Their underwear is extremely comfortable, light, airy, supportive when it needs it, relaxed when it doesn't. It's on the expensive side, but you definitely get what you pay for with these. And if you... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Their underwear is extremely comfortable, light, airy, supportive when it needs it, relaxed when it doesn't. It's on the expensive side, but you definitely get what you pay for with these. And if you... Voir plus
L'entreprise a répondu
I own two of every color and I have had nothing but great experiences. When I did have a problem with ordering, I emailed customer service and got a quick and helpful reply. This company is doing a... Voir plus
I’d say…..of all the online retailers, ASWEMOVE has the best timely communication that I have ever come across. Awesome. Great product too. There underwear isn’t for everyone, however if it suits... Voir plus
L'entreprise a répondu
I have bought three pairs of underwear from as we move and overall my experience has been good however the second pair of aspire arrow briefs seemed as though they were stretched out on one side they... Voir plus
L'entreprise a répondu
AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.
Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Their customer service is incredible. I've returned products and contacted them about discounts on products. Every time I received emails within the hours (usually minutes) that solved my problem completely.
The underwear is great for working in the heat, especially if you sweat profusely (like me :-P).

Réponse de AsWeMove
ASWEMOVE is an incredible innovative company that produces high quality underwear utilizing the latest technology that is safe, unbelievably comfortable beyond anything I have ever worn. In an effort to meet a wide variety of personal desires for style and fit, they have expanded their line of offerings in a very responsive and thoughtful way. Customer support is second to none. I give them my highest recommendation !

Réponse de AsWeMove
When you are 75 years old, finding underwear that actually fits anatomical needs of support without being too restrictive is very important. So finding AsWeMove was a Godsend. Almost a year after my most recent purchase three pairs started to separate.
Now another thing about being 75 is that mustering the bandwidth to approach customer support electronically can be daunting. So I put it off until I simply responded to an email sent to me with pictures of the recently laundered underwear and a query.
I was pleasantly surprised that I was responded to quickly and positively.
AsWeMove asked a couple of questions (no forms to complete) and they are sending replacement items.
If you are an old guy searching for underwear that supports your most intimate body parts, AsWeMove won’t leave you hanging!

Réponse de AsWeMove
Of my 25 or so under garments from As We Move, I had one item that didn’t wear well. I brought the attention to customer service and they handled this issue. In fact, they responded very fast and replaced the item quickly. I was very satisfied on the result and speed by which they took care of me.

Réponse de AsWeMove
Ordered the wrong size and reached out to customer support. They cancelled the order for me before it was processed, refunded, and I was able to reorder. All in the same day. Thanks, guys.

Réponse de AsWeMove
I asked Aswemove a question about their latest addition. Akie was quick to reply. His answer was polite and actually answered my question. As a result I am able to place an order without worries. I am a loyal customer. Their products are well thought out and well made. And most importantly their customer support is number one. Thanks Akie, thanks Aswemove team.

Réponse de AsWeMove
I am currently 76 years young. I’ve been searching for a decent pair of underwear all my life. I’ve tried them all, boxers, whitey tighties, colored tighties, cotton, cotton blends, rayon, nylon and even silk. The silk were pretty nice. I came across the As We Move ad over two years ago and was intrigued. They were running a BOGO ad and being on a fixed income I decided to try them. I ordered the black and gray Aspire boxer briefs. Each pair arrived in a small pouch. They were small and I’m thinking to myself I’m never going to fit in these but following instructions I pulled them on while gently stretching them out on my thighs and rear end. The material clung to my body like a 2nd skin. The Boys fit in to the pouch comfortably without any effort. I’ve worn nothing else since. I’m a 34 waist and 149 lbs. their size chart recommends a L size. I’ve found the XL to fit better. They are pricey so I like to watch for BOGOs but I also can’t resist the colors, “Shadow”, “Jungle” and “Sky” to name a few.
My girlfriend loves me in them as well and that’s all I have to say about that.
I did have an issue with a waistband loosening up on me causing the briefs to slip down over my backside while walking. Having been in the retail business for over two decades I felt it was my responsibility to let the company know about it. They were very interested and asked a ton of questions about the style and cut I was wearing and how I had been washing them etc., etc. . The AWM team was very appreciative of all the info I gave them.
The bottom line, they’re a good company that makes a good product. Give them a try.

Réponse de AsWeMove
I reached out for an address change and the support person responded quickly and with info I could use. They were helpful and quick.

Réponse de AsWeMove
I wrote customer service an email and in less than 30 minutes they corrected the problem and followed up right after. How it's supposed to work!

Réponse de AsWeMove
Proactive, friendly, results-oriented customer support staff. Responds even after hours, works in the customer's best interest, and reaffirms my loyalty and affinity to the brand. Recommend highly.

Réponse de AsWeMove
Very comfortable. I bought them for when I get massages & they are perfect

Réponse de AsWeMove
I have been a customer of As We Move since their inception. It’s a great product I love the aspire briefs dominate boxer briefs and recover boxer briefs. All three styles are different but are so lightweight so you feel like you are not wearing any underwear.

Réponse de AsWeMove
I love your products and the site is pretty good, although scrolling when selecting product is a bit cumbersome. I would have given you a 5 but you send way too many marketing emails. I think I received fove emails about your Canada Day sale. It's great to be informed but is more annoying than useful.

Réponse de AsWeMove

Réponse de AsWeMove
Fantastic customer service: UPS lost my order. When contacted, AsWeMove replied within hours and arranged for a replacement item to be shipped entirely free of charge. Wow.
Products are shipped on time. High quality underwear, always one of my go-tos.

Réponse de AsWeMove

Réponse de AsWeMove
The new style Aspire Long Brief feels good. I was a little disappointed at first because I had ordered my normal size of the older style with the lower profile waistband. All of the Aspire line now comes with the thicker waist band regardless of what the product picture shows. If you are a returning customer I recommend going up one size from what you were used to with the slimmer wasteband.

Réponse de AsWeMove
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.