Jenny and Poppy had a lot to contend with both weather and people wrangling wise this week. They both performed really well often with limited sleep changing conditions the weather and the dem... Voir plus
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Lisez les avis des autres
The shifts promised were not given as people had to go home before even working 6 hours, and also forced to take a break when it was not 6hrs yet. It took too long to get allocated to work stations, o... Voir plus
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Overall the shifts were great, got breaks and food tokens, and the atmosphere was mostly all fun. I never got shouted at but I did witness someone else get shouted at by a manager in front of staff an... Voir plus
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Generally, creamfields festival was a wonderful experience. My shift manager Emma was wonderful and I enjoyed working with her all through the event. The team mate in the Bar was great. Addition... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Arc is a nationwide event and hospitality staffing agency. Our vision is to shape the world of flexible work into a better place for all. We believe at the heart of great events are great people. Our number one priority is finding, assessing and training the best people with the right skills and attitude to fit seamlessly into any team or event and make customers happy. The two service solutions we offer are: Top-up staff – gives the maximum amount of flexibility to the client as they only pay for hours worked and there is no obligation to use Arc at any point. Managed service – allows clients to outsource some or all of 1. Recruitment, 2. Staffing, 3. Payroll and/or 4. HR Support operations to Arc.
Coordonnées de contact
Arc, Avenue HQ, 17 Mann Island, L31BP, Liverpool, Royaume-Uni
- ashleighcoleman@wearearc.co.uk
- www.archospitality.co.uk
3,8
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163 avis
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A répondu à 92 % de ses avis négatifs
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The Royal Ascot
I’ve recently worked the Royal Ascot with Arc Liverpool and can honestly say I have no complaints. I had a wonderful week, the accommodation we stayed in was so lovely, the staff I went with were all so friendly and respectful and were always looking out for each-other. Working on site was great, although the week was busy and hard work, it was still organised and fun.
Our manager Emma King was superb, always first on site and last to leave, running around making sure all the staff are comfortable and safe, and was always available to help with any issue.
Overall, I had an amazing week, and can definitely say I’d love to go back next year. Thanks Arc! :)
17 juin 2024
Avis spontané
Réponse de Arc
Hello Eve,
Thank you for taking the time to share your five-star feedback with us, I am pleased to see that you had a wonderful week at Royal Ascot and enjoyed all the aspects other than your shift itself.
It's a very busy week and we really appreciate you for working hard and representing Arc so beautifully. I will ensure that your kind words of praise for Emma are shared with her and the rest of our team!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
The Best
I have been with Arc Liverpool for 2+ years and my experience has been positive. Compared to experience of friends working at other agencies, Arc stands out in prioritizing employee wellbeing and interests. Additionally, I have had the chance to work at various prestigious events nationwide like the Royal Ascot, Cheltenham, Golf Open to name a few.
20 juin 2024
Avis spontané
Réponse de Arc
Hello Vipul,
Thank you for taking the time out of your day to share your review, it's wonderful to read through your experience and see how positive it has been since you started working with us over two years ago.
It means a lot that you feel we stand out amongst other agencies, especially with the wellbeing of our team members. Our core staff genuinely care about the welfare of our team members and it's lovely to see that you felt this as a team member.
Thanks for being part of the team, it looks like you've worked at some amazing events with us!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
I recently worked at the Royal Ascot…
I recently worked at the Royal Ascot with Arc Liverpool and I can truly say that the whole week ran smoothly. Our manager, Emma, was great when communicating shift times and pick up times, whilst ensuring everyone felt comfortable. Some individuals had issues on site and these were swiftly amended by emma, as she made staff feel confident to come to her for any issues. I had a really great week and will definitley be attending for 2025!
18 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your five-star feedback on Royal Ascot, it's great to see that you felt the week ran smoothly and found that any issues that came up on-site were quickly rectified by our wonderful Emma King!
We hope to see you again next year.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
What an experience
What an experience, it was my first time and I am definitely coming back next year and thanks to Emma for her professionalism, great team work and perfect communication.
