This is not my first review of Aphrodite Rentals, we have previously used their services to book our villas/apartments. The service is exceptional. There is nothing to fault and communication and cus... Voir plus
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Fantastic apartment and pool Service was excellent from start to finish . Our 5th visit to Aphrodite Hills and the best yet.
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We have booked through Aphrodite Rentals 3 times now & we can’t wait to book again. They’re very accommodating & helpful with any enquiries prior to your stay. Their properties are immaculate & spacio... Voir plus
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This is our second year in a row booking with AphroditeRentals.com and another really great holiday. We had 10 days in the villa, the highlight for us was the 25 meter pool, we really... Voir plus
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À propos de l'entreprise
- Location de vacances
- Service d'hébergement de vacances
- Maison de vacances
- Logement meublé
- Agence de location de maisons de vacances
Écrit par l'entreprise
The independent holiday rental option based exclusively on Aphrodite Hills Resort, Cyprus, since 2003. Our passion lies in providing the very highest quality accommodation and exceptional service to our guests. Find our full list of beautiful holiday villas and apartments on our website: www.aphroditerentals.com
Coordonnées de contact
5 Agapinoros Avenue, Amathus Block P, Apt. 12, Aphrodite Hills, 8509, Paphos, Chypre
- +35726956077
- Hannah.mclellan@aphroditerentals.com
- www.aphroditerentals.com
5,0
Excellent
354 avis
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Can I come back now please?!
We have been back nearly 2 weeks now & still reminiscing about our fabulous holiday.
The whole booking process with aphrodite rentals was very easy & their customer service throughout our stay was incredible.
The Villa was perfect for our family, very clean & had everything we needed & a short walk to the lovely restaurants. Information booklets provided were very helpful as was our welcome package.
We can’t wait to visit again & wouldn’t hesitate in using & recommending aphrodite rentals again.
21 août 2023
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Réponse de aphroditerentals.com
You're welcome back anytime Jayne! :)
Thank you very much for taking the time to leave us a review, we really appreciate it and are thrilled that you had a great holiday, and enjoyed your experience with our service. We hope to see you in sunny Aphrodite Hills again soon!
Excellent
I cannot praise Aphrodite Rentals enough for the exceptional level of service they provide and I would recommend anyone visiting Aphrodite Hills to use them. The communication from the team throughout the whole process from booking to checking out was excellent and the Villa itself (Villa Lania) was spectacular. We were completely relaxed the whole time and are already planning our next stay with Aphrodite Rentals. Thanks again to whole team!
6 septembre 2023
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Réponse de aphroditerentals.com
Hi Thomas - thank you for your lovely review, we really appreciate you taking the time to leave a review and we love to hear that you had a great experience, and holiday! We hope you enjoyed those sunset views from the pool, and we hope to see you again soon! Best wishes from all of the team here!
Aphrodite rentals were brilliant from…
Aphrodite rentals were brilliant from start to finish. I stayed at the Apartment APB01 Medusa for a week in August, not only was the apartment modern and clean it was the perfect location to.
The service I received was great, I was met on arrival at the resort and I had Katie on whatsapp throughout my stay in case I had any questions.
I would highly recommend booking a holiday rental via aphroditerentals to anyone!
29 août 2023
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Réponse de aphroditerentals.com
Hi Laura, thank you very much for taking the time to write a review of your recent stay, we really appreciate it :) We are pleased that you enjoyed the apartment, location and our services - we're always happy to help, and hope to welcome you back again soon! Best wishes from all of the team.
It was such a wonderful experience with…
It was such a wonderful experience with my family in the waterpark. My kids had a wonderful time there and will defo visit again when we come back to Cyprus again.
4 septembre 2023
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As usual a fantastic holiday with…
As usual a fantastic holiday with aphroditerentals!
We can not thank you enough yet again for the dedication you always show when we have booked a holiday with you.
The Villa we chose was as always very clean and well maintained. As well as the Aphrodite team always being there when and if needed!
Amazing holiday as usual.
