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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a really positive experience with Dave at Arkiplan. We’d prepared notes and questions beforehand, and he was happy to follow our structure, taking the time to discuss everything thoroughly.... Voir plus

Noté 5 sur 5 étoiles

We just had a deep dive meeting with Dave. It was extremely helpful, and Dave was happy to answer any questions we had, from design to planning permission. I think we've probably asked over 20 questio... Voir plus

Noté 5 sur 5 étoiles

My Deep Dive meeting with Dave was phenomenally helpful. I got so much more advice on the feasiblity, costs and practical next steps for our project than I anticipated, both on the call and in a compr... Voir plus

Noté 5 sur 5 étoiles

Had our deep dive meeting with Dave, which was extremely useful. He's the type of chap you'd like to go down the pub with. Knowledable advice and a clear path forward for a tricky project. Can highly... Voir plus

À propos de l'entreprise

  1. Concepteur en architecture
  2. aussi dans
  3. Agence d'architecture
  4. Entreprise de conception des bâtiments

Écrit par l'entreprise

***Home Renovations Made Easy*** - Bespoke, high quality architectural design and plan drafting - Submission of all planning and building control applications - Save up to £3000 vs a traditional architect - A modern online alternative to your local architect


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

478 avis

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4,7

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(478)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Arkiplan provided exactly the service we required

We had a very positive experience with Arkiplan. Tahirah, our designer was great to work with. She was very responsive and made very helpful contributions to our project. We knew exactly what we wanted in terms of design so we just needed Arkiplan to get us through all of the planning hurdles. The turnaround for all of their work was fast and efficient. Thanks to their expertise we had a very smooth journey through the planning process. Our build is nearly complete and we have not encountered any issues arising from any of the work done by Arkiplan. They were excellent value for money too. Highly recommend.

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Merrydown

Survey: required even though I had survey data available from others.
Architectural design: very good, positive interaction with the designer who was very responsive and very helpful.
Liaison with planning authority: Efficient.
Structural Calcs: Great. Clear reports, Engineer open to alternative suggestions for structural design, speedy responses to queries and suggestions.
Overall - a very good experience. I would not hesitate to use Arkiplan again.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

A Positive First Experience with an Online Architect

We started working with Arkiplan in December 2024, five months after buying our second home, to design an extension that would give us the open plan living we've always wanted. Although we were initially cautious about using an online architect, the team were fantastic from the start. The 3D scan of our house was incredibly helpful, and Taahirah supported us through the design process, making great use of space while incorporating our ideas.

Planning permission felt straightforward as Arkiplan handled communication with the local council. We experienced a small delay due to minor calculation amendments linked to party wall agreement, so we’d recommend double-checking revised plans — but it was quickly resolved.

Demolition began in August 2025, we broke ground in October 2025, and 15 weeks later we have a fully watertight shell! Our builder was very happy with the structural drawings and calculations and building control have visited at multiple stages and been over the moon with no issues! Overall, a very positive experience and we would happily recommend Arkiplan to anyone wanting an extention!

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

We are halfway through the process (at…

We are halfway through the process (at the drafting of the plans stage) and we could not be happier! This company are indeed 'the real deal: professional, knowledgeable, effective, efficient and friendly. Good value for money (so far). We would not hesitate to recommend and endorse Arkiplan.
PS Nicki Chew - our designer is 10/10.
Regards,
Mr Andrew Litchmore

7 janvier 2026
Noté 5 sur 5 étoiles

Streamlined Planning Process

Streamlined Planning Process

I was recommended Arkiplan by a referral. I was apprehensive having never used the services before. Dave was my representative throughout the process and he provided a lot of useful help and advice. He supported with revised iterations as the initial plans did not get the sign off we had hoped. He follows through on what he says and ultimately is doing his best in an industry where client's can get taken for a ride. He supported with the planning on another project and helped with again multiple iterations based on the option I had purchased. He was kind enough to provide some sketches and his idea of Arkiplan has streamlined costly architectural fees to be much more cost-effective and also feel like a valued client. Thank you, Dave and to the rest of the team.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you so much Nicki and Taahirah…

Thank you so much Nicki and Taahirah for all your expertise and efforts on designing such a functional and flowing remodelling of our house.
Your attention to detail was formidable
Nothing was too much trouble. You led us through the entire process, dealing with the Planners and Building Control and obtaining a positive outcome. I felt that the company ethos was to provide the best service possible to its customers. My advise to anyone appointing Arkiplan is to go for the Premium package. It is such good value.
Thank you Arkiplan

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Loft Conversion review

From start to finish Arita our Architect made us feel comfortable and was able to design our dream loft conversion. We was dubious at start to see how an 'online' architect would work but as soon as we had our initial meeting we knew we made the right choice. We did make a couple of different design choices (sizes of Velux windows) and a picture window at the rear for aesthetics. She was always available throughout the build stage and asked us for regular updates. Have now recommended them to friends and family

9 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Design process made easy & enjoyable

Dave and the team at Arkiplan were fantastic. They were very helpful with the design ideas of our new porch. They handled all of the planning application and made the whole design process enjoyable. I would highly recommend this company.

6 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Dave and the team supported and…

Dave and the team supported and understood our direction; they were efficient and friendly, and they offered above expectations! Thank you, team Arkiplan.

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Review of the reviews

I am planning to use this company and today’s review is about the reviews. This company is not afraid of the 2 star reviews ; and I am happy to notice that the company has been clear on identifying the issues that caused the low rating and provided a response that tries to communicate back to the customer and where they have not succeeded in providing a solution to the issue they have put their hand up and owed it with a fair response to ensure some resolve to the issue can be reached.

