Audley Travel - USA Avis 

482
TrustScore 5 sur 5

4,8

North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our fa... Voir plus

Noté 5 sur 5 étoiles

Frank Pergola at Audley created a magical trip for us tailored to our varied interests. We were able to experience so much of what Porto and Vila Nova de Gaia have to offer. The private tour guides... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with Thora, our travel advisor, was excellent from start to finish. Her recommendations and plans were thoughtful and showed real travel experience. I personally like a trip with a mix of orga... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spent many months chatting with Eric Carnes preparing for my Portugal trip. Eric planned every detail with careful consideration of our needs. When in Portugal, we woke up everyday to a driver in... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'excursions culturelles
  2. Hôtel-boutique
  3. Agence de voyages en bateaux de croisière
  4. Agence d'excursions
  5. Voyagiste
  6. Agence de voyages

À propos de Audley Travel - USA

Écrit par l'entreprise

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Écrit par l'entreprise

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Coordonnées de contact

  • North Washington Street 77, 4th Floor, 02114, Boston, Massachusetts, Etats-Unis

  • 1-866-346-2654

4,8

Excellent

TrustScore 5 sur 5

482 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(482)

556 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Incredible Moroccan Adventure!

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our family's exact preferences.

Throughout the journey, we were joined by exceptional local guides in every city who provided rich historical context and genuine local perspective. Our accommodations fit our needs seamlessly, ranging from beautiful traditional riads to a luxury desert camp. It’s hard to pick a single highlight...we loved everything from exploring Marrakech and Fes to riding camels in the Sahara Desert and spending the day with a local Amazigh family to learn their customs. Highly recommend working with Corinne and the Audley team!

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Eric at Audley travel was exceptional

Eric helped us plan our trip to Portugal. He really listened and got a good feel for what our family likes to do on vacation. Every excursion he booked us on was exceptional. The trip went seamlessly. I’ve used other agencies in the past and not had such a good result. I want to thank Eric and Audley travel for putting together a trip my family will remember for a lifetime!

28 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Nikki,

Thank you for taking the time to leave a review! We are so happy to hear your trip went seamlessly.

We are thrilled you felt Eric really listened and got a feel for what your family likes, booked exceptional excursions, and overall put together a trip your family will remember for a lifetime. We will make sure to share your feedback with him and his manager.

We hope to plan another vacation for you and your family again!

Best Regards,
Audley Travel US

Noté 5 sur 5 étoiles

Working with Thora

Working with Thora, our travel advisor, was excellent from start to finish. Her recommendations and plans were thoughtful and showed real travel experience. I personally like a trip with a mix of organized plans and some open time to immerse and 'get lost', and Thora got that. Everything was very organized and communicated clearly. In country, everything went smoothly, and my son and I had an AMAZING time we won't forget. Thanks, Thora!

15 juin 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Oliver,

Thank you for your kind words about Thora and for reviewing us! We so appreciate you choosing Audley and are so glad to hear it was a amazing trip!

We will be sure that Thora and her manager knows how much her thoughtful planning paid off to create a smooth experience. Know we are happy to plan a journey with you in the future if you are ready to travel with us again!

Best Wishes,
Audley Travel US

Noté 5 sur 5 étoiles

Ten Days in Cornwall

We just finished a ten day trip to Cornwall which was arranged by Mareesa at Audley. They set up the flights, hotels (Padstow, Fowey, St. Ives) and also a few major events (stones walk with a local guide, dinner at Rick Stein’s in Padstow, etc.) while leaving us plenty of times for hikes, botanic gardens, and the Tate in St. Ives. This all worked out great. The driving distances were short and we had never been to Cornwall. We had some rainy days but also 3-4 beautiful days. It was a great trip and Mareesa truly understood what we were interested in and made all the right connections for us.

8 juin 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Henry,

We really appreciate you taking the time to share your feedback about your trip to Cornwall with us! We are so happy to hear that you had a great trip, and that you experienced the value of booking a tailor-made journey with Audley.