26 juin 2024
Avis spontané
Réponse de Arc
Hello Cedrick,
Thank you for taking the time to share your review, I am so pleased to see how much you enjoyed your first time working at the fabulous Royal Ascot and already want to return again next year.
I will ensure that your words of praise for Emma are shared with her, she will be so pleased to see how highly you speak of her professionalism.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
I recently had the pleasure of working…
I recently had the pleasure of working through ARC Liverpool at the Royal Ascot, and it was an outstanding experience from start to finish. The whole process was incredibly smooth, thanks to Emma. She ensured that everyone was well informed on where to be and at what time, which made the entire event run seamlessly and removed stress from the team.
Emma also secured us job allocations in great areas, making the work not just manageable but genuinely enjoyable and the communication and organisation ensured that all team members felt supported and valued throughout the event.
Additionally, the atmosphere created by ARC Liverpool was professional yet friendly, fostering a positive work environment that made every shift a pleasure. I would highly recommend working with ARC Liverpool to anyone looking for a well-organised and enjoyable work experience.
24 juin 2024
Avis spontané
Réponse de Arc
Hello Rachel,
Thank you for taking the time to write such a thorough and wonderful review, we really appreciate it!
It's amazing to see how much you enjoyed working at Royal Ascot this year and experiencing the wonderful atmosphere within our team. I will ensure that your kind words towards our fabulous Emma King are shared with her, she will be thrilled to see how highly you speak of her work and support on-site.
Thanks for being part of the team!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Ascot 2024
The Ascot was a joy to work at. Despite having poor management in a particular Club (Ascot Staff), our Arc manager made sure I was happy and comfortable in work, and helped transfer restaurants to ensure this.
Always responsive via telephone, despite having to manage so many staff. Other staff members were a joy to work with, and made the week memorable.
I will be back next year. Thank you Arc Liverpool! x
22 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback on working at Royal Ascot! I am pleased to see that you found our manager to be helpful and that you were able to work in a place that you were happy in.
It's great that you enjoyed your shift so much that you want to return again next year!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Réponse de Arc
Hello,
Thank you for taking the time to share your five-star feedback, it's great to see how highly you speak of our company.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Working at Royal Ascot 2024
I have just finished working at the Royal Ascot for 5 days from the 18th-22nd of June and it was an amazing experience meeting new people and working in such a special enviroment. The team at ascot were amazing support especially ARC Sarah, Jay and Val are fantastic. I am very grateful that the company Arc allowed me to be a part of amazing experiences. The Ubeya system makes time management easy and works smoothly around my schedule allowing me to select the days and time in which i was available and how it can all be managed simply through a single app.
18 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback with us, I am pleased to see that you have enjoyed your time working at Royal Ascot - one of our favourite events of the year - and all the other amazing events that you have had the opportunity to work at.
It's wonderful to read how highly you speak of our team and the support they provide to our team members. Thank you for being part of Team Arc!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Enjoyed working with Arc
I enjoyed working with both staff and members. It makes the work fun and enjoyable. Also I will give it to how early the staff in charge of Green day were so early.
Kudos to the team.
21 juin 2024
Avis spontané
Réponse de Arc
Hello!
Thank you for taking the time to share your five-star feedback with us, I am pleased to see that you enjoyed the Green Day concert at Lancashire County Cricket Club! It's great to hear that you find the work fun and enjoyable working with such an amazing team!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
I am enjoying working for Arc as part…
I am enjoying working for Arc as part of the team at Dreamland and look forward to my next shift.
21 juin 2024
Avis spontané
Réponse de Arc
Hello!
Thank you for taking the time to share your five-star feedback, I am delighted to see how much you are enjoying working at the amazing Dreamland events and we hope you have a fantastic summer!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Best agency to work for, no Cap
I have worked other agencies and still stands out as the best one as they are always organised and ready to answer any queries when needed. They ensure the needed details are provided for a shift to go smoothly and most time enjoyable. In summary they are one of the best agency to work for as you will be treated as part of the agency, no discrimination or whatsoever are tolerated and I can say this with full confidence because in my 3 years of working with ARC i haven’t seen how safe they ensure they workers are, and lastly they have helped me gained some many useful skills and experience as well as improved existing ones.