Thank you
21 août 2023
Avis spontané
Réponse de aphroditerentals.com
Thank you so much for taking the time to write a review Lizzie, we really appreciate it and are very happy to hear that you had an amazing holiday - that's what is most important to us! It is our pleasure to have welcomed you back to Aphrodite Hills, and we hope to see you all again soon! Best wishes from all of the team at Aphroditerentals :)
5 Stars ALL the way!
These guys are absolutely spot on. From the initial booking with Tracy and Hannah to arriving and being greeted by the lovely smiling Katie it was just so slick. First time at Aphrodite Hills and first time with Aphroditerentals and it won’t be our last. Absolutely one of the best holidays we have had. The resort has so much to offer for kids and Paphos being only a short drive away it’s just ideal. The lovely local villages close by kept us entertained with Greek dancing and the food is awesome. Working in the event and hospitality industry myself I take my hat off to Aphroditerentals they know how to look after their guests. My friend Lewis stayed there last year with his family and recommended this place and it did not disappoint, we will be back!!
16 août 2023
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Réponse de aphroditerentals.com
Thank you so much for taking the time to leave a review of your stay, it was our absolute pleasure to host you and we are so pleased to hear you had a wonderful holiday, and really got the chance to make the most of the Resort and local facilities - we love the nearby villages and are happy to hear that you did too. Thank you for being wonderful guests, we look forward to welcoming you back soon! Best wishes from all of the team at Aphroditerentals.com x
Excellent service
We have just returned from a lovely two week holiday In Aphrodite hills. Aphrodite rentals have an excellent service from meeting us upon arrival at the resort entrance and showing us around the villa to always being at the end of the phone with a very quick response to any questions.
5 août 2023
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Réponse de aphroditerentals.com
Hi Lauren! Thank you for your kind review, we really appreciate you taking the time to leave one. We're pleased that you were happy with our service and happier that you had a lovely holiday! We hope to welcome you back to sunny Aphrodite Hills again soon!
Didn’t want to leave
Beautiful, light, bright apartment with gorgeous views to the sea and a wonderful breeze at all times. Everything was immaculate. Kitchen had all I needed. Thank you to Katie, Tracey and team for the wonderful welcome basket which I enjoyed thoroughly. Didn’t want to leave! Will certainly be back! Thanks for everything xx
17 août 2023
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Réponse de aphroditerentals.com
Hi Ami, thank you so much for leaving a review of your stay with us. We are pleased that you enjoyed Apartment CC12 - we love the sea views there too! It was our pleasure to meet you, and to have you stay; thank you for being a wonderful guest. We hope to welcome you back again soon x
Perfect villas and location
It's the 4th time I have stayed with Aphrodite Rentals and I intend to return in the future. Mark and team always go the extra mile to ensure our stay is effortless, which is a great help when you have young children. The meet and greet service is a great help when you arrive. The villas are always immaculate and the team are always a phone call or text away if you need any help. The resort has plenty to do within walking distance and is perfectly situated for the airport and days out around Cyprus.
29 juillet 2023
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Réponse de aphroditerentals.com
Hi Grant, thank you for booking with us again this year, it's always our pleasure to welcome you back to sunny Aphrodite Hills! Thank you for taking the time to write a review of your stay, it means a lot to us and we love to hear that you enjoy the service that we take a lot of pride in providing to our guests. We look forward to your next visit and in the meantime send our best wishes from all of the team here at Aphroditerentals.
The villa was beautiful and the…
The villa was beautiful and the location was great too.
What let the villa down was the lack of cleanliness.
The toilet rims, floors and cups were dirty and thick dust under the beds.
There was also a sewage smell coming from one of the bathrooms on the main level which made it unusable.
The outside soft furnishings were stained and worn.
The pool was cleaned twice while we were there. It would have benefited from a more thorough clean though especially around the water line. The previous guests inflatables were still in the pool when we checked in.
There were lots of cockroaches inside the villa and also had numerous ants in the basement bed.
Also building work was on and off through our stay and we were woken up by gardeners early morning.
We also didn’t get any meet and greet etc instructions until after we had landed in Cyprus.
We would stay at the resort again as it is beautiful but wouldn’t rent a villa from this company again.
3 août 2023
Avis spontané
Réponse de aphroditerentals.com
Thank you very much for taking the time to write a review of your stay; our guest feedback is very valuable to us. We do, however, feel like the review rating given does not fairly reflect the service standards that we pride ourselves on, and that the rating was given without opportunity to have remedied any dissatisfaction experienced whilst you were here, which is what our onsite Guest Relations team are here for, and excel at. We are on-site to make sure that our guests’ stays are as stress-free and as enjoyable as possible.
With that in mind we would like to take the opportunity to answer some of the points that have been outlined.
