Vernon at Ancaster Eltham handled the repair on our vehicle with professionalism and efficiency. It was a complicated job, but he kept us updated throughout, ensuring we knew what was happening. He ad... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The team at Ancaster MG Bromley made the whole process easy and straightforward. They were quick to respond to any questions I had, and their communication was clear throughout. It felt professional d... Voir plus
L'entreprise a répondu
I was really pleased with how smoothly everything went. Salman was very friendly and easy to talk to, making the process straightforward. He handled things promptly and kept everything professional y... Voir plus
L'entreprise a répondu
I wasn’t sure what to expect at first, but I felt really looked after during my visit to Ancaster Nissan Epsom. The atmosphere was good and made the process feel comfortable. Sarah was great, explaini... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de véhicules à moteur
- Concessionnaire Hyundai
- Concessionnaire Nissan
- Concessionnaire Renault
- Concessionnaire Skoda
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.
Coordonnées de contact
London, Royaume-Uni
- www.ancaster.co.uk
4,5
Excellent
858 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from start to finish very…
Great service from start to finish very welcoming and great handover and even said would contact me to make sure everything was ok?
29 avril 2026
Avis spontané
The handover process was smooth
The handover process was smooth, and everything went without hassle. The driver who managed the collection and return of my vehicle for its MOT was professional and polite, keeping me updated with calls and texts about timings. Being on oxygen can make things challenging, but he made the experience comfortable with his thoughtful approach.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Vicky, thank you for your fantastic review and five star rating. We are so pleased to hear that the handover process and your vehicle's MOT collection and return went smoothly. It is wonderful to know that our driver provided professional and thoughtful service, ensuring your comfort throughout. We truly appreciate your kind words and look forward to assisting you again in the future at Ancaster Hyundai Croydon.
Customer service absolutely tremendous
The customer service. Totally satisfied.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Otis, we are thrilled to hear you were totally satisfied with the customer service at Ancaster Nissan South Croydon. Thank you for your five star rating and kind feedback.
I purchased my second car from Ancaster…
I purchased my second car from Ancaster Nissan South Croydon recently and found the process smooth and well organised. Luis Gawler assisted me, just as he did three years ago with my first car. His friendly and professional approach made everything straightforward, and I appreciated his consistent support throughout. It was clear that he prioritises customer satisfaction, which left a positive impression. I am grateful for his help both now and previously, particularly in making the experience stress-free.
30 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Gezim, thank you for your glowing review and the five star rating. We are thrilled to hear that your experience at Ancaster Nissan South Croydon was smooth and well organised once again. It is fantastic to know that Luis friendly and professional approach has consistently made the car buying process stress free for you. Your kind words about his dedication to customer satisfaction mean a lot to us. We truly appreciate your continued trust and look forward to assisting you in the future.
The team at Ancaster MG Bromley made…
The team at Ancaster MG Bromley made the whole process easy and straightforward. They were quick to respond to any questions I had, and their communication was clear throughout. It felt professional dealing with them, which helped me feel confident in making the right choice for my needs. Every query was handled well, which I really appreciated. It's nice to feel comfortable during such an important decision.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Mina, we are thrilled to hear about your positive experience with the team at Ancaster MG Bromley. Thank you for highlighting their professionalism and clear communication. We truly appreciate your kind words and are glad we could assist you in making such an important decision. Best regards, Ancaster MG Bromley.
Collection experience
The team at Ancaster Nissan Slough were friendly and professional throughout. The collection process was smooth, and the handover was handled really well. All features of the vehicle were explained clearly before I left. Kieron ensured everything was in order, which I appreciated.
30 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi, thank you for your fantastic review and five star rating. We are delighted to hear that the team at Ancaster Nissan Slough provided a friendly and professional service and that the handover process met your expectations. It is wonderful to know Kieron ensured everything was in order and that the vehicle's features were explained clearly. We hope you enjoy your new car and look forward to welcoming you back in the future.
Challenging car repair
Vernon at Ancaster Eltham handled the repair on our vehicle with professionalism and efficiency. It was a complicated job, but he kept us updated throughout, ensuring we knew what was happening. He addressed all of our questions promptly and made the process smooth without any hassle. We were really pleased with how it was managed.
20 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Kate, we are delighted to hear about your positive experience at Ancaster Nissan Eltham. Vernon will be pleased to know his professionalism and efficiency in handling your vehicle repair made such an impression. Thank you for the wonderful review and the five star rating. We hope to assist you again in the future.
I was really pleased with how smoothly…
I was really pleased with how smoothly everything went. Salman was very friendly and easy to talk to, making the process straightforward. He handled things promptly and kept everything professional yet approachable throughout. The customer service felt polite and well-organised, which made things much easier for us. Thank you, Louise and Reggie.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Louise, it is wonderful to hear that your experience at Ancaster Nissan Eltham was so positive, Louise. Salman will be delighted to know his friendly and professional approach made the process straightforward for you. Thank you for taking the time to share your kind words and give us a five star rating. We hope to welcome you and Reggie back in the future.
I wasn’t sure what to expect at first
I wasn’t sure what to expect at first, but I felt really looked after during my visit to Ancaster Nissan Epsom. The atmosphere was good and made the process feel comfortable. Sarah was great, explaining everything clearly and helping us feel confident about the purchase. All in all, it felt like they valued us as customers.