I will be sure to share your thoughtful words with Mareesa and her manager, and we'd be delighted to help you plan your next adventure whenever you are ready.

Best Wishes,
Audley Travel US

Noté 5 sur 5 étoiles

My most recent trip to Ireland

My most recent trip to Ireland, planned with Audley was in May 2026. Lilly C. was my advisor.

Working with Lily took all of the work and stress out of planning. Our interests were built into the itinerary and every moment that we spent in Ireland was meaningful due to the careful planning.
I must say that the accommodations were excellent. I would highly recommend using a AUDLEY as a travel company, and if you are traveling to Ireland, Lily C. Was excellent to work with.

Jean Marie

22 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Jean Marie,

Thank you so much for sharing such kind words about Lily and your journey with us! We are so pleased to hear that you had a meaningful trip with excellent accommodations, carefully crafted by your specialist. We'll be ready to assist whenever you are ready to plan your next adventure.

Best,
Audley Travel US

Noté 5 sur 5 étoiles

Absolutely the best trip we have ever…

Absolutely the best trip we have ever taken. Laura had every step of travel arranged so there was absolutely no stress. We were met at every airport with porters and people guiding us through Customs. So nice to get off an airplane and not have to look for signs of where to go next.
Chobe and the Okavango Delta were amazing as was Victoria Falls. So much wild life so close to you. Hotels were perfect and friendly. No way could I have selected appropriate hotels by just going on line. We were given great packing tips and there were NO unwelcome surprises.
Audley made our 50th Anniversary trip so memorable. A true pleasure to work with.

3 juin 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Mary Jo,

Thank you so much for sharing such a glowing review. We’re absolutely delighted to hear that your 50th anniversary trip was such a special and memorable experience.

It’s wonderful to know that everything ran so smoothly and stress-free, from your airport arrivals to your time exploring Chobe, the Okavango Delta, and Victoria Falls. These are truly incredible places, and we’re so pleased they lived up to the occasion.

It means a lot to know we could play a part in such a milestone celebration — we’ll be sure to pass your kind words along to Laura.

We hope to help you plan another memorable adventure in the future!

Warm Regards,
Audley Travel US

Noté 5 sur 5 étoiles

First Trip to Italy

Andria and team were excellent in guiding us through choosing enjoyable locations to visit in Italy. They took care of all details related to transfers to and from airports, the train, and to other experiences. We were relieved of any stress. The team in country was responsive and helpful. Restaurant suggestions were wonderful, particularly Auras on Ischia. We can’t imagine a more enjoyable trip. We will be back for another trip to Italy with Andria. Thank you for your kindness and attention to every detail!

29 avril 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Ken & Melanie,

Thank you so much for taking the time to share your thoughtful words about your experience with us. We are so glad to hear that Andria's kindness and expertise shined through and that she and her team created such an enjoyable tailor-made journey!

We will be sure to share your comments with Andria and the team, and will be here to help whenever you're ready to plan your next trip!

Best,
Audley Travel US

Noté 5 sur 5 étoiles

Amazing Experience

I spent many months chatting with Eric Carnes preparing for my Portugal trip. Eric planned every detail with careful consideration of our needs. When in Portugal, we woke up everyday to a driver in a Mercedes Benz and a well-educated tour guide who took us to our daily destination. Even though I knew my daily itinery, it far exceeded the words on the paper. If I say flawless, I mean flawless. In fact, I can never travel in a group again.

27 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Lisa,

We really appreciate you taking the time to share your feedback about your trip to Portugal with us! We are so happy to hear that you had a flawless experience, and that you truly experienced the value of booking a tailor-made journey with Audley.

I will be sure to share your kind words with Eric and his manager, and we'd be delighted to help you plan your next adventure whenever you are ready.