With regards to the cleaning standards, our housekeeping team have regular feedback about very high standards, so we are disappointed to hear that your experience was not to what should be expected, or to these very high standards, and apologise for any inconvenience or disappointment that this caused. Our Guest Relations Manager offered to send the housekeeping team back to the villa but this was declined; nevertheless we share your disappointment that this was not perfect. As a hot country, Cyprus does get cockroaches and ants, had these been reported to us then we would have acted immediately; we are very well versed in responding to these.
The pool cleaners attend twice per week which is optimum practice to keep the pool cleanliness and chemical levels at the perfect condition in summer months; during peak season with a lot of use the rims can retain a little staining from guest use of sunscreen (despite clear instructions that showering is important before entering a pool), however these are not dirty or harmful, but simply not as aesthetically pleasing. These are always remedied every season (otherwise the pools would be extremely dirty all the time). We do like to leave inflatables for guest use (we even have requests for such) as they are a considered a fun pass-along, however we would have been happy to remove these for you if you had requested.
Having checked through our correspondence we can see record that the meet & greet instructions were sent (as part of our pre-arrival welcome information letter, with information about our service, Resort facilities, and the surrounding area) four days prior to your arrival, and direct instructions were also sent on the day too. Normally we always send these direct instructions further in advance, but unfortunately we made an error in picking up receipt of your arrival information, this is very rare but unfortunately sometimes human errors can occur. We acted quickly on the day to make sure that we sent the direct instructions, including the call we had with you in the morning, and a Whatsapp so that you would also have them when you landed, but safe in the knowledge that they had already been sent four days prior and that we would likely have been contacted if you hadn’t picked these up.
We have not had reports of building work noise by guests prior to or following your departure in the same villa, but are very sorry to hear that you experienced some disturbance during your stay. We are always very diligent at monitoring any possible works in nearby properties, even moving or upgrading guests in advance if there are any that are deemed possible disturbance. Our Guest Relations team attended twice during your stay, both times no works were taking place, and there was nobody in your party at the property to speak to; our Guest Relations Manager then tried to follow up and arrange to return to investigate further but this was not responded to. We do feel we made our best efforts to support the report of noise.
As a holiday rental company that takes pride in providing the highest of customer service standards we are disappointed that we were not able to meet your holiday expectations, and like any negative feedback should be taken we shall make sure to use this as constructive feedback for the team and ensure that it is addressed as a team.
Beautiful location, fantastic apartment
Beautiful location, fantastic apartment, brilliantly kept apartment really made our holiday. The communication and customer service was fantastic, the use of the departure lounge as we had a late flight was a great touch and allowed us to use the pool and showers. I would highly recommend the location and company. We have rebooked for next year already.
16 août 2023
Avis spontané
Réponse de aphroditerentals.com
Hi James! Thank you very much for taking the time to leave a review of your stay, we really appreciate it and are really happy that you had a great holiday and enjoyed the apartment. It was our pleasure to welcome you to Aphrodite Hills, to host you at the Departure Lounge and we look forward to seeing you all again next year! Best wishes from all of the team at Aphroditerentals
Highly recommended
Our 7th time at AH with Aphrodite Rentals. Always really well looked after from initial enquiry, booking holiday, arrival and departure . There was am issue with the air conditioning in one of the rooms which the team sorted for us on the same day. We booked into the departure lounge for our last day as had an evening flight. This made an easy day for us and had use of the swimming pool, sun beds, pool towels and shower facilities afterwards. It's the best way to book a holiday using AR as so well looked After always. Highly recommended. Thank you for another great holiday.
Villa Eleyjo is beautifully set out , gorgeous furnishings inside and out, outside kitchen and plentiful supply of kitchen equipment. Villa Highly recommended
22 juillet 2023
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Réponse de aphroditerentals.com
Hi Tracy - thank you so much for taking the time to write a review of your stay. It really is our pleasure to welcome you back every time! We're really pleased that you enjoyed Villa Eleyjo (JZ02) this year, it's really well equipped and furnished and a cool outside space to enjoy too! Thank you for always being wonderful guests, we look forward to seeing you again soon! Best wishes from all of the team here x
beautiful view from the terrace
beautiful view from the terrace, a beautiful pool with a mountain view was very close, fully equipped kitchen, refrigerator with ice maker, comfortable beds, everything was very clean. Only we missed shower gel that we supposed to be there :-)
2 juillet 2023
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Réponse de aphroditerentals.com
Hi Radana, thank you very much for taking the time to leave a review of your holiday, we are pleased that you enjoyed the apartment, and the views! We hope to welcome you back again soon :)
I've been using aprhoditerentals.com…
I've been using aprhoditerentals.com for years now. I always find them friendly and efficient. The properties are well maintained. It's all very easy.
