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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ever since I started talking seamoss, around 2020, I've only ever bought from this brand. I like the fact it's a genuine family run business and one that responds to you should you have a... Voir plus

Noté 5 sur 5 étoiles

I'm a vegan. I've been vegan for over 30 years. I've also been a natural health practitioner for over 40 years. Alkaline way's ethics resonate deeply with me. Their customer care and communication... Voir plus

Noté 5 sur 5 étoiles

Used Alkaline Way many times and always been a good experience. I particularly like their Nerve Blend which genuinely seems to have a calming effect on me and their organic Mullein which is amazing if... Voir plus

Noté 5 sur 5 étoiles

Alkaline way is the only way . I've been taking these products for the last 4 months , and I've had no aches pains ,colds ,joint problems nothing . And being 100% natural makes you feel better menta... Voir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Online Organic Herbal Supplements Handmade in UK Small Family Business


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(104)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

first order

first order, i am suprised, very good clean herbs, it brings rest in my body to heal.

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Alkaline Way is the way

Alkaline Way is the way!

The service, the products and the communication is PERFECT. An absolutely wonderful business and I take the capsules EVERYWHERE I go. It fills me with optimism and I can rely on a wonderful UK based company. I recommend it to my friends all the time! Alkaline Way is amazing and I hope it goes strength to strength as it deserves too!

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been using there Irish seamoss…

I have been using there Irish seamoss tablets for sometime now, they have been life changing for me, but besides the great product, alkaline way are quick to respond if you have any issues as a example I had a delivery go missing it did not reach me they did not hesitate to send me out another order.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Seamoss has helped my asthma.

I have been getting my seamoss capsules for about 2 years for help with my asthma. They are definately working, as my condition has improved markedly, even according to my GP. Prices are less than H&B but just as good. Good health shouldn't be out of anyone's price range and these certainly aren't. I have recently ordered milk thistle, which too is making a difference. Parcels always come on time with description of benefits. Thankyou 😁

2 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed order on 15th July not…

I placed order on 15th July not received I have tried to make contact via email and webchat the phone is switched off. I have ordered in the pass and received my goods. This time the experience is very poor no customer service whatsoever. I now have to go through the tedious experience of contacting my bank to reclaim my refund.

20 août 2025
Avis spontané
Logo de alkalineway

Réponse de alkalineway

Hi Natalie
We have no record of an order in your name. We have requested further information and await an update.
Feel free to respond on here.
Our website, our email, our social media channels or our WhatsApp/contact number all on our website.

Further update - We have no details of an order using the details you have provided. We have tried to message the number. It was not recognised. We have also emailed.

We think you may have ordered from another company. Please see our email sent to the email address provided which we have no record of.

Please visit our website & check for yourself.
www.alkalineway.co.uk

Kind regards
The Alkaline Way Family x

Noté 5 sur 5 étoiles

Excellent Products & Resolved Issue Promptly

Thank you for reaching out and offering to remake and resend my order and to address my concerns.

That said, I didn’t reorder sooner due to a poor customer service experience at the time which has now been address to a satisfactory level.

I appreciate the recent effort that have been made to resolve things and believe future experiences will be smoother.

I highly recommend all products but especially the Sea Moss.

1 août 2025
Avis spontané
Logo de alkalineway

Réponse de alkalineway

We have requested more information as we have not had an order from anyone on this email address this year.

(In response to this edited review reply. Confirming you have received promotional emails from us which are sent daily/weekly is not informing us of an issue or issues. As advised we have not received any order from you this year that we can see. We have as per this review offered to resolve whatever issue and will again send you a direct email to understand what issue you have had back in 2024 as we have no record of an order from you this year.)

We are not going bust. We are a family run business. We provide clean, organic products without any added ingredients and hand make every single order. We are Easily contactable by
Email, direct message on social platforms, WhatsApp and our contact number is also available.

