Typically, I’d give 5 stars but the sizes of my lifeguard jackets were off by at least one size. I get that the style of the jacket made them smaller than the actual size of the jacket I have purchas... Voir plus
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Lisez les avis des autres
Our rep Cynthia was fantastic from start to finish. She answered every question. Attended to every concern. And made us feel valued every step of the way. The products are excellent, the online fundra... Voir plus
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Ordering was fairly easy. I felt like different people within Ares did not communicate well, so I had several different people contacting me without looking to see what someone else already took car... Voir plus
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Quick effecient service adn flexibility on your end when i submit an order. Any last minutes changes i have requested are addressed immediatly. bernie, Mt. edgecumbe High School in Sitka Alaska
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
3704 Lacon Road, 43026, Hilliard, Etats-Unis
- info@areswear.com
- www.areswear.com
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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This is my second time ordering from…
This is my second time ordering from Ares Sportwear, and have always been happy with the product, and the customer service has been outstanding.
26 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Thank you for the kind words! It makes us smile to know you are happy with our products and service.
Shawna Smith
Sales Support Manager
Unhappy customers
I have ordered from This company previously and had a great experience. This time, what I ordered was not what I received. They did compensate me by refunding me 30% of the order.
24 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Kimberly,
Thank you for taking your time leaving a review. We want to make sure that we are able to address your concern from your last order. Please contact us at info@areswear.com so we can extend our help and do the best that we can.
Best Regards,
Marc Torres
2.5 stars really
2.5 stars really: 5 star product - the kids loved the soccer jerseys and they were all done exactly as asked. 0 star for website and ordering process - it was 4 day, 4 hour task to order because of all the troubles with the site. Get that site updated so I can give 5 stars next time!
23 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Dan,
We are hoping that the recent update for our website makes it easier for ordering this time. If you have any questions or inquiries please contact us at info@areswear.com so we can help you out from the best way that we can.
Best Regards,
Marc Torres
Loved the quality and fit of all the…
Loved the quality and fit of all the team wear that we purchased. Designers did a great job and were quick to answer questions on the products. I highly recommend using Ares Sportswear!
20 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Natalie,
Thank you for the kind review. Our fulfillment is to make sure that our customers are happy for their experience with Ares. We are more than thankful enough for your trust with us. Have a great day!
Best Regards,
Marc Torres
Poor Turnaround Time
I was told an order would be ready in 3 weeks. It's now been 4 and I was just told, after following up myself, that it's going to be another week.
18 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Joe,
Thank you for taking your time leaving a review. We do apologize for the experience you had in terms of delay of shipping. I am hoping that we could anything for you. If you have questions or inquiries please leave us an email at info@areswear.com so we can do the best that we can to help.
Best Regards,
Marc Torres
Réponse de Ares Sportswear
Hi Mjac,
Thank you so much for trusting Ares Sportswear. It is our pleasure to make sure that we are able to assist you. Have a great day!
Best Regards,
Marc Torres
Great service quality offerings
Great service quality offerings. Delivery individually. Package for each person’s. Very convenient
Highly recommend
16 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Thank you so much for letting us showcase our customer service skills. We are very happy that we are able to help you out with your order. We appreciate the trust that you have given to Ares. Have a great day!
Best Regards,
Marc Torres
This was a very disappointing order…
This was a very disappointing order process for us. I was told a few times they were extremely busy and backed up but would be rushing orders out. Well they must have rushed too fast.
Embroidered items looked great! But that is about it for the orders we had
Screen Print products were a complete mess. Logo sizes were not at all as advertised (Much smaller in person.) Logos are slanted on angles and some not even centered on the shirt.
They had multiple items they could not print or fill as advertised and they just changed and shipped it without asking the customer first.
After attempting to have my complaints resolved via having my parents be refunding for the bad items purchased, the company gives you the run around with excuses. They claim they will replace any items. Well sorry but our volleyball season is only 2 months long and you should have done it RIGHT from the beginning.
They must have new management who do not manage well because things are not taken care of as they should be. I find it hard to be able to go back to this company for products in the future unless they refund our screen printed items to any of my parents or staff who ordered them.
16 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Josh,
Thank you for leaving a review. We are very sorry for your previous experience with Ares. We are hoping that we can still fix it for you. If you have time please email us at info@areswear.com so we can do our best to help you out.