3 avril 2023
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Réponse de aphroditerentals.com
Thank you very much for your kind review, and for booking with us over the years.
We have just returned from a wedding at…
We have just returned from a wedding at Aphrodite hills and this has been absolutely magical, the staff from every department cannot do enough for you and they always have a smile. The wedding was over and above expectations it was unreal !! Absolute perfection!! Would I return 💯 yes. Thank you to Every member of staff for making our holiday special . We can never thank you enough.
7 avril 2023
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Réponse de aphroditerentals.com
Thank you for your lovely review - we're pleased you had a wonderful time and hope to welcome you back again soon!!! :)
Another excellent stay through Aphrodite Rentals
Another excellent stay through Aphrodite Rentals. Really first class service as always (our 3rd time using them) and nothing is too much trouble. Highly recommended.
12 octobre 2022
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Réponse de aphroditerentals.com
Thank you so much for taking the time to write a review of your stay with us, we really appreciate it :) We hope to welcome you back again soon! Best wishes from sunny Cyprus!
As usual a fantastic stay at Aphrodite…
As usual a fantastic stay at Aphrodite hills.
We can not thank Mark and the Aphrodite Rental’s team enough for making our two week stay as amazing as ever!
Also for helping us with a couple of problems we had while we stayed there ( including a lost passport) Katy and the team went beyond our expectations of them helping us at such a worrying time. Thank goodness it was found!
A big thank you again and we will definitely see you next year.
18 septembre 2022
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Réponse de aphroditerentals.com
Hi Liz - it is always our pleasure to welcome you, and to help when required, and we were so happy to help you locate your passport recently - woopee! Thank you for your lovely kind words and for taking the time to write a review, we really appreciate it. We look forward to your next visit :)
First time at Aphrodite Hills
This was our fist time booking with Aphrodite Rentals and staying at Aphrodite Hills, it definitely won’t be our last. The villa was gorgeous, fully equipped and spotlessly clean. Aphrodite Hills itself, is so relaxed and safe. A big thank you to Katie from Aphrodite Rentals as she was so knowledgeable and always at the other end of the phone to answer questions about the local area. Will definitely be back!
26 août 2022
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Réponse de aphroditerentals.com
Hi Lisa - thank you very much from all of the team for your review! We really appreciate you taking the time to share your experience, and we are more pleased that you had a wonderful holiday! We hope to welcome you back soon! Regards from Katie! :)
Very good guest relations
Rented two villas from Aphrodite rentals for a family and friends get together. Throughout the booking process the team were very helpful and informative. Throughout our stay readily accessible and contactable. Both villas as marketed, great facilities and equipment and we had a fantastic time. Thank you team
3 septembre 2022
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Réponse de aphroditerentals.com
Thank you very much for taking the time to leave us a review Jo, we really appreciate it! It was our pleasure to welcome your group to stay at Aphrodite Hills again this summer and we hope you all had a fantastic holiday! We look forward to seeing you again soon :) Best wishes from all of the team at Aphroditerentals.com
Amazing villa made even better by the guest relations team
Katie from Aphrodite Rentals met us at the entrance to the resort and then showed us around our lovely villa in Hestiades Green. She is extremely knowledgable and even left inflatables in the pool for our kids to enjoy. Katie even managed to get us a table at the El Sabor Mexican restaurant at the Atlantica hotel on the Friday night as our kids love Mexican food.
The villa was amazing, was very clean and had all the amenities we could ask for. We even had a welcome bag that contained washing up liquid, sponges etc. The resort had some great restaurants, a coffee shop and ice cream parlour.
Needless to say we didn’t want to leave. 2 happy children and 2 happy adults. Cannot recommend enough. A great holiday destination made even better by the Aphrodite guest relations team.
29 août 2022
Avis spontané
Réponse de aphroditerentals.com
Wow! What a lovely review Fran, thank you for taking the time to leave this review of your recent stay with us! We shall make to pass on your feedback to Katie, who we agree is fantastic!
Thank you for being wonderful guests, we hope to see you back again soon!
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