SeedTribe Avis 

248
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very predatory, won’t refund us as what constitutes “interest” is very vague. It’s also very expensive at £179 per month. Given how few resources startups have this price with without any guarantee... Voir plus

Noté 5 sur 5 étoiles

Genuinely the best investment team we have ever worked with. We've successfully raised 2 rounds recently, both in under 1 month timespans. Ideally you have to have a revenue/traction generatin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bait and switch - not until you've got all form fields filled out and are ready to submit does it mention you'll have to pay. At that point a lot of startups will fall into the sunk cost fallacy a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Closed £500k in 3 weeks. Far exceeded expectations. I honestly can't recommend AIN enough, especially the executive package. We connected with over a interested 100 investors within 2 weeks of th... Voir plus

À propos de l'entreprise

  1. Conseil en investissement

Écrit par l'entreprise

An online crowdfunding platform for impact startups.


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2,1

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TrustScore 2 sur 5

248 avis

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Noté 1 sur 5 étoiles

70% scammers on this site

70% scammers on this site. Other platforms have strict verification process. This site has none. Be very careful.

9 novembre 2023
Avis spontané
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Réponse de SeedTribe

We carry out a number of checks before approving investors' accounts, such as IP checks, profile checks, online checks, etc. We then have tools that monitor their online activity, message content, etc to detect suspicious behaviour or patterns. And we obviously use feedback from entrepreneurs to remove anyone who behaves unprofessionally or if anything suspicious comes to light.

We currently have over 36,000 investors whose accounts have been deactivated (most of them at the point of registration) and over 44,000 investors whose applications were rejected because they didn't include enough information in their profile, which clearly shows that we do have systems and processes in place to vet the investors.

However, with hundreds of new investors applying to join each week, unfortunately a few do slip through the net occasionally, so it’s important that you remain vigilant, carry out your own due diligence checks and report any suspicious behaviour to us, so we can look into it.

Noté 1 sur 5 étoiles

Purchased their product with a promise…

Purchased their product with a promise of a refund if we had no interest within a month.

After one month and receiving one message from [redacted], to which I responded and heard nothing back, I requested a refund. The response was I should cancel my subscription, and they would rewrite my pitch for me (which I have little idea if they actually did) and provide me a free month, after which I could be refunded.

I did so, had one other message from potentially another 'fake' investor (as I replied and got nothing back) and forgot about the service because I had no notifications come through. Once I recalled the £150 I had spent and received nothing for, I contacted the company to request my refund but was told that i was too late as I had to contact them "5 days prior to the expiry".

All in all, nothing productive came from using their service at all. I would highly recommend others to avoid it at all costs.

1 décembre 2023
Avis spontané
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Réponse de SeedTribe

Hi Dan,

It's obviously disappointing to hear your pitch didn't receive much interest, but I'm afraid fundraising is incredibly competitive at the moment due to obvious market conditions. Our platform works for some people, but obviously not for everyone (like most matching platforms across all industries).

We do issue refunds to all entrepreneurs who don't receive any interest, but there are just a few simple steps that entrepreneurs need to follow, which are clearly outlined in our refund policy at https://www.angelinvestmentnetwork.co.uk/refunds.

Our refund policy does clearly explain that you need to email us at least 5 days before the end of your second (free) listing to request a refund. We also reminded you of this when we re-listed your pitch, as my colleague sent you an email explaining "You can write to us 5-7 days prior to the expiry of your free listing period if it doesn't work for you. We'll then issue a full refund."

While we can understand your frustration at not receiving a refund, it's clearly not our fault that you "forgot about the service" and didn't contact us before the deadline.

Noté 1 sur 5 étoiles

We got a fake investor from here

We got a fake investor from here - a man from Zimbabwe currently residing in Brazil . Avoid him. He signed everything including the shareholders agreement but never transferred money, excuse after excuse. wasted 7 months on us.

3 novembre 2023
Noté 1 sur 5 étoiles

Don’t trust this companies promises

We signed up and renewed our subscription a few times believing as per their marketing, if we didn’t get any investor interest we can get a refund.

We can tell you now this is a lie. After 3 months and then a further 90 following a rewrite, we were advised that we don’t qualify for a refund despite no interest in our pitch.

