questions used to provide a quote take health issues into consideration in an appropriate and realistic way.
Everything was so easy
Hopefull I won't have to claim .
Hopefull I won't have to claim but if I do I will be in a better position to comment.
Outstanding value
Although I needed to input quite a bit of information, the website was easy to navigate. It was worth the effort though, as the quotes I received were far lower than going directly to the individusl websites
I did not have to use the travel…travelling to florida
I did not have to use the travel insurance whilst I was away, when I filled the application form in I didn't have any problems, not like other insurance companies.
Along winded Form but worth the effort…
Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time will tell regarding their claim service, hopefully not required.
A company that will covers a cancer free traveler!
A company that will cover someone who has had cancer, but not at the exorbitant rate other companies, want to charge, even if they will cover you at all. I haven't had to make a claim, so unable to comment on that. The online questions were clear to anwser.
Hopefully not going to need it.
Very easy application and reasonable costs
Though I didn't need to make a claim, I found the on-line application very easy to complete and this reduced much of the stress of the application. The cost was very reasonable despite our medical needs.
Very good customer service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.