Marc Torres
Customer Care Team
Outfit logos appear better this year
Outfit logos appear better this year.
I have a few more players who recently joined the team.
Please advise if they will be able to order through you asap and if any discounts will be granted?
Thank you.
13 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Thank you so much for the great review! We are happy to help out with pricing for your new players. An account manager will reach out soon.
Shawna Smith
Sales Support Manager
Great graphics work, quick service.
I had a poor quality, low resolution picture file and they were able to clean it up and make it into a transfer that looked great. And they did it on a very short turn around. Very happy with the finished product.
13 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi John,
Thank you for the great review. We are thankful enough that you have trusted Ares for that matter and we will always be thank you for the opportunity that we can show us our skills. Have a great day!
Marc Torres
Customer Care Team
Products are constantly changing which…
Products are constantly changing which makes it difficult. Also the time it takes to get orders is very long. Products are very nice though.
13 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Beverly,
Thank you for leaving a review. We do apologize for the delay in regards shipping. We are hoping that we were able to help you out with your previous experience. In case if you needed help or inquiry please email us at info@areswear.com and we will be the one to address that right away! Have a great day!
Marc Torres
Customer Care Team
The quality of shirts came out very…
The quality of shirts came out very nice. Delivery was a week later than what was projected on day of purchase.
12 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Coby,
We are happy that you are satisfied with the shirts. Although we are very sorry for the delay shipping. If you have any questions or inquiries please email us at info@areswear.com so we can extend our assistance. Have a great day!
Marc Torres
Customer Care Team
Extremely disappointed in the every…
Extremely disappointed in the every aspect of your company.
11 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Melissa,
Thank you for leaving a review. In regards to your concern we would like to hear from you so that we can address the issue that you had with your previous experience. Please contact us at our email line info@areswear.com so we can help you out from the best way that we can. Have a great day!
Marc Torres
Customer Care Team
All of our warm up jackets came out…
All of our warm up jackets came out perfectly with no mistakes for names or sizes. I will definitely recommend your company to someone else and will use you again next fall!!!
Thank you so much for your help.
Laura
Head Volleyball Coach
Deer Trail Junior-Senior High School
8 septembre 2019
Avis spontané
Réponse de Ares Sportswear
We appreciate the wonderful review! We put the customer experience as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we look forward to working with you again.
Shawna Smith
Sales Support Manager
Sizes were not true to size
Sizes were not true to size. Didn’t receive all my orders.
6 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Thank you for taking the time to leave us a review. I am sorry to hear about the issues with your order. I will be in contact soon so we can discuss in more detail.
Shawna Smith
Sales Support Manager
Customer service and responsiveness in…
Customer service and responsiveness in creating and ordering were great. But a serious mess up on delivery! Paid for overnight shipping, they shipped it regular UPS. It has since been delayed twice with UPS. Am now reciving the over over a week after it was orignally planned for.
4 septembre 2019
Avis spontané
Réponse de Ares Sportswear
We do apologize for the delay in shipping. We would love to talk about it if you have time. Please send us an email at info@areswear.com so we can extend our help to you. Have a great day ahead!
Marc Torres
Customer Care Team
Great experience and speedy!
3 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Brier,
We are thankful enough that we have given you a great experience here at Ares. Have a great day!
Marc Torres
Customer Care Team
Customer service was very easy to work…
Customer service was very easy to work with. We got our order in a very timely manner. The girls love the new warms ups! We will be ordering from this company again!
1 septembre 2019
Avis spontané
Réponse de Ares Sportswear
Hi Susan,
Yes we always make sure that we can do everything in a timely manner here at Ares and we can't thank you enough that you have trusted Ares for your warm ups. Have a great day!
Marc Torres
Customer Care Team
They were awesome at meeting our needs…
They were awesome at meeting our needs and timelines!
29 août 2019
Avis spontané
Réponse de Ares Sportswear
Hi Cathy,
All we can say is that your satisfaction is the reason of our success in this company. Thank you for being best part of it. Have a great day!
Marc Torres
Customer Care Team
Réponse de Ares Sportswear
Michelle,
We are very happy that you are satisfied with our service. Thank you so much!
Marc Torres
Customer Care Team
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