30 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Millie, thank you, for your fantastic review and five star rating. We are delighted to hear that you felt looked after and comfortable during your visit to Ancaster Nissan Epsom. It is wonderful to know that Sarah provided clear explanations and helped you feel confident about your purchase. Your kind words mean a lot to us and we truly value you as a customer. We look forward to welcoming you back in the future.
The dealership provided a professional…
The dealership provided a professional service throughout the process. James was welcoming and kept us informed regularly, which was appreciated. The handover of the car was smooth, and everything was explained clearly to make sure I felt confident with the vehicle. They ensured I was happy with the purchase before completing anything, which showed care for my experience. It all went as expected without any issues. Nothing more to add really, but it left me feeling satisfied.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Adele, we are delighted to hear about your satisfaction with the service at Ancaster Nissan Eltham. James will be pleased to know his welcoming approach and regular updates made a positive impression. Thank you for your kind review and the five star rating. We hope you enjoy your new car and look forward to serving you again in the future.
I was initially unsure about the…
I was initially unsure about the financing options, but everything was explained clearly. The process was well organised and hassle-free, making it easy to make the right choice.
29 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Viktor, we are thrilled to hear that your experience at Ancaster Nissan Eltham was smooth and hassle free. It is great to know that the financing options were explained clearly, helping you make the right choice. Thank you for your five star rating and kind review.
Tracy was an amazing staff who helped…
Tracy was an amazing staff who helped my husband and I with the issues at hand. She was polite, professional and patient . She is indeed a wonderful addition to the team. She listened, advised and followed us through the process which was quite reassuring.
28 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Tyna, we are thrilled to hear about your positive experience at Ancaster Hyundai Chislehurst. Tracy will be delighted to know that her professionalism, patience and support made such a great impression on you and your husband. Thank you for taking the time to share your kind feedback and for the five star rating.
The dealership had a welcoming and…
The dealership had a welcoming and relaxed atmosphere, making it easy to feel comfortable during the visit. The showroom was nicely laid out and inviting. Everything about the process felt straightforward, from browsing the vehicles to sorting out paperwork. There were no surprises or complications, which made things smooth. The staff were approachable and seemed willing to assist without being pushy. It all felt very organised, with clear communication throughout. If you’re looking for somewhere that keeps things simple and stress-free, this place does a good job of that. Left feeling satisfied with how everything turned out.
27 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Paul, thank you for your wonderful review and five star rating. We are delighted to hear that you found Ancaster Nissan Heathrow welcoming and relaxed and that the process was smooth and straightforward. It is great to know our staff were approachable and helpful without being pushy. We truly appreciate your feedback and look forward to assisting you again in the future.
I felt listened too
I felt listened too, the staff are all friendly and happy to help.
24 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Laura, thank you for your review and five star rating. We are delighted to hear that you felt listened to and found our staff friendly and helpful. We strive to create a welcoming experience for all our customers and your feedback is greatly appreciated. Best regards, Ancaster MG Dartford.
Réponse de Ancaster Group
Hi Mary, thank you for the excellent review and rating. We are delighted to hear you found the service at Ancaster Nissan Penge reliable. Your feedback is greatly appreciated and we look forward to welcoming you again in the future.
You feel welcome and well taken care of…
You feel welcome and well taken care of — highly recommended
27 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Bilal, thank you for the positive review. We really appreciate your kind comments. Best regards, Ancaster Hyundai Croydon.
To the point and quick
I wasn’t sure how straightforward the process would be, but it turned out to be very easy. The staff were friendly and professional throughout, and everything was handled without any complications. The welcoming manner made the experience feel relaxed and simple.
24 avril 2026
Avis spontané
Réponse de Ancaster Group
Hi Gaurav, thank you for the five star review. It is great to hear how professional and friendly the staff were and we will be sure to feed this back to the team. We hope to see you again soon. Best regards, Ancaster Nissan Epsom.
Had a great experience with Anita she…
Had a great experience with Anita she was very patient and explained the whole journey, she also delivered my car to my home as a I had a flair up in my leg
26 mars 2026
Avis spontané
Réponse de Ancaster Group
Hi Carol, thank you for the positive review. We really appreciate your kind comments about Anita and will be sure to pass these on to her. It is great to hear she went above and beyond. We hope to see you again in the near future. Best regards, Ancaster Hyundai Croydon.
Incredible customer service and care
I had a fantastic experience at Ancaster Group - Hyundai Croydon.
A huge thank you to Anita Lorkins, who was absolutely amazing. She provided exceptional customer service and went above and beyond to help us choose the perfect mobility car for my disabled son.
I’m so happy with the outcome and truly grateful for her care and professionalism—highly recommend!
30 mars 2026
Avis spontané
Réponse de Ancaster Group
Hi, thank you for taking the time to leave us with such a positive review. We are very pleased to hear about the exceptional service provided by Anita to help your family find the perfect vehicle. We will be sure to share your kind words with her and hope to see you again in the near future. Best regards, Ancaster Hyundai Croydon.
MG ZS…
I came to the dealership to look at MG cars but didn't expect to walk out with one on the same day. Mustafa was very helpful with the whole process and gave us many options to think about before a decision was made. He was patient and friendly throughout. Thank you
28 mars 2026
Avis spontané
Réponse de Ancaster Group
Hi Jennifer, thank you for the wonderful review and five star rating. It is great to hear about the exceptional service you received from Mustafa and that he assisted in finding you a vehicle so quickly. We do hope to see you again in the near future. Best regards, Ancaster MG Dartford.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.