So if you are nervous about using this Company in case you get no interest and waste your money, then I will confirm now, that’s exactly what will happen.

I honestly thought the marketing was too good to be true and now I find out it really is.

30 octobre 2023
Avis spontané
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Réponse de SeedTribe

Hi Lee,

If entrepreneurs don’t get any genuine interest during their first listing, we help to re-write their pitch and then list it for another 30 days free of charge. If they still don't get any interest, we issue a full refund.

To qualify, there are just a few simple steps that entrepreneurs need to follow, which are clearly outlined in our refund policy at https://www.angelinvestmentnetwork.co.uk/refunds:
- To request a free renewal, you need to email us at least 5 days before the end of your first listing.
- To request a refund, you need to email us at least 5 days before the end of your second (free) listing.
- If you miss the deadline to request a free re-listing, you will no longer be eligible for a refund.
- Renewal payments are non-refundable.

So if you let your subscription run for several months before requesting a refund, I'm afraid you would have indeed missed the deadline.

Noté 1 sur 5 étoiles

The refund policy is completely untrue.

The refund policy is completely untrue.
Don't use them!

I did not receive one contact and they do not respond to the refund request. - They also have a very small number of small investors who are most likely fishing for ideas.

Honestly. I hope I saved you the expense.

4 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

No Support, No Investors.

No way to contact any kind of support team. Tried the online "support form" after no response for a month, tried linkedin and even instagram with still no response.

Two of my best leads lost because the website was, and still is, having server errors and won't send my pitch deck through the chat function.

Additionally, most of the contact I have had from investors has been firms that solicit services to "improve your pitch" for a fee, before presenting to potential investors.

I would not recommend using this website if you are looking for investment in your business.

29 août 2023
Noté 1 sur 5 étoiles

Finger Weg - Betrug

1. Sind es nur Unseriöse Investoren ´mit absolut unseriösen Angeboten
2. Wird beim dem Abo betrogen. Man bekommt eine Email, dass dieses beendet wurde und später wird es trotzdem abgerechnet, mit der Begründung, diese Email hätte sich auf ein anderes Abo bezogen, was es aber gar nicht auf der Homepage gibt.

13 avril 2023
Avis spontané
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Réponse de SeedTribe

Hi, you submitted 2 pitches with us (1 in German and 1 in English), and we agreed to upgrade your English pitch free of charge. The email you're referring to was related to your English pitch that we upgraded for free, as that pitch wasn't on a subscription. However, your German pitch (the one you paid for) was on a recurring subscription, as explained clearly in our T&Cs, on our rates page, on the payment page and in the payment confirmation email (which also contained a link to the page where you could cancel your subscription).

Noté 3 sur 5 étoiles

Refund policy is honoured

For any founder that would give a shot to AIN platform, I will suggest to read carefully the refund policy guidelines.
However, they make a point to honour the policy as long as the guidelines are followed.

Personally, I engaged a good amount of time building up the Pitch online for no genuine interest from investors even though our Pitch was featured (pro package).

Nonetheless, you may have more chances than we had and if you respect the refund policy guidelines, it is worth a try as it won't cost your business any money (only potential time).

2 février 2023
Avis spontané
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Réponse de SeedTribe

Hi Kevin, many thanks for your review and letting others know that we always honour our refund guarantee if entrepreneurs follow the simple steps in our refund policy.

Noté 1 sur 5 étoiles

Not really helpful and dodgy!

Not really helpful. A money spinner for the owners. The cancellation policy is dodgy and deliberate. I think short-sighted too. That did it for me. They have their ‘standard spiel’ on how they have mentioned their cancellation clause in their T&Cs. Anyway, I won’t recommend.

The cancellation policy is quite punitive. Especially at a time when founders are busy looking around to get investments, the last thing on their agenda is to track when a renewal or repayments period will end.

I don’t think there is a non-auto renewal option on their platform so every user has to commit to ongoing deductions and hence keep tracking when the the next renewal date will kick in. They already have your bank details, so they automatically deduct the fee.

