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AsWeMove Avis 

222
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Their underwear is extremely comfortable, light, airy, supportive when it needs it, relaxed when it doesn't. It's on the expensive side, but you definitely get what you pay for with these. And if you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I own two of every color and I have had nothing but great experiences. When I did have a problem with ordering, I emailed customer service and got a quick and helpful reply. This company is doing a... Voir plus

Noté 5 sur 5 étoiles

I’d say…..of all the online retailers, ASWEMOVE has the best timely communication that I have ever come across. Awesome. Great product too. There underwear isn’t for everyone, however if it suits... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I have bought three pairs of underwear from as we move and overall my experience has been good however the second pair of aspire arrow briefs seemed as though they were stretched out on one side they... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sous-vêtements
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vêtements
  4. Magasin de vêtements pour hommes
  5. Magasin de vêtements de sport
  6. Fabricant de vêtements de sport

Écrit par l'entreprise

AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(222)

216 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Underwear & Customer Service!

Their customer service is incredible. I've returned products and contacted them about discounts on products. Every time I received emails within the hours (usually minutes) that solved my problem completely.

The underwear is great for working in the heat, especially if you sweat profusely (like me :-P).

7 juillet 2026
Avis spontané
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Réponse de AsWeMove

Hi William. Thank you for taking the time to share this! We're so glad our Customer Care team has been able to make every interaction easy and worthwhile. Hearing that our underwear keeps you comfortable even through long, hot, sweaty days is exactly what we designed it for. We truly appreciate your support and look forward to keeping you moving comfortably for years to come.

Noté 5 sur 5 étoiles

ASWEMOVE is an incredible innovative…

ASWEMOVE is an incredible innovative company that produces high quality underwear utilizing the latest technology that is safe, unbelievably comfortable beyond anything I have ever worn. In an effort to meet a wide variety of personal desires for style and fit, they have expanded their line of offerings in a very responsive and thoughtful way. Customer support is second to none. I give them my highest recommendation !

1 juillet 2026
Avis spontané
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Réponse de AsWeMove

Thank you, Robert.

Noté 5 sur 5 étoiles

When you are 75 years old

When you are 75 years old, finding underwear that actually fits anatomical needs of support without being too restrictive is very important. So finding AsWeMove was a Godsend. Almost a year after my most recent purchase three pairs started to separate.
Now another thing about being 75 is that mustering the bandwidth to approach customer support electronically can be daunting. So I put it off until I simply responded to an email sent to me with pictures of the recently laundered underwear and a query.
I was pleasantly surprised that I was responded to quickly and positively.
AsWeMove asked a couple of questions (no forms to complete) and they are sending replacement items.
If you are an old guy searching for underwear that supports your most intimate body parts, AsWeMove won’t leave you hanging!

1 juillet 2026
Avis spontané
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Réponse de AsWeMove

James, thank you so much for sharing your experience. It means a lot to hear that AsWeMove has made such a positive difference in your comfort, especially after trying so many options over the years. We're also glad our Customer Care team could make the warranty process simple and stress-free. We believe getting help should be just as comfortable as wearing the product, so your kind words really mean a lot. Thank you for trusting us, and here's to keeping you supported for many years to come.

Noté 5 sur 5 étoiles

Of my 25 or so under garments from As…

Of my 25 or so under garments from As We Move, I had one item that didn’t wear well. I brought the attention to customer service and they handled this issue. In fact, they responded very fast and replaced the item quickly. I was very satisfied on the result and speed by which they took care of me.

29 juin 2026
Avis spontané
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Réponse de AsWeMove

Thank you for sharing your experience! We're sorry one of your pieces didn't perform as expected, but we're so glad our Customer Care team was able to make things right quickly. With 25+ AsWeMove pieces in your collection, your trust means a great deal to us, and we're committed to standing behind every product we make. Thanks again for your support—we're grateful to have you as part of the AsWeMove community.

Noté 5 sur 5 étoiles

Ordered the wrong size and reached out…

Ordered the wrong size and reached out to customer support. They cancelled the order for me before it was processed, refunded, and I was able to reorder. All in the same day. Thanks, guys.

1 juillet 2026
Avis spontané
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Réponse de AsWeMove

Hey JP. Thank you for taking the time to share this. We're so glad you reached out before your order was processed and that our Customer Care team was able to get everything sorted out quickly. Mistakes happen, and we're always happy to help when we can. We hope your new order is exactly what you were looking for, and we can't wait to hear what you think once it arrives.

Noté 5 sur 5 étoiles

Question asked and answered.

I asked Aswemove a question about their latest addition. Akie was quick to reply. His answer was polite and actually answered my question. As a result I am able to place an order without worries. I am a loyal customer. Their products are well thought out and well made. And most importantly their customer support is number one. Thanks Akie, thanks Aswemove team.

2 juillet 2026
Avis spontané
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Réponse de AsWeMove

Thank you so much for your kind words and for being such a loyal part of the AsWeMove community. We'll be sure to share your feedback with Akie—he'll be thrilled to know his quick and thoughtful response gave you the confidence to place your order. Hearing that you appreciate both our products and our Customer Care team means the world to us. Thanks again for your continued support, and we hope you enjoy your latest addition.

Noté 5 sur 5 étoiles

Fit well

Fit well
Felt great
Shipped quick

19 avril 2026
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Réponse de AsWeMove

Love to hear it, Jared. Thank you.

