Angusreidforum Avis 

Average survey payment is far less than minimum wage. Unable to cash out for months due to “platform upgrades” that were originally only supposed to take a few days. Last, the questions in the surveys can be pretty biased. Overall, a poor company for survey participants and for the people who rely on their data.

After 2 years of giving this a fair chance, Angus Reid Forum aka Angus Reid Group Inc, Angus Reid Group USA Inc, and its subsidiaries and affiliates (USA & Canada) are a scam where people are underpaid at the level of unfair/slave labour. On average you may get 50cents for 30 mins of your time.

We reported ongoing issues to Angus Reid Forum, Angus Reid Institute, Service Canada, Labour Board of Canada and even their technologies provider Alida Inc (formerly Vision Critical Communications), that over 22 reports of unpaid study consultations were never resolved or attended to, just in the last several months. The 23rd report was one of FRAUD on a $150 payment Visa card provided by Virtual Incentives USA aka Virtual Reward Center, where $ was stolen from the account without any accountability or way to track what happened, or how to have VI/VRC or Angus Reid restore the funds. It took 4 months to receive the card in the mail after it was mailed out, and took 1 more month to reissue the card when VI/VRC cancelled the card for no reason before arrival. That’s 5 months to get a payment on a study contract just to have it be stolen via fraud. VRC/VI did absolutely nothing about the fraud reports. Fake phone numbers with robotic answering machine loops, and auto-robotic responses from email “support” that doesn't read anything you put in writing and refuses to callback or fax (to eliminate post-mail dysfunction and inaccessibility).

VI/VRC claims to “require” a “token” in order to investigate fraud reports, which is technically impossible* to generate when these direct VRC accounts don’t exist because Angus Reid Forum is their direct customer, Angus Reid Forum automatically registers the payment cards without VRC accounts, and the cards are activated via telephone to an automated VRC activation line.

While the company publishes a phone number for customer service, it only goes to a looped recording. There is no option to speak to a person.

When contacting the company via email, the responses are almost always automated, generated apparently by AI. All emails go to support at angusreidforum.com for USA and Can.

We should get a Class Action Lawsuit going.

Virtual Reward Center is authorized by : Sutton Bank, Attn: Legal Department, 1 South Main Street, Attica, OH, USA 44807

Angus Reid Group Inc.
Company registration no 10637424 and A0105357
Business No. 765334917
1208 WEST PENDER STREET, 3RD FLOOR
VANCOUVER, BC, CA
V6E 2S8
Previous Names: Angus Reid Forum Inc.

Angus Reid Group, Inc.
Company registration No. 2442286
28 LIBERTY ST.
NEW YORK, NY, USA
10005

Angus Reid Group USA Inc.
Company registration No. 7604023
Sussex, DE, USA
Attn: HARVARD BUSINESS SERVICES, INC, 16192 COASTAL HWY, LEWES, DE, USA 19958

On both the USA and CAN "Terms of Service" pages, it states: Governing Law
All matters relating to the Services, and these Terms of Use and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without giving effect to its conflict of laws principles or rules. You agree to the courts of British Columbia (or the federal courts of Canada, as applicable) located in Vancouver having exclusive jurisdiction over you in respect of all actions arising out of these Terms of Use and your use of the Services.