We respond to all customers and resolve issues and accept all faults with delivery when Royal Mail let us down.

We always offer the choice to cancel, receive a full refund and or alternatively a discount or replacement.

As a independent family business there is not much more we can do.

If indeed you have an order you had issues with this year. We are more than happy to resolve and apply the appropriate action as mentioned. We look forward to receiving a response and the details of the order you placed and had issues with.

Noté 5 sur 5 étoiles

We are super loyal to Alkaline Way

We are super loyal to Alkaline Way, their supplements are the best quality and as a consequence we return over and over again. So grateful for all the variety and the great customer experience. Many thanks

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

The sea moss has really helped my daughters skin

Amazing selection of supplements. The sea moss has really helped my daughter’s skin and has made a difference in the way I feel day to day. I will not shop anywhere else as the customer service is always 10/10 and the delivery is quick. Thank you Alkaline Way.

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Their engagement with customers is…

Their engagement with customers is great and it shows with all their tips and tricks for a alkaline lifestyle via their social media page and website FAQs! It shows that they care and really enjoy what they do!
Also delivery is super efficient! Mine have always arrived super quick.
Packaging seems like a top priority too, which is always a good thing!
Considering my orders usually consist of seamoss gel in a glass mason jar, nothing has ever arrived broken!

9 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I can’t praise the service that I have…

I can’t praise the service that I have received from Alkaline Way highly enough. I have used them multiple times in the past and always received a great service. Fast shipping, great communication, quality products and the attention to detail about each herb and how they work to help the body and how often to take them is what I love the most. Great family business that I will continue to use.

23 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I’ve been using Alkaline Herbs and…

I’ve been using Alkaline Herbs and Supplements for several years now, and I can confidently say they’ve made a lasting difference in my life. As a returning customer, I keep coming back because I feel the benefits—noticeably clearer skin, better energy levels, and an overall sense of wellbeing that’s hard to put into words.

The quality of the herbs is consistently high, and I always feel like I’m giving my body what it truly needs. It’s rare to find natural products that actually deliver on their promise, but these do—and then some.

I can’t recommend them enough!

8 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing product

The fast and reliable delivery of my product I was extremely pleased with my items condition.its an amazing product and I will be buying again

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Good products

Good products - fantastic quality - would buy again!

8 janvier 2025
Avis spontané
Logo de alkalineway

Réponse de alkalineway

Look forward to serving you again

Noté 1 sur 5 étoiles

I made an order over 2weeks ago I still…

I made an order over 2weeks ago I still haven't received it I got my invoice to prove it I ordered from here before but they won't contact me back

16 décembre 2024
Avis spontané
Logo de alkalineway

Réponse de alkalineway

Again - no record of an order from you.
No order from this customer name.
It is impossible to not get in contact with us. You can email, call, DM and message through our website. We are micro businesses we don't get tens of of messages daily. Seems we are being targeted with Negative reviews that we cannot remove

Noté 1 sur 5 étoiles

Do not order from here

Ordered from them over a week ago for my mother who is suffering from a skin reaction to her cancer treatment. Paid for next day delivery. Have contacted them with no response. No product received.
Do not purchase from this company!!!

26 novembre 2024
Avis spontané
Logo de alkalineway

Réponse de alkalineway

Dear Jade
We have never had an order from a Jade Peat which we can provide.

www.alkalineway.co.uk

I think you are reviewing the incorrect website
Please look at our website and rectify as this reflects badly on our company and is unfair.
Kind regards

Noté 1 sur 5 étoiles

I ordered two weeks ago

I ordered two weeks ago . My order not delivered and have sent 12 messages and no one has got back to me . Load of rubbish lost £52.60 . Be careful

29 juin 2024
Avis spontané
Logo de alkalineway

Réponse de alkalineway

We have requested information.
No idea who this person is. Since our Inception we have never ignored a single customer. As this is not our way.

Kind regards
The Alkaline Way x

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