Noté 5 sur 5 étoiles

I am currently 76 years young

I am currently 76 years young. I’ve been searching for a decent pair of underwear all my life. I’ve tried them all, boxers, whitey tighties, colored tighties, cotton, cotton blends, rayon, nylon and even silk. The silk were pretty nice. I came across the As We Move ad over two years ago and was intrigued. They were running a BOGO ad and being on a fixed income I decided to try them. I ordered the black and gray Aspire boxer briefs. Each pair arrived in a small pouch. They were small and I’m thinking to myself I’m never going to fit in these but following instructions I pulled them on while gently stretching them out on my thighs and rear end. The material clung to my body like a 2nd skin. The Boys fit in to the pouch comfortably without any effort. I’ve worn nothing else since. I’m a 34 waist and 149 lbs. their size chart recommends a L size. I’ve found the XL to fit better. They are pricey so I like to watch for BOGOs but I also can’t resist the colors, “Shadow”, “Jungle” and “Sky” to name a few.
My girlfriend loves me in them as well and that’s all I have to say about that.
I did have an issue with a waistband loosening up on me causing the briefs to slip down over my backside while walking. Having been in the retail business for over two decades I felt it was my responsibility to let the company know about it. They were very interested and asked a ton of questions about the style and cut I was wearing and how I had been washing them etc., etc. . The AWM team was very appreciative of all the info I gave them.
The bottom line, they’re a good company that makes a good product. Give them a try.

3 juillet 2026
Avis spontané
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Réponse de AsWeMove

Hey Rick. Thank you for such an incredible review—and for taking us along on your underwear journey. Hearing that after a lifetime of trying different styles you've found your favorite with Aspire truly means a lot to us. We also appreciate you taking the time to share your experience with our Customer Care team regarding the waistband. Feedback like yours helps us continue refining our products, and we're grateful for customers who are willing to partner with us. It sounds like you've built quite the collection (we have a soft spot for Shadow, Jungle, and Sky too!), and we're especially glad to hear they've earned your girlfriend's approval as well. Thank you for your trust and support over the past two years—we're honored to be your everyday choice.

Noté 5 sur 5 étoiles

I reached out for an address change and…

I reached out for an address change and the support person responded quickly and with info I could use. They were helpful and quick.

1 juillet 2026
Avis spontané
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Réponse de AsWeMove

Glad to hear it, George. We appreciate the time you took to leave this review.

Noté 5 sur 5 étoiles

Great Customer Service

I wrote customer service an email and in less than 30 minutes they corrected the problem and followed up right after. How it's supposed to work!

22 juin 2026
Avis spontané
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Réponse de AsWeMove

Thank you so much for taking the time to share this! We're happy to hear our Customer Care team was able to resolve everything quickly and follow up to make sure you were taken care of. That's exactly the experience we strive to deliver. We truly appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

Proactive

Proactive, friendly, results-oriented customer support staff. Responds even after hours, works in the customer's best interest, and reaffirms my loyalty and affinity to the brand. Recommend highly.

29 juin 2026
Avis spontané
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Réponse de AsWeMove

Thank you, KL.

Noté 5 sur 5 étoiles

Very comfortable

Very comfortable. I bought them for when I get massages & they are perfect

18 juin 2026
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Réponse de AsWeMove

Thanks for the kind words, Dan.

Noté 5 sur 5 étoiles

As We Move…is the way to go

I have been a customer of As We Move since their inception. It’s a great product I love the aspire briefs dominate boxer briefs and recover boxer briefs. All three styles are different but are so lightweight so you feel like you are not wearing any underwear.

17 juin 2026
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Réponse de AsWeMove

Thanks so much for sticking with us through the years. We appreciate the kind words and feedback.

Noté 4 sur 5 étoiles

I love your products but too much marketing

I love your products and the site is pretty good, although scrolling when selecting product is a bit cumbersome. I would have given you a 5 but you send way too many marketing emails. I think I received fove emails about your Canada Day sale. It's great to be informed but is more annoying than useful.

18 juin 2026
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Réponse de AsWeMove

Thank you so much for the 4-star review and for being a fan of AsWeMove! We're glad to hear you're enjoying both our products and the overall shopping experience.

We also really appreciate the candid feedback. We've shared your comments about product browsing with our team, as we're always looking for ways to make the site easier to navigate.

And thank you for calling out the marketing emails. We never want to overwhelm our customers, even during major events like Canada Day. Feedback like yours helps us strike a better balance between keeping everyone informed and respecting their inbox. We truly appreciate you taking the time to let us know.

Noté 1 sur 5 étoiles

I never received my shipment

I never received my shipment. I’m still waiting

18 juin 2026
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Réponse de AsWeMove

Hi Nathan. We're so sorry for the wait and understand how frustrating it is to still be waiting on your shipment. We truly appreciate the support you've shown AsWeMove over the past two years and see that you've had 11 successful orders with us during that time. Our Customer Care team will be following up with you soon to look into this and help get it resolved.

Noté 5 sur 5 étoiles

Fantastic customer service. Great products.

Fantastic customer service: UPS lost my order. When contacted, AsWeMove replied within hours and arranged for a replacement item to be shipped entirely free of charge. Wow.

Products are shipped on time. High quality underwear, always one of my go-tos.

18 juin 2026
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Réponse de AsWeMove

Glad to hear customer service was able to resolve this. We appreciate you as a customer, Joshua.

Noté 5 sur 5 étoiles

Aspire Long Brief

The new style Aspire Long Brief feels good. I was a little disappointed at first because I had ordered my normal size of the older style with the lower profile waistband. All of the Aspire line now comes with the thicker waist band regardless of what the product picture shows. If you are a returning customer I recommend going up one size from what you were used to with the slimmer wasteband.

18 juin 2026
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Réponse de AsWeMove

Thank you for the 5 star feedback. We appreciate the product recommendation.

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