Best,
Audley Travel US

Noté 5 sur 5 étoiles

Capturing New Zealand in 10 days

Within 24 hours of contacting Audrey Travel about a possible trip for us to New Zealand, their Country Specialist had developed an itinerary that with but a slight adjustment captured New Zealand within a 10 day window. Besides a detailed travel booklet they sent to us, they provided a readily available snapshot of the trip itself. Because of the this, the trip went off without a hitch.

28 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Dear Tom,

Thank you so much for your wonderful review! We’re delighted to hear that the planning process led to such a fantastic trip.

Your kind words truly mean a lot, and we’ll be sure to share them with your specialist and their team. We hope to help you plan another memorable trip in the future!

Warm regards,
Audley Travel US

Noté 5 sur 5 étoiles

Fabulous 1st Greece Adventure

Our 1st Adventure to Greece was a fabulous experience in May 2026! It was my first trip with Audley and my friend’s fourth. Every detail, guide, meal, driver, hike, boutique hotel, and “helpful hint” were on point. Guides at ruins were trained and practicing archeological professionals. Meals and Walking Food Tours brought cultural insights. As two mature women traveling abroad, we felt very safe as each step knew our next connection. Eric Carnes used our feedback during the entire planning process to prepare a bespoke itinerary that suited our interests and personalities. Connecting with the people that led our experiences indicates depth of knowledge and professionalism in the Greece Team. That depth balanced with a genuine individual warmth led to many special memories.

9 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Janice,

Thank you so much for taking the time to share your kind words about your experience with us. We are so happy to hear that Eric took the time to listen and take your feedback and requests seriously, resulting in a wonderful tailor-made journey for you and your friend!

We will be sure to share your comments with the team, and will be here to help whenever you're ready to plan your next adventure!

Best,
Audley Travel US

Noté 5 sur 5 étoiles

Japan in the Spring

My husband and I recently returned from an unforgettable trip to Japan. Everything was exceptionally well-organized, from the lovely accommodations and punctual transportation to the amazing recommendations for sightseeing and dining. We were also very impressed with the responsiveness of your 24/7 service; when we had a question regarding museum tickets, we received a reply within minutes.

Coming home, a coworker who lived in Japan for two years commented on how well we found "off the beaten path" gems that most travelers miss. We have Audley to thank for that. While we were initially concerned about the crowds during peak cherry blossom season, our itinerary allowed us to escape the busy areas whenever needed.

Mackenzie McNeill did a wonderful job and was a pleasure to work with. She took the time to understand our "must-see" list and offered excellent advice on additional sites to consider.

We cannot recommend Audley enough and look forward to working with them again.

4 avril 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Mackenzie,

Thank you so much for taking the time to share your feedback about your recent experience with us. We are so happy to see that you had an unforgettable time in Japan this past Spring! Sounds like Mackenzie really helped curate a great trip with hidden gems and great service. We will be sure to pass your kind words on to her and her manager.

Best,
Audley Travel US

Noté 5 sur 5 étoiles

I had the best experience ever with…

I had the best experience ever with this company. Caroline Fahey planned our trip to Switzerland and it was Amazing!! Very organized, we met with her on zoom to go over the logistics which helped immensely. We also had a phone number just in case we had questions while on vacation. I called it because our flight was a little late. They promptly answered and were already following our flight to let our driver know, definitely excellent customer service. We appreciate and highly recommend Audley Travel & Caroline. We will definitely recommend your services as well as using them, thank you.

15 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Sam,

Thank you for taking the time to share your experience. We're so glad that Caroline was responsive and accommodating, answering your questions and creating an itinerary tailored to what you were hoping for on this trip. We're also pleased that our team was able to support you when your flight was delayed and that you felt well taken care of.

We look forward to helping you plan your next adventure!

Best wishes,
Audley Travel US

Noté 5 sur 5 étoiles

Audley Travel is consistently excellent

Tesia at Audley Travel helped us plan a wonderful trip to Japan. She was wonderful to work with and our itinerary was exactly what we wanted. This is our 5th trip with Audley and they have all been excellent.