23 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to leave such a wonderful and thorough review! It means a lot to us that you hold Arc in such high regard and that you can feel just how much our core team cares about the welfare and wellbeing of our team members!
It's amazing to hear how you have felt that working with Arc has helped you to gain and improve your skills.
Thanks for being part of the team!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Fantastic Green Day Concert
I enjoyed my shift at Green Day Concert. The client rep supervisor was really happy.
Arc Manchester team are fantastic. Cheers
21 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you so much for taking the time to share your feedback with us, I am pleased to see that you enjoyed working at the Green Day concert at Lancashire County Cricket Club! Our team will be so pleased to see your kind words of praise for them!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Amazing Staff
The staff are so accommodating and amazing, always willing to assist with your inquiries
15 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your five-star feedback with us, I am pleased to see that you speak so highly of our team!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Cinch Championships 2024
I had a great experience working at the event. Thanks to the exceptional management team’s organization and support.
24 juin 2024
Avis spontané
Réponse de Arc
Hello there,
Thank you for taking the time to share your review, I am pleased to see that you enjoyed your shifts at the Cinch Championships 2024 at The Queen's Tennis Club!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Working for ARC
Jay, Sarah and Val are fantastic, always checking on my well being. Always happy considering they start and finish before and after me. They make it an enjoyable company to work for.
22 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your five-star feedback, I am pleased to see that you have enjoyed your shifts with Arc! I will ensure that your kind words of praise are shared with Jay, Sarah and Val who will be delighted to see what you have said.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
Amazing, enriching experience with a great and friendly staff members which made the work environment easy to adapt.
Friendly staff
Friendly work environment
Management available for orientation and comments
22 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback with us, I am pleased to see that you speak so highly of your experience at Arc and enjoy the team that you work with.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
The foodstall team
The foodstall team
The people that I worked with were amazing to work with and I enjoyed every moment!
7 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback with us, I am pleased to see that you enjoyed your shift and the people you worked alongside, too!
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
ARC - Green Day
I started with ARC earlier on this year, have had so many amazing opportunities and acceptance for some amazing work, Green Day concert in Manchester (which was my dream to hear them live), Blondie Concerts in Halifax, Bryan Adams on 2 occasions in a matter of weeks, bike and car racing just to name a few shifts of many that I have worked.
Arc are a very well organised company, communication from ARC is fantastic, All staff tbat i have met are very friendly and approachable. Can't wait for my next shift and keep up the great work.
21 juin 2024
Avis spontané
Réponse de Arc
Hello!
Thank you for taking the time to share your wonderful feedback, it's great to see that you've experienced some amazing events working with Arc! I'm glad you were able to hear one of your favourite bands live, that must have been a great feeling.
Thanks for being part of Team Arc, I will ensure your kind words of praise are shared with the team!
Kind regards
Ashleigh
Senior Marketing & Communications Manager
Ascot 2024
I recently worked at ascot and the actual job was amazing i enjoyed it so much, but the arc aspect was poor. Shifts were unorganised, managers didn’t answer the phone or text back, and the other staff were rude and ignorant, coming in most nights after 1am.
16 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback, although I am pleased that you enjoyed your job, it's disappointing to see that you felt other aspects were poor.
We value all feedback and it would be much appreciated if you could send some further information so we can see if there are any areas of improvement. Please email me via ashleighcoleman@wearearc.co.uk
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
The company allows you to be a part of…
The company allows you to be a part of amazing experiences. I have just finished working at the Royal Ascot and it was an amazing opportunity. I love how easy the Ubeya system is allowing you to select the days and time in which you are available and how you can manage everything through the app. The only downside is sometimes some events are overbooked however, this is down to many different circumstances.
23 juin 2024
Avis spontané
Réponse de Arc
Hello,
Thank you for taking the time to share your feedback, it's really wonderful to read how highly you speak of your Arc experiences. I am pleased that you enjoyed Royal Ascot 2024 with the team.
Kind regards,
Ashleigh
Senior Marketing & Communications Manager
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