Anime Town Creations Avis 

77
•
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Received my order and not only was I missing an item but the custom decals I ordered were absolutely appalling quality. They were dull and pixelated despite having submitted vibrant high quality image... Voir plus

Noté 1 sur 5 étoiles

Have waited two months so far for an order, with no tracking to speak of. No communication either, outside of being told "to wait another two weeks" before contacting them (this was after waiting a mo... Voir plus

Noté 3 sur 5 étoiles

The product was good but the shipping time is longer than what they advertise (even if you pay the higher amount). They also say it takes between 1-3 business days for production and processing bu... Voir plus

Noté 1 sur 5 étoiles

Total scam, ordered on June 4th and still haven’t received my order. Customer service hasn’t responded to me a single time after I tried emailing 4-5 times. I even started trying to comment on their p... Voir plus

À propos de l'entreprise

  1. Club de dessins animés
  2. aussi dans
  3. Magasin de jeux

Écrit par l'entreprise

Our mission at AnimeTownCreations is to bring the vibrant and captivating world of anime to life through our premium skins & gaming accessories. We aim to provide anime enthusiasts and fans with high-quality, visually stunning skins that allow them to express their love for their favorite characters and series. We are committed to delivering exceptional craftsmanship and attention to detail in every skin we create, ensuring that our products not only showcase the iconic designs from popular anime but also offer durability and easy application. By offering a diverse range of anime skins and accessories, we strive to cater to the varied tastes and preferences of our customers, embracing the vast spectrum of anime genres, art styles, and characters. We seek to foster a sense of belonging and connection among anime fans & nostalgic 90s kids by providing them with a means to personalize and customize their devices & setups with beloved characters, fostering a sense of joy and excitement in their everyday lives. Through our dedication to quality, innovation, and customer satisfaction, we aim to become a trusted and go-to brand for anime-inspired merch, making AnimeTownCreations a gateway to a world filled with imagination, creativity, and the captivating allure of anime.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(77)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 1 sur 5 étoiles

Been 2 months since I ordered

Been 2 months since I ordered, haven’t gotten the package, tracking doesn’t show anything, and their customer support won’t respond anywhere. Scam. I’ll be disputing this charge through my bank

17 août 2023
Noté 5 sur 5 étoiles

Very cute skin - definitely would purchase again

Daniel from Anime Town is an absolute gem he helped me promptly fix my delivery address on the order. The variety of anime designs available is astonishing, ranging from classic animes to latest season designs. High quality and great attention to detail! Will buy again!

12 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Does not provide tracking

Does not provide tracking. Does not respond to emails or social media messages. All means to find tracking lead back to invoice.
I purchased a switch skin and $10 expedite fee and have no gotten item at max. expected wait time (today).

19 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Ridiculous

Update August 28: Item finally received after almost 5 months. Still never received a reply so whether it arrived or not the store could not care less. Will go to AliExpress next time.

Bought items in April. Its now June I haven't received anything. I do see some people saying their stuff arrived months later but the site claims 10-25 business days. Had I known that was false, I would have just bought from China.

Whats worse, they never respond to messages.

3 juin 2023
Noté 1 sur 5 étoiles

Ordered an item in September and still…

Ordered an item in September and still haven't received it. I tried to despute the charge and they messaged me trying to fix the issue. Weeks pass and still no order and no response from them when I email them. Took my money and ran. This seems like a scam.

20 septembre 2022
Noté 1 sur 5 étoiles

Poor print quality of their credit card…

Poor print quality of their credit card skins. They look great on the pictures on their website but once you have them in your hands, big thumbs down.

Terrible customer support. Tried to contact them multiple times to talk about the poor product quality. didn't respond via mail/instagram.