I’m not the only one complaining about this. A good number of their poor rating on trust pilot is due to this issue. I guess they probably don’t care as much for customer satisfaction, loyalty or repeat business. The moment, I saw the fees were deducted automatically, I cancelled my subscription right away. They get to have a paid customer slot that will not be used for the next 1 month but I’d rather take that chance than be automatically charged again, especially if I think I might not need the service subsequent months.

30 novembre 2022
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Réponse de SeedTribe

Hi Sola, I'm not sure why you think the cancellation policy is dodgy.

1) It clearly explains that renewal payments are non-refundable (which is very common for businesses that use a subscription model).

2) If you don't want your subscription to renew for another month, you can cancel it at any time through the "Subscriptions & Billing" page in your account. Your subscription then won't renew, but your pitch will remain live for the remainder of the subscription period you have already paid for.

This is all very clearly explained in our Refund and Cancellation Policy.

Noté 3 sur 5 étoiles

Helpful team, good platform, no investment but honoured refund

The team at AIN were helpful from the outset in communications prior to signing up, despite a few sign-up teething issues which were resolved. The online platform itself is good, lots of useful features and has helpful tips and explanations to help you whilst completing your profile. There are also a variety of upsells and packages, so you have (paid) opportunities to try different ways of getting noticed by investors. Sadly, whether it's our pitch/company, the economic wider economic situation in late 2022 or a lack of active investors on the platform, we got very little interest beyond brief looks at our documentation.. The team helped us relook at our profile and tried a few other tips and tricks, but there was no improvement in interest levels. We requested a refund which was managed well and honoured promptly. I see value in AIN from previous experiences with the platform as an angel investor, and whilst it didn't work for us this time as founder/start-up, that isn't to say it wouldn't work for you and your company. At the very least, it's worth a try and from my experience, the AIN team will be supportive.

20 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Customer service is a joke - Avoid!

Was contacted by a fraudulent scammer. Messaged via their internal messaging platform to cancel my subscription and was completely ignored. Truly awful company.

24 octobre 2022
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Réponse de SeedTribe

Hi, I've checked our system and we haven't received any emails from you. If you contact our team at hello@angelinvestmentnetwork.co.uk, they'll be able to look into this for you. You can cancel your subscription at any time https://www.angelinvestmentnetwork.co.uk/payment-history/.

Noté 5 sur 5 étoiles

Angel Investment Network was true to their word

Angel Investment Network was true to its word. We attempted to connect with funding on their site, but after not getting the traction we were hoping for, they refunded our money.

6 décembre 2022
Avis spontané
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Réponse de SeedTribe

Many thanks Neil! It's very useful for others to know that we always issue refunds when people follow the simple steps in our refund policy.

Noté 1 sur 5 étoiles

AVOID THIS SITE

In my experience, the only "angels" on this site are people trying to sell something to investors. Don't be fooled by the number of profiles, most seem to be inactive.

As you can see by the other reviews here, they don't like giving refunds unless you meet their exact requirements.

This has really left a bad taste in my mouth. I feel like I've been scammed.

2 décembre 2022
Avis spontané
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Réponse de SeedTribe

Hi Andy,

The steps in our refund policy are pretty straight-forward:
1) Send us an email at least 5 days before the end of your first listing to request a free renewal
2) Send us an email at least 5 days before the end of your second (free) listing to request a refund

If entrepreneurs follow these simple instructions, they'll be eligible for a refund without any issues, as you'll see from this review: https://uk.trustpilot.com/users/6390ae60e043c20013a58f33.

Noté 4 sur 5 étoiles

Good website

Good website, with a huge pool of investors. Unfortunately our pitch was unsuccessful. The email correspondence was friendly and helpful when my first round was unsuccessful and they offered a free extension and extra nudges. After this, they did refund the price as per their policy, without question. Maybe you'll have more luck than us!

12 octobre 2022
Avis spontané
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Réponse de SeedTribe

Hi Harry, many thanks for taking time to leave a review and letting others know that we do indeed honour our refund policy when people follow the correct steps. It's a shame we couldn't generate any interest for you this time round, but hopefully you'll have better luck in the future...

Noté 5 sur 5 étoiles

Incredible Experience with AIN

I can't recommend AIN enough! We raised 6 figures through them and they were by far the transformative factor for our fundraise. I'm not sure what we would have done without them. Highly Highly recommend them!

