ATHLEAN-X™ Avis 

Judith was very personable and responsive through my entire experience. She went over and above and really listened and made me feel appreciated. Thank you!

The response was prompt, courteous and professional. Thankyou

This is by far the best exercise website of them all. Any goal you have can be reached here, and the calendar interface makes it so easy to stay consistent

Having seen Jeff's videos often on social media I recently took the leap and bought a membership on his app for coaching programs, what a disappointment.
I quickly discovered that while Jeff's online you tube videos are great, the mobile app is total garbage. As someone who has trained for years and used several fitness apps, this is honestly the worst I've seen. The design is poor, the functionality doesn't work and just trying to access the exercises is a struggle. My recommendation, don't waste your money - because you won't get it back either, terrible customer service.
You've been warned.

I like the supplements but they’re absurdly overpriced if you live anywhere but the US. Im in Canada and it’s hundreds of dollars plus shipping plus customs to get three supplements. Have ordered them before and after the 6 years I’ve followed i expected them to step up their customer experience but i guess they dont care about anyone outside their borders

Very responsive support staff, including during the 4th of July weekend! Understood my request and my problem from the first email and solved it very promptly.

My husband and I were excited to purchase and try four ATHLEAN-X products as part of our health journey. Unfortunately, we both had a very negative reaction to them.
When we reached out to the support team, instead of showing any willingness to help—whether through a partial refund or working toward a reasonable solution—they simply pointed us back to their return policy, with no flexibility or concern.
The experience felt dismissive and frustrating, especially given the circumstances. Customer service matters, and this was a complete miss.
Would not recommend—we will NEVER use or recommend them again.

I can’t compliment this company enough. From the training programs through the supplemental products through to customer service ( thanks Erica)I had a delivery lost in transit and the customer service sorted it very quickly . They answered my queries very quickly and I felt like a valued customer.

ATHLEAN-X has been extremely helpful in my gaining strength and mobility. Being a senior citizen I pursue learning each day on how to improve my daily strength needs and responsibilities for me, and my family. Michael at ATHLEAN-X has been patient, professional and knowledgeable with all of my questions, even the minor ones and always answers them with a positive tone in a reasonable time. Being an old guy I've always struggled to follow an exercise "plan". JACKED is the first plan that I have followed as close as possible, in many years. I think the reason I'm able to follow the JACKED program is because I made a commitment and I trust the information giving from ATHLEAN-X (Jeff & Michael).

I had an issue and the team fixed it in no time! Tysm, guys!

Not only are the products great but the team is super responsive and helpful

I asked if AX offers a discount for military or veterans...AX doesn't. But, I was shared the small difference between my order and free shipping by Lisa! I thanked Lisa for letting me know and added an extra Mochaspresso.

Erica, the customer support representative I worked with, was very prompt and courteous. She was quick to respond to my issue (a package getting lost), identify what happened, and rectify it; she provided consistent updates along the way until my package arrived. Great services to match the great quality of the products Athlean-X provides!

Athlean X, let me swap a program that was more inline with my goals.

I really like the website layout. the variety of programs is awesome. Customer support has always been very good. They are quick to respond with answers and directions. I use Athlean-x protein powder and creatine and find it very helpful and useful in my workout regimen.

I recently had an order mixup which was addressed promptly and very respectful and professional then solved within 24 hours! Kudos to Erica and team Athlean for their hard work as I'm sure the holidays have been demanding on everyone. I've never had a bad experience and someone is always there to address any(if any) problems that occur!
I have used Atheanx off and on over the last 4 years, amongst my career changes, education and working 6 days a week etc. My health physically and mentally went through its ups and downs however, I never forgot the reason I chose Athleanx in the first place. Jeff Cavalier, I believe is amongst the most legitimate persons i have seen truly looking out for people's health. He is not fake at all, the fact that he remains focused on giving the best health advice in different formats gave me enough options to find what i have been looking and struggling to do for the last 20 years. I look forward to seeing the next 20 years + !

Great program you can believe in with science based excercises and a customer support team that is really helpful if you mess up ordering.

Athleanx is absolutely amazing. Anytime I had an issue big or small, it was taken care of immediately!!! The training is beyond words. So thankful I have been a part of this family for almost 4 years.

Was going to place an order based on their most recent email ad "Free Shipping on all orders" I went to check out and it says "You're only $38 from FREE Shipping" I called customer service and questioned her about the ad sent via email. Her response was free shipping is on orders over $75. informed her, that is not what the ad said. She did not offer the free shipping to honor the ad. As a long standing customer and as part of good customer service practice, would have been to make good on the free shipping for my inconvenience. She offered me nothing.