I think I am going to reach out this company for my small project.

Good honest company not afraid to reach a fair conclusion (first) even if it means a refund.

21 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to engage with

We had a good experience working with Arkiplan on our extension project. They were really easy to engage with right from the start, and the whole process was smooth and efficient.

Their app and online platform made everything simple to follow, from sharing initial ideas to reviewing final designs. The virtual meetings were helpful – being able to talk through the plans interactively and make changes in real time made a big difference.

30 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Nothing but rave reviews for Arkiplan!

Nothing but Rave reviews for Arkiplan and Nicki, our designer! We are two structural engineers, and know the industry well. We knew what we wanted from Arkiplan, and they supported our vision and worked with us to incorporate our non-typical details.

Will certainly be referring them to any friends looking to do extensions!

25 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Company - Great Designs

I would thorougly recommend Arkiplan to design and provide a full Architects service. I first engaged their service before Covid hit and they have been just exceptional since then both with their design and customer care.
My Architect is Nicki Chew and she has been wonderful to work with. Her drawings were just what we asked for - along with her additional recommendations and we were thrilled with the plans she drew up and her customer care throughout.
Due to the rising building costs as the pandemic hit in 2020 we decided to put our plans on hold. No problem at all for Arkiplan and Nicki has communicated with me at agreed intervals during the time period to date.
I've recently had a zoom meeting to discuss finally progressing the build and apply for planning. From start to 'nearly' finish it has been a pleasure to deal with Arkiplan, Nicki and Gemma as the first point of contact. I would absolutely recommend this company.

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and value for money

From start to finish we had a very positive experience witnh Arkiplan. If we needed any help or advice during our build, Megan and the team always responded promptly to any questions we raised.

Every contractor we emploed during the build, praised to detail of the drawings.

Would highly recommend wihout hesitation.

20 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Drawings weren’t to scale

Drawings weren’t to scale. Measurements were wrong
Told by multiple suppliers that the structural drawings were excessive which meant us paying for steel we were told we simply didn’t need. Told them our budget and the first plans we received would have cost triple what we could afford to build eventually settled on something that somewhat fulfilled our requirements. Really regret using this company. Proceed with caution.

1 juin 2025
Avis spontané
Logo de Arkiplan

Réponse de Arkiplan

Hi Aodhnait,

I'm very sorry to hear that you felt disappointed with your experience, and we appreciate the chance to clarify a few points for future customers reading this.

Drawings & Scale:
All of our architectural drawings are produced to scale. In this case, it appears that your builder printed our A1 plans on A3 paper, which unfortunately resulted in perceived discrepancies on site. Our plans will always scale correctly when printed at the correct size.

Initial Cost Estimate:
You’re right that the first cost estimate from our quantity surveyor came back much higher than expected. This happened because, by default, they had priced the renovation of every existing room, rather than just the parts you intended to update. While this is a common approach in the industry, we recognise it didn’t match your brief and we’ve since made sure all of our surveyors are clearer about this distinction at the outset.

Structural Specifications:
It’s also common for structural engineers and builders to have different perspectives: engineers tend to err on the side of caution by over-specifying, while builders may aim to reduce steelwork. This isn’t a failure in the process, but rather a normal stage of negotiation between the two parties to find a balanced, safe, and cost-effective solution.

I regret that this caused frustration for you, but we do take feedback seriously and have already made improvements to our internal processes based on your project.

I am aware that you are still building and I am happy to personally provide whatever support you may need to get things over the line. You have my email address.

Dave Chamberlain
Director & Lead Designer, Arkiplan

Noté 1 sur 5 étoiles

I would never use this company again

I would never use this company again. Very very poor communication. Plans were not designed so that they would work in reality leaving a headache for the builder and a poor functioning design. When deciding not to go ahead any further they would only refund 50% of the full payment that I had made. Overall a very bad experience that I wish I’d never experienced.

17 juillet 2025
Avis spontané
Logo de Arkiplan

Réponse de Arkiplan

Hi David (Bruce),

We’re genuinely sorry to read your review, especially considering the open communication and significant effort made throughout our engagement.

For transparency:
You received a comprehensive architectural service, including a 3D scan, a Zoom design consultation, and a full set of architectural drawings. The feasibility of your proposed extension was marginally impacted by the 45-degree planning rule—a standard regulation that can only be accurately assessed once scaled drawings are produced. This was clearly explained during your consultation and is standard practice across the industry.

The 0.5m reduction in proposed extension depth—identified early in the process—was highlighted before any planning applications were submitted. Far from being a flaw, this early identification is a key benefit of our service, allowing clients to make informed decisions before committing further time and expense.

Crucially, you later confirmed in writing that you are not proceeding with the project and have opted for a different route. This means there is no builder involved and no construction taking place. As such, claims of a “headache for the builder” or a “poor functioning design” are not only unfounded but appear intended solely to discredit the quality of our work.

Despite having delivered well over 50% of the contracted service—and absorbing the associated costs—we offered you a 50% refund as a goodwill gesture. While we are not contractually obligated to issue refunds once design work has begun, we chose to do so in good faith to support your change of plans. You accepted this offer in writing, and the refund was processed promptly.

We always strive to operate with fairness, professionalism, and transparency. It’s disappointing that your review omits this context and misrepresents the service you received.

Kind regards,
Dave Chamberlain
Director & Lead Designer, Arkiplan

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