AltoVita Avis 196

My Airbnb condo was destroyed by a construction crew that made a reservation through Alto Vito. They smoked at the property despite the no-smoking policy. The condo was left in a state of disarray, with trash everywhere, including stained walls, black fingerprints, and scratches that required repainting. There were also gravel stones, sand, and dust all over the condo, which was a violation of the no-shoe policy. To make matters worse, they intentionally scratched the dining table with a metal object and didn’t follow any checkout instructions.

I had a horrible experience and had to deal with all these issues while visiting family for holidays overseas. They claimed to take care of the damages and asked for invoices, but I sent them the invoices, and they never got back to me. This was the most problematic experience I’ve had so far, and I strongly advise you to not let this company to book your place.

Marilyn really went the extra mile for an urgent booking where the dates changed multiple times.

Helpful staff, easy platform.

Impressive quick replies, courteous demeanor, and a supportive approach.

Rebecca has been swift in her responses and helped us finding the right accommodation within our budget.

Thank you Rebecca for being patient with me :)

She is very quick in responding to emails !!!

This is my first time working with AltoVita and I'm very pleased with their professionalism and responsiveness.

Bridget was very responsive and made this part of the process pleasurable!

Melissa usually coordinates her best to assist our mutual guest so happy to be working with her and the team.

Melanie Enneking provided excellent service throughout the entire time.

I was provided with information that suited my needs. It seems that when describing my situation everything was noted.

Akshay has been exceptionally proactive and supportive in understanding guest requirements. His attention to detail and timely assistance have ensured that requests are closely monitored and resolved before any escalation, reflecting his dedication and professionalism. His calm, solution-oriented approach has greatly enhanced the guest experience. We also value our collaboration with AltoVita, a leading provider of corporate accommodation solutions. Their innovative platform and global reach enable seamless housing experiences for relocating employees, and together with Akshay’s efforts, we continue to deliver outstanding service and support.

Excellent relocation support– professional, efficient, and always responsive. They made the process smooth and stress-free, and I would highly recommend their services.

My main point of contact was Mr. Akshay Yadav. I was extremely impressed with his exceptionally kind demeanor and collaboration on any and every aspect of my extended stay. His extremely speedy response sometimes even on weekends goes to show how above and beyond he went to ensure my transition went smoothly - which is so critical for folks like me who are transitioning into new countries/spaces and it helps having unfailingly helpful folks like Akshay who make it as seamless as possible

Friendly team and quick response rate on all guest-related issues.

The stay was very pleasant and comfortable. Hoping to stay with the Alto Vita group again soon!

Akshay helped turned around a modification request in record time, saving me a lot of anxiety and helping me on a very short notice. Great stuff, Altovita!

Great experience working with Akshay for a lead at Holiday Inn Express Yeshwantpur