8 décembre 2022
Noté 1 sur 5 étoiles

Crappy product, crappy customer service

I spent almost 50$ for a steam deck skin just to have it not fit properly. The print is beautiful and exactly as pictured on the website, however the application of it is horrid. For starters it doesn't come with ANY instructions whatsoever, had to Google how to apply a steam deck skin. They try to say the instructions are on their instagram, but nope. Nowhere in sight. And it also doesn't come with any alcohol wipes or a microfiber cloth like it should. I noticed it says we have to pay for shipping it back if we want a refund on their website which would be about 15$ (or more) for me since I'm in the US, so I'm just going to deal with the crappy product. I also paid for 8-15 day shipping and it definitely took more than 15 business days to get to me. Literally nowhere did it specify if that time frame was for only Australian buyers or not, so that was dumb too. I do not recommend their products and I'll personally never be shopping there again. Oh yeah, they also never replied to the 2 (3 if including the one from today) emails I sent them either. One was before I even received my product so they had ample time to reply. I sent them one today about a refund but once I read that the customer pays for the return shipping I decided it's not worth it.

12 mars 2023
Noté 5 sur 5 étoiles

Very satisfied

Honestly I was skeptical because of the other reviews but I'm was very haply with my order. I ordered a switch skin and paid extra for shipping so it'll come quicker and it came when expected. I got notifications and consistent updated on where my package was. Overall I'm satisfied and would purchase again.

21 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Broken item…Poor Customer Service

I bought a pop socket which took several weeks to arrive. When it arrived, the pop socket was cracked in half. I reached out to the company several times and have been ghosted. They will not respond or make it right. Very dissatisfied.

15 septembre 2022
Noté 2 sur 5 étoiles

UPDATE - I purchased an order and never received…

UPDATE- it is January 3rd and I have received the items i purchased in November for a Christmas present. It is such a shame that the customer service is so poor. If there was more communication, and I mean literally any communication at all from them I would have waited on my previous review. The items came finally and i have yet to try them on my cards and switch but just wanted to update future customers that i did in fact receive my items. I added a Star due to a few little extras i received that weren’t purchased and I’m giving the benefit of the doubt that they were included prior to my bad review. I will update once more on how the items fit but so far they look pretty good quality.

Old - I purchased an order and never received it passed the 10-22 day expected delivery. It has been quite some time passed that expectation. I sent multiple emails to customer service which were never answered. I commented on a recent IG post of theirs in which my comment was immediately deleted. DONT BUY from here. It is a scam. You can find anything on here on Amazon. I just wanted to try and support a cool brand.

23 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Animetowncreations is a scamming site

Animetowncreations is a scamming site. I made an online order for some Nintendo switch skins for my nephew for his birthday and nothing was ever sent. The phone number on their website is a Chinese man who does not speak English and stated that his number has been stolen. I had to use google translate to talk to him. I have sent numerous emails with no response. And reported the company to fair trading. I did find an abn for this business which is less than 9 months old and I warn others do not buy from this website because they will take your money and you won’t get anything for it. Biggest waste of my time and money.

9 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Do not waste your time or money

Made an order on the 10/11/22 in hopes to get items before Christmas Day (25/12)
Reached out to them on the 1st, as I paid $6.99 for express shipping (1-3) business days states their website.

Sent them emails and messages on socials
They finally replied saying they would resend as ‘good will gesture’ and then never confirmed tracking etc

I reached out again after a few days requesting this information. They just sent me on a run around, eventually I cracked it and kept asking for PROOF they had sent it either time.

Also so weird it’s in USD currency but they’re located in Sydney.

After threatening fair trade & still no confirmation of it ever being sent.

They finally sent tracking information on the 12/12 - which confirmed the fact they had NEVER shipped any items or the good will gesture before hand as all of a sudden had an email confirmation

Not entirely sure this will even come, and the stuff around is so not worth it.

30 novembre 2022
Noté 3 sur 5 étoiles

i received most of my items poor customer service

i received most of my items but did not get all my items and some of the skins did not fit the cards with numbers on the front did not fit correctly even thought it was cut for that purpose, also when contacting customer support there was no response.
my advice only order if you willing to chance something coming from the reviews read or from my experience if you dont mind wasting a bit of money

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Sorry I should just waited

I received my order and made big mistake by calling them scammers because someone else’s opinion so I want to apologize and love the product I received, THANK YOU.

24 mai 2022
Avis spontané

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