6 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Clea,

Thank you so much for taking the time to provide your feedback! We're happy to hear that Tesia helped to make this trip to Japan so special. It's wonderful to know that she created an itinerary that included everything you were hoping for.

Hearing that this was your fifth trip with us is amazing, and we can't wait to help you plan your sixth whenever you're ready!

Best wishes,
Audley Travel US

Noté 5 sur 5 étoiles

I cannot recommend my travel agent…

I cannot recommend my travel agent enough!. Eric planned two absolutely amazing trips for us. One to Portugal and our most recent trip to Greece, both of which were unforgettable. His attention to detail, professionalism, and constant communication made everything seamless from the beginning to the end. Eric was always attentive, responsive, and made sure every part of the trip was perfectly coordinated, from the beautiful hotels, excursions and incredible dinner plans. Everything exceeded our expectations. It is rare to find someone who truly cares about creating such personalized and stress-free experiences. Thank you for making our travels so memorable. We are looking forward to our next adventure with you.
Thank you,
Moniek

14 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Moniek,

Thank you for your wonderful feedback! We're thrilled to hear that your experiences in Portugal and Greece were so memorable. Eric will be delighted to know his attention to detail and dedication helped make your trips seamless and special. At Audley, creating personalized, stress-free travel experiences is what we strive for, and we're so happy we could exceed your expectations.

We truly appreciate your trust and look forward to helping you plan your next adventure!

Best wishes,
Audley Travel US

Noté 1 sur 5 étoiles

Audley Travel is a Dishonest Organization That Cannot Be Trusted

Audley Travel is, without a doubt, the worst organization I have ever dealt with. They absolutely cannot be trusted.

The entire experience was built on deception. Their specialists will tell you one thing, lie to your face, and then come back later with completely different details. No one in that office seems to know what is actually going on, and the lack of transparency is staggering.

What makes it worse is how they deliberately protect themselves from their own incompetence. They force you to sign a "terms and conditions" contract before doing any actual work with you. Once they fail to deliver on their promises, they hide behind that legal paperwork. No matter what verbal agreements or assurances their specialists give you, they will simply tell you it doesn't matter because of what you already signed.

To make matters worse, they completely refuse to provide actual, itemized receipts or invoices from the airlines, hotels, or other third-party vendors. This is clearly just a tactic to cover up massive hidden fees and markups they are charging you behind the scenes.

Avoid Audley Travel at all costs. They are deceitful, disorganized, and completely untrustworthy.

4 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Dear Elena,

Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with your experience.

Your booking formed part of a group trip, with all payments made by the lead traveler. When you later advised that you needed to cancel due to a change in your personal circumstances, we reviewed your case carefully. As outlined in our Terms & Conditions, which are shared and agreed to prior to booking, certain elements of a trip, including deposits and specific travel components such as flights, are non-refundable. Despite this, and in recognition of the situation described, our Client Experience team worked directly with your party to provide a goodwill resolution outside of our standard policy.

In relation to your comments on transparency and pricing, Audley Travel operates as a package-based provider. We design and manage bespoke trips, and pricing reflects a comprehensive service model rather than itemized components. Full trip details, inclusions, and costs are shared in advance to allow clients to make informed decisions before confirming.

We also take our data privacy obligations seriously. As payments were not made directly by you, any financial documentation or refund processing must be handled with the lead traveler, in line with standard practice.

We appreciate that this was a challenging personal situation and regret that the outcome has led to frustration. We remain committed to providing a consistent and transparent service to all our clients.

Warm regards,
Audley Travel US

Noté 5 sur 5 étoiles

Japan Family Trip - May 2026

We just finished a trip to Japan for 20 days, planed by Tesia Batts from Audley Travel. It was an amazing adventure. Tesia, took the time to listen to what our family liked to do and what we wanted to get out of the trip. She created a customized itinerary, including personal tour guides that made the trip enjoyable. She selected hotels based on our preference and we were very happy with all Hotels. Her knowledge of Japan was extensive and she was able to make this a family vacation we will never forget. I highly recommend Tesia Batts and Audley Travel, for helping you plan your next adventure.

