AllSculptures.com Avis 20

This company is horrible, they will not call you,email you,chat response is a waist of time. They sent my order to Tucson I live in Fla ,2 day before Xmas no help,was a special gift for my wife that I ordered on Dec 7th would not recommend them to anyone. Just plane horrible. I will now have to call credit card company. Hope the are out of business soon

I read the reviews here AFTER I ordered my piece [Battling Mooses]….Probably not smart…I was concerned about quality, shipping, etc as outlined on this site.

My piece arrived in PERFECT condition….appeared EXACTLY as advertised….I have never seen anything packed as well as this…Furthermore, the price on the website doubled right after I ordered it…I assumed (based on the reviews herein) that the company would cancel my delivery & request the higher price…they did NOT!

My experience with this site has been nothing but stellar

Stated time to deliver was 2-3 weeks

Item received did not meet my expectations. The glaze and or finish on the urn was not at all like the photo presented on website. Disappointed they would not exchange it for another. Will not buy from them again.

I give this company 5 star Rating if I could I would give them a higher rating Great service very nice products I ordered a product they emailed me saying that product was no longer available and didn't charge my credit card and gave me a 10 percent discount on my next order 😀 love this company! Fast service!

I don’t understand why there are bad reviews. I made a purchase & received order confirmation that day. Received tracking number the next day & item purchased a day later.
No issues at all. I will buy from this company again.

I ordered a sculpture from them on July 8th, and didn't receive it until November 12th. Their communication throughout was terrible. They didn't ship it until I finally gave up on waiting and left them a voicemail asking them to just cancel the order. Then they shipped it to me without talking to me about it first to ensure I still wanted it. Plus, instead of using recyclable or biodegradable packaging material, they filled the enormous box with a million styrofoam peanuts, which we now have to figure out how to deal with. I will never buy anything from them ever again. I wish I’d never ordered from them in the first place. The sculpture is okay, but it definitely wasn't worth the wait or the hassle.

Steer clear. A friend placed an order for me on July 15 for a listing that advertised 6-8 weeks shipping. We are now entering the 15th week and this order still hasn’t shipped. Julie, the “representative”/owner is a deceitful, lying, gaslighting individual who will do anything in her power to obfuscate shipping times and the truth. She has tried to claim this delay is due to Covid labor shortages but these issues clearly run back into 2019 based on other reviews and appear to be a simple matter of someone lazy and greedy over-promising and under-delivering. She has stated multiple times that she “can’t” call Orlandi for a shipping update yet I called Orlandi directly and they said that they can, in fact, give and update - all she needs to do is email them to ask. She then lied to my face and said that I called them twice for an update (I called them once and have the phone records to prove it) and that it was “unusual” because people don’t call them (also untrue because I literally called their customer service line).

At the point you take someone’s money for a product and do not deliver that product within the given time frame you have then committed the crime of theft. So, to be clear, this company is sustaining itself by taking peoples money, not delivering the product paid for, and then dancing in circles when asked to either provide the product or an exact shipping estimate. Do not purchase from here. Save your money and go elsewhere.

Waiting more than 12 weeks for a fountain. Never more!!!!!!

This must be a mom and pop shop and pop is laying on the couch!!! Mom must have to do all the work! You cannot speak directly to any live person as they say they will call you back..... just leave a message... Well after 10 messages..... no call back. I have heard nothing from them other than a computer generated order acknowledgement...... 3 weeks later I have no order delivery nor a live person that is willing to return a call. Pop has got to get off the couch to help make this small wanna be business work. I'm sure the most work they have done so far is setting up the website! On a scale of 1 to 10? -2!

I ordered two pedestals 3 months ago. Other than the receipt I received minutes after purchasing, I have heard NOTHING from them. Do not order anything from them. I had hoped I would receive the items but it looks like I will have to dispute the charges. Update: I called the manufacturer of the pedestals (Orlandi) and was told they have ONE person who does the painting and they are backlogged. Obviously, poorly run business. Phone messages to AllSculptures are completely ignored (as another reviewer mentioned.) Funnily enough, the website has text that indicates a live chat feature that doesn’t exist. After several emails, I received a message that they requested a status update from Orlandi and would let me know the status...2 weeks later and nothing. I can’t comprehend how a business can operate in such an unprofessional manner (AllSculptures and Orlandi). Not even an apology from either company. Unbelievable. Do NOT order from either of these companies.

I wish I read the reviews before I purchased. I paid $55 for a garden sculpture; received the wrong one. Was told numerous times they would send a return label and it was never received. Once the rain touched it, the metal started to turn this ugly color and now it stained my porch. Horrible isn't a strong enough word to describe this company.

Terrible products, way overpriced, gives a 30 day warranty. I bought a dog for 165$, after a couple months the paint started to come off, they told me to just repait it. The products are cheeply made and poor quality.

Ordered a bronze statue, order was confirmed by AllSculptures. 3 weeks later I check on the delivery due date and they tell me their vendor no longer carries that item. Horrible customer service....or any kind of service. Do not recommend them for any purchases!
Bennett

Ordered an octopus cup holder for display of my sea-themed pottery. When it arrived, I was dismayed to find that, despite their picture of the octopus with several cups hanging from its arms, the curves at the ends of the arms are so small they would only hold a teensy teacup. Some arms had no curve/hook at all. I feel this would be better marketed as a jewelry holder. It cost me $24.98 to ship back, and apparently their shipping costs will be deducted from my refund. The item cost $55, so I'm basically out more than I paid. Not happy!

Thank you, Allsculptures. You provided such great customer service and made the ordering process so easy. I ordered and received the statue within one week. GREAT SERVICE

I have been collecting Kitty Cantrell sculptures for probably about 10 years now. My local gallery went out of business awhile back and I looked online and found that AllSculptures.com is an authorized dealer of her work. That was 7 years ago and I have ordered 6 pieces since (I try to treat myself to a piece every year if I can!) I always get good service from them...timely communication and the sculptures I love. I received "A Mother's Calling" today-Absolutely Stunning!
-Sam, Clearwater, FL.

After placing an order, I received a confirmation and then proceeded to wait almost 2 weeks without any contact or a package. I tried to contact them through their "live chat" and apparently sent an email message instead. I get an email response staring they'll look into it & let me know. I respond that this order was placed for a party that is taking place at the end of the week. 2 days pass, they tell me the manufacturer shipped it but they don't have the tracking number... they're looking into it. I contact them again by the "live chat" (another email) and call them restating my need for this gift in the next 2 days. I get a UPS tracking email from what looks like the manufacturer with a delivery date 3 days AFTER I need the gift. And AFTER I had repeatedly stressed to allsculptures.com the date on which I needed the gift. I immediately wrote back expressing my displeasure. I have not received any response.

When I noticed that the shipping date was the current date, I became angry that my purchase had never been shipped at all. I wouldn't be so mad except that I made this purchase for my elderly grandmother to give my parents' at their 50th anniversary party. Thank you allsculptures.com for putting me in the position where the isn't even time now for me to find a replacement and I will have to explain to my grandmother why she doesn't have a gift to give.

Working with AllSculptures.com was an excellent experience. This years high school senior class wanted to gift a mascot statue. We contacted AllSculptures for advice and assistance. They recommended several options from custom made to in stock pieces. Given the budget we purchased an in stock item. It arrived safely and looks awesome. The mascot looks great in front of the school and our senior class could not be happier!

AllSculptures.com has been a great website to purchase from. I have been a sculpture collector for many years and now have purchased twelve pieces from them!-I highly recommend them-William R.