1 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Misleading and Untrustworthy - Avoid at All Costs

DO NOT EVER SHARE PAYMENT DETAILS WITH THIS COMPANY!

We created a pitch and chose the 'Global Pro' option for £249 per month. (Pro is £149 per month). This apparently shows the pitch to the whole Global Audience. We then added the £199 Featured Exposure which gets you '3 times more contacts'.

They promise a refund 'if you get no genuine interest'. There was no interest. 7 days before the end of the campaign, we contacted them asking them for the refund. They were very friendly and promptly replied offering to extend the campaign another month and they would personally update the pitch to make it more attractive. They also added 25 nudges to so we could message investors. We used the nudges and waited another 3-4 weeks. Nothing.

I emailed them as agreed 7 days before the second campaign ended. No reply. I emailed them 5 days before the campaign ended. No reply. Today I get an email from them! Great I must be getting my refund. WRONG. They have charged me another £249. I email them. No reply.

I genuinely question the ethics of how this business operates based on my experience.

11 octobre 2022
Avis spontané
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Réponse de SeedTribe

I can only apologise for the mix-up, which was caused because the member of staff you were dealing with was out of the office last week. All your payments have now been refunded in full.

Noté 1 sur 5 étoiles

Scam, don't waste your money or time

I signed up for their second highest package, and to be exact, priced at $766 here it is
Global Pro, Featured Exposure, Immediate Release, Proof Read / Review. This package included "Proof Read" and they charge for it twice on the same day and then they offer to compensate it with something called the Nudge Pack 3 priced at $199.00, which I never used because there is no one real to nudge.

Out of the 300,000 investors that they claim to have in their network, one reaches out to sell my IT services and another one reaches out and instructs me to join a meeting about some BS subject related to nothing close to my business. Luckily I disabled my monthly subscription of $399 from renewing 10 days in, and when my subscription approached expiring, they try to lure me back in by telling me that 3 investors are now suddenly interested and if I want to connect with them, then I will have to renew my subscription.

Please read the reviews before you sign up, I did not

3 août 2022
Avis spontané
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Réponse de SeedTribe

Hi Majdi, In line with our refund policy, I'll happily renew your pitch for another listing free of charge. Could you please send us your latest documents to admin@canadainvestmentnetwork.ca, so we can try and make some improvements to your pitch before we renew it and resend it to the investors (e.g. executive summary, investor deck, business plan, etc).

Noté 1 sur 5 étoiles

It’s scam, dirty lie

It’s a scam. I PAID on November 02, 2021, for £2,499. It’s a lie. Some investors are probably a bot and automatically generated emails, and some are their own team; some are people who are desperate for jobs and looking for advice from other people to make money!

I purchased the most expensive package and what I got was only fake investors who come in many ways asking for some money in advance. They play with my feeling.
Here is your reply answer, because there was no option to reply. I never understand why you said we divert the clients in to our website. We are not suppose to introduce our website? do you think people came to my website and invest there and I make this up?!!!Do you think that if I have the result, I will post this review? Do you think this all one star rating on your idea and platform get the investment or they are making this up?!!

30 novembre 2021
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Réponse de SeedTribe

Hi Roozbeh,

I've checked your account and we connected you with 75 investors, which is a great result. With that level of interest, we would have expected you to close a pretty significant amount of funding. If you didn't manage to close any investors, I suspect there may be an issue in your negotiation process.

In an email to us, you said that (without your knowledge) your PA was directing investors to a website with old information that hadn't been updated. This is a big potential problem, as investors would obviously be concerned if there were discrepancies between the outdated info on that site and the info on your pitch page on our site.

I'd advise you to make sure that all your investor documents are up to date and that all your team members are on the same page to ensure that you make a great first impression on potential investors and that they are being shown the correct info for your fundraise.

Noté 5 sur 5 étoiles

Very worth it!

Even though this platform didn't work for my company, the Angel Network team was very helpful, quick with their service and kept their promises! It is definitely worth it!

15 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Grateful

Through the site I made contact with several interested investors and was able to acquire a suitable partner for our project.

Forever grateful to Angel Investment Network.

14 septembre 2022
Avis spontané

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