3 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Nicci,

Thank you for sharing such a wonderful review. We're thrilled to hear how special your family's journey through Japan was. Tesia will be delighted to know that her attentiveness, knowledge, and thoughtful planning helped create such a meaningful and memorable experience. It's great to hear that the guides, accommodations and itinerary all aligned well with your preferences.

We truly appreciate your recommendation and would love to help plan another adventure for you in this future.

Best wishes,
Audley Travel US

Noté 5 sur 5 étoiles

Sipping our way through Tuscany

My husband and I have been traveling the Mediterranean on our catamaran for two years. The coast is beautiful but we really wanted to experience Italy inland. I contacted Audley and Lauren Middleton quickly responded. She listened to our desires and promptly put together an amazing trip. We left our boat near Pisa and began our amazing Tuscany, Florence, and Venice adventure. The accommodations were fabulous and the tours written as if from a story book. Lauren did an excellent job. She was even able to get our well put together itinerary binder to our first destination in San Gimignano. We were already in Europe and could not receive it in the US. Loved the extra touch of a specially delivered bottle of bubbly.

10 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Kimberly,

Thank you for your thoughtful words and review! We are so glad that Lauren was able to make an amazing trip possible and that there were storybook experiences along the way.

We will be sure to relay your kind words to Lauren. We look forward to helping you plan your next adventure!

Warm regards,
Audley Travel US

Noté 5 sur 5 étoiles

The detailed plan for the 26 days in…

The detailed plan for the 26 days in Japan was incredible. Accommodations created for my mother who couldn't walk a lot were fantastic. Hotels, food, cities, transportation and time response while in Japan were outstanding.

23 mars 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Paola,

Thank you for your lovely review! We're so pleased to hear your 26-day Japan trip was such a success, and that the arrangements worked so well for your mother’s needs.

It’s wonderful that everything—from accommodations to transportation and in-country support—met your expectations. We’ll be sure to share your kind words with the team.

We’d be delighted to help you plan another incredible trip in the future!

Best wishes,
Audley Travel US

Noté 5 sur 5 étoiles

Our trip to Portugal was amazing

Our trip to Portugal was amazing! Erika Jolle did an amazing job planning our trip, and she listened to what we wanted. She also gave us invaluable advice on things to see that we weren’t aware of. She also kept cost well within our budget. Our trip to Lisbon was great. The hotel in Lisbon, Corpo Santo, was quaint and the staff was incredibly helpful. The transfers that Audley provided were first class, and the excursions - Fado dining experience in Lisbon and four hour tours in Lisbon and Porto. Audley’s local agency responded to our requests after hours. The highlight of our trip was our tour of the Duero Valley. A chauffeured limousine two hour ride from Porto to the valley, a private wine tour and a private boat ride on the Duero River. Just an amazing trip. Kudos to Audley and Erika.

23 avril 2026
Avis spontané
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Réponse de Audley Travel - USA

Dear Bob,

Thank you for your 5-star review! We’re thrilled to hear you had such a wonderful trip to Portugal and enjoyed working with your specialist, Erika. It sounds like you had a truly memorable experience!

We will be sure to share your kind words to Erika and her team. We hope you chose to travel with us again soon!

Warm regards,
Audley Travel US

Noté 5 sur 5 étoiles

Peace of mind in a foreign country

We especially enjoyed the peace of mind we had during our trip knowing that all arrangements (vehicle, hotels, attractions, and guides) were done with reliable and trust-worthy agencies. Audley's travel consultants are especially knowledgeable about the area and their recommendations were extremely valuable.

4 mai 2026
Avis spontané
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Réponse de Audley Travel - USA

Hi Greg,

Thank you for your review! We're delighted you felt at ease throughout your trip and that our trusted partners and knowledgeable Country Specialist helped make your experience so seamless and enjoyable.

We'd love to help plan your next adventure whenever you're ready!

Best wishes,
Audley Travel US

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