Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Voir plus
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Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Voir plus
L'entreprise a répondu
In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... Voir plus
L'entreprise a répondu
We have had to call Apogee for assistance with printers a few times and always been quick to arrive. Engineers are professional and friendly. We have recently had Sean Alder who has went above and b... Voir plus
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Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... Voir plus
L'entreprise a répondu
Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.
Royaume-Uni
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A répondu à 66 % de ses avis négatifs
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Staff are very friendly and helpful, and take their time to explain and advise about the issue I am concerned about.

Réponse de Apogee Corporation
We’ve been a customer of Apogee for over 15 years, so we’ve experienced the full journey, both before and after the HP takeover. The difference between “old Apogee” and the company as it is today is night and day.
Before HP stepped in, our experience was hit and miss. A few “bad apple” salespeople seemed more focused on profit than genuinely supporting us, which caused a lot of frustration.
Since the HP acquisition, however, Apogee has changed in a completely different and much more positive direction. They’ve gone from simply being a photocopier provider to becoming a trusted business partner who can support us across full MSP services, not just print… And the biggest reason we’ve felt that shift is because of our account manager Paul Cooper.
Paul is everything we want in a supplier. He’s honest, straightforward, and genuinely committed to doing what’s best for us. He took the time to understand how we operate, resolved problems that had been hanging around for years, and negotiated a contract that finally put us in a stronger, more sensible position.
What really sets Paul apart is his integrity. He often suggests improvements we could make to our operations… even when those improvements don’t benefit him at all. That level of transparency and customer first thinking is incredibly rare.
He also brings a personal touch that you simply don’t see anymore. He knows everyone here by name, remembers the small things, and genuinely cares. A perfect example: he brought Karen fresh eggs from his own chickens for her birthday. A small gesture, but one that perfectly reflects the kind of person he is.
We also want to highlight Peter, our local engineer, who has been outstanding year after year, and is often on site the same day a service call is raised. Between Paul and Peter, we feel genuinely supported. Nothing is ever too much trouble, and they both consistently go above and beyond.
Apogee hasn’t always been perfect, but Paul and Peter have completely transformed our experience. They’re the reason we stayed, the reason we renewed, and the reason we now feel like valued customers rather than just an account on a spreadsheet.
Highly recommended.

Réponse de Apogee Corporation
We've had a few issues with the self ordering of consumables for our printer, a 5 min call with Yemi Yusuf and it was all sorted! Thanks Yemi.

Réponse de Apogee Corporation

Réponse de Apogee Corporation
Received a reply almost immediately and my problem was resolved within hours. Very happy with the service. Thank you Jason

Réponse de Apogee Corporation
Sorted issue without having to arrive on unit

Réponse de Apogee Corporation
the apogee colleague was very patient with me, answering all my questions and explaining what caused th eissue and th ecorrective action taken to get out training room printer working again

Réponse de Apogee Corporation
Matt responded quickly to our request for support with an unusual error with our printer. He was polite and professional, resolving the issue and taking time to check both this printer and another one which we mentioned had a problem, which was greatly appreciated.

Réponse de Apogee Corporation
Had to arrange to get the photocopier back online due to an updated computer system. Yemi Yusuf was very kind and professional in how he spoke. Guided me through the system clearly to enable remote access and worked efficiently on correcting the problem. Much appreciated on the work!

Réponse de Apogee Corporation
Paul is such a legend. He goes above and beyond to help us out and sometimes (most times) with a short deadline. It's really appreciated Paul and Team. Thank you for my roller banners for the Agri Expo

Réponse de Apogee Corporation
Called to report an issue with their printers and staff (Lisa Anderson) was very supportive, friendly and was very swifty in her response. 10/10 support!

Réponse de Apogee Corporation
Lisa Anderson was very helpful, she went to find the answer for me.

Réponse de Apogee Corporation
Ola has been very supportive and provides clear, well‑structured communication.

Réponse de Apogee Corporation
Lisa was very helpful today in helping with our printer issues. Was able to help within 5 minutes.

Réponse de Apogee Corporation
Requested assistance on my printer.
Lisa Anderson dealt with my request and was professional, helpful and polite. Definitely a credit to her company. It was a very pleasant experience witth her advising me about my order of black toner and how to track it too.

Réponse de Apogee Corporation
Lisa Anderson was Very helpful and polite

Réponse de Apogee Corporation
Brook was so polite, helpful and proactive on the phone. Great help, thank you kindly.

Réponse de Apogee Corporation
Ola listened to what i needed and set it up straight away. The email came to me with in seconds and is all up and running.

Réponse de Apogee Corporation
Phoned up to ask to order more staples for our copiers and Yemi was so helpful and sent me the link to the Apogee website.

Réponse de Apogee Corporation
Really impressed with the service from Apogee Corp. They were quick to respond and kept me in the loop the whole way through. The issue I reported was resolved within a week.

Réponse de Apogee Corporation
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