Apogee Corporation Avis 

Had to deal with Netea Pop for setting up remote access for our copier. Very effecient and friendly. Everything was done in 5 minutes.
Thank you

Norman was very reliable, polite and efficient.

Paul Newton visited our office and has done an amazing job. Very professional and all round great service. Very Happy!

Thank you for rapid response and mending our printer :0) L

Very swift response once I got through to our onsite tech.

We had a great experience from an IT Support Engineer Richard Russell. He was very friendly and professional from the start. He was able to sort a lot of requests in an hours time. I would definitely recommend him!

We are a small charity and have been customers of Apogee for many years. We find the staff are always incredibly helpful and do all they can to help and support. That is in everything from deciding which machine we need, installation, maitenance and any issues we need support with. We find staff listen carefully to our questions are request for help and very much solution focused. We cannot rate them highly enough.

Received great service from our onsite engineer Norman John Engineer @ Homerton Hospital, London E9. Was given a solution for our printer issue with a temporary replacement whilst part was ordered. Replaced part was ordered and installed within a short time frame. Printer issue resolved and rectified all done with a great professional attitude not forgetting a smile. Total understanding of the importance that the machine has to enable us with our daily workload.

Great experience with customer service. Thank you Yemi for helping me set up the customer portal and showing me how to use it. So helpful and very appreciated.

I am writing to express my sincere appreciation for the exceptional assistance rendered to us by Mr Steve Childs during his recent visit to our care home.

Over the course of two days, Mr Childs provided invaluable support with our new printer installation. His professionalism, expertise, and unwavering dedication were truly commendable. Not only did he demonstrate an impressive level of knowledge, but he also went above and beyond to ensure that the printer was fully operational before concluding his visit.

We are extremely grateful for Mr Childs' outstanding service and his remarkable commitment to resolving the printer issue promptly and efficiently. His contributions have not gone unnoticed, and we are truly impressed by his diligence and customer-focused approach.

Please extend our gratitude to Mr Childs for his exceptional support, and rest assured that his efforts have had a positive impact on our operations. We look forward to any future interactions with your esteemed company based on this positive experience.

A big thank you to Netea who helped us with a mis-delivery of items. It meant we have been unable to use our printer for a couple of days but as soon as I got in touch, she dealt with the problem, ensured we had what we needed, and also opened an investigation with the courier company. This was all done in a polite, professional and friendly way. Always difficult as the fault was not with her but she took the responsibility for sorting out the problem and we are grateful for her help.

Wonderful customer service received today from Netea Pop. Extremely helpful, polite and crystal clear explanations.

A real credit to Apogee.

Thanks Netea.

Hardworking and conscientious engineer Norman John working at Homerton Healthcare for Apogee Corporation fixing printing and scanning devices, always with a cheerful attitude.

Colin is a credit to Apogee. Always fixes the issues. Polite kind and very understanding.

Our engineer is Colin Samuel from Apogee. I can honestly say nothing is to much trouble, always there to get us up and running as quickly as possible when a fault occurs. Fully understands the needs of a commercial production print company, and makes every effort to work around our hectic schedule.

Ria and Nick were complete professionals and connected my laptop to the printer seamlessly. I cannot speak highly enough of the service they provided. And all with a friendly smile.

A member of your consumables management team went above and beyond to sort our problem of delivery to another client out, we share a building and all our consumables weren't being delivered to us, this young lady went out of her way to help us out and sorted the problem. We have spoken to numerous people within this team over the past 18months who haven't sorted this problem, but Netea has, well done her!

I've been dealing with Apogee for a number of years, Edel Collins is absolutely incredible to deal. Edel understands our industry and the importance the printers play in our business, if we have an issue as minor as they may be, a phone call to Edel and the issues are resolved very efficiently, if an engineer needs to come to site we are lucky enough that this happens in a matter of hours. Her polite manner, friendliness, support and her professionalism is amazing and Apogee are extremely lucky to have such an important staff member with the experience and such a friendly approach, hardworking, she leaves such an indelible mark with
any encounter this is so hard to come by in this day and age and will be the reason why I continue my business with Apogee Ireland.

Speedy response and professional behaviour
No judgement either!
Fixed the issue faster than anticipated and gave the machine a good clean to boot.
Clearly knows his stuff.

Matt's always at the end of an email to help us with our printer issues. I always get a quick response & then following updates to keep me up to date with progress.