The most disgusting after sales service I’ve ever come across by a large company. The dishwasher I received was different to the one advertised online. I’ve tried calling and spoken to 2 people. The f... Voir plus
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The worst company to deal with after sales support. Unprofessional and unhelpful. Retail shops will promote asko but fail to disclose how poor their after sales support is. 3 months trying to get a... Voir plus
Dissappointed with this product & brand which is marketed as having remarkable longevity & "built to last". Less than one years of domestic use and problems which were not covered by warranty. Repair... Voir plus
Took more than 5 visits to install washer dryer combo installers not trained correctly, one installer smelled of body odor so badly it lingered in the house afterwards, delivery truck covered in graff... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At ASKO, we make environmentally-friendly kitchen and laundry appliances with a focus on durability! Discover the best appliances today!
Coordonnées de contact
3189, Moorabbin, Australie
- www.asko.com.au
1,3
Mauvais
165 avis
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Very poor products and even worse…
Very poor products and even worse customer service.
Had an Asko range hood installed in a fitted kitchen and after only 4 years it stopped working. Now after 3 x replacements of the controller, the last lasted only 8 months. The company claim it is out of warranty and continue to charge for replacement.
Customer service does not exist.
Stay away from Asko.
15 décembre 2020
Avis spontané
$2200 piece of rubbish with no after sales accountability
So disappointed with my Asko washing machine. Purchased for $2200 and 2 months out of warranty, it died. Took 35 min on the phone and then another 10 days to get a technician out. Said that it's not a manufacturer's fault and that they need to take the washing machine away and fix it in the factory. Couldn't give me a quote for the cost, and couldn't give me a time frame for how long it would take. Spent another 45 min on the phone after that only to be told that the reason the bearing broke and there was a water leak was due to too much detergent use. I advised them that I put 3/4 of a scoop for full load and have never ever used softner. They still said it was not a machine problem.
13 octobre 2020
Avis spontané
Very Poor Service
We purchased a 'premium' pyrolytic oven from Asko earlier this year. The oven did not work on installation. It tooks many attempts through multiple channels to get a technician onsite. And after diagnosing the problem...nothing happened. Again weeks have passed. The problem is that Asko's aftersales service is terrible. Several months have now passed, and the oven is still not fixed. The problems seems to be with the team responsible for aftersales Customer Service...they take weeks to respond, if at all. And unless the retailer applies pressure to Akso, there is little or no progress on the issues. Complete service FAILURE.
18 septembre 2020
Avis spontané
My previous washing machine was a $400…
My previous washing machine was a $400 Fisher & Piker. Worked for 14 years then died. Spent $1700 to buy an Asko, malfunctioned on the 4th year. Costed me $225 to fix it. So DON'T BUY ASKO! CRAP!
12 novembre 2019
Avis spontané
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