Backwater Reptiles Avis 

571
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My daughter had to release a frog she rehabbed and was pretty upset to see him go. My husband, who doesn’t like to see his baby (she’s 16 lol) upset purchased a red eyed tree frog. The order and deliv... Voir plus

Noté 1 sur 5 étoiles

Our tortoise arrived in a bag packed in a small box. He also ended up having worms and when we reached out to Backwater Reptiles to suggest the treat their animals, we were told that they could not g... Voir plus

Noté 5 sur 5 étoiles

Thank you, thank you, thank you! We are all so flipping excited these last two days have been stressful!! They have arrived and all seem to be doing great!! I’m obsessed! I’m sure we will be addi... Voir plus

Noté 5 sur 5 étoiles

I got my beautiful blizzard baby cornsnake on time,healthy and very active. She has a super calm demeaner and is okay with being handled often. She hasn't tried to bite anyone and is gorgeous. Thank y... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. aussi dans
  3. Magasin d'aquariophilie
  4. Magasin de reptiles

Informations provenant de diverses sources externes

We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

571 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,7

Tous les avis

(571)

73 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I just wanted to say thank you

I just wanted to say thank you. He's here and well and already feeding. You guys are amazing. I look forward to my next purchase with you. And your customer support and response time are phenomenal. Thank you so much.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Just wanted to say thank you to…

Just wanted to say thank you to Backwater Reptiles had some issues with ups delivery twice no fault to Backwater Reptiles all on UPS unfortunately my first delivery was delayed and arrived DOA but Backwater Reptiles honored their guarantee and sent out another one of course I had to cover the shipping cost but at a discounted rate so all in all I'm pretty pleased with the service

26 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I received the most perfect 2 inch…

I received the most perfect 2 inch value versicolor today. I really liked that I could choose a preferred gender and they would try to get me that and they were priced at approximately $60 less than the next lowest priced one of this size. The shipping went perfectly. Arrived right on time. The tarantula is also very docile and climbed onto my hand when I was attempting to transfer. I will be purchasing future pets from them, for sure.

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

New Anole enclosure

From the minute of purchase to the arrival of our new anoles , we have had a wonderful experience. Delivering the live animals can be tricky but all 12 made it here safety and alive. Thanks to Backwater reptiles we have a fantastic family of frogs , bearded dragons and now anoles. Thanks again Backwater reptiles.

18 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Will never buy from this company again

Will never buy from this company again. I ORDERED FEMALES. & was sent males. & not in great condition. Male chameleon had sore on his face. I ended up having to buy whole new set ups for the males I recieved all for their MESS UP. Reached out to their company to see if they would resend me females and they were rude and not helpful at all. They told me the male female option button is just a “preference”. What kind of bullshit is that. If you’re not going to send what people wanted then give them an option to cancel the order. & WHY PUT A MALE/FEMALE option if you’re not even going to abide by the selection the customer picked.

Do not buy from them unless you want to be disappointed

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Guyana retail boa

Just received my Guyana redtail boa a day ago cannot be more pleased with the customer service and the reptile I received. She was so docile and friendly came out of her bag straight into my lap and into my hands could not be more happy. Thank you very much. Would definitely recommend backwater reptiles.

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience - Backwater Reptiles delayed the shipment of my treefrogs to avoid winter storms but the frogs and their live food arrived warm and happy. Good customer service with a focus on delivering a healthy product.

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Beyond Satisfied, highly recommend.

Hello everyone! I received 3 amazing Rain Frogs from Backwater Reptiles. The overall transaction from start to finish was pretty smooth. They kept me updated through the process via email & answered my questions promptly. They even followed with me up after I received my frogs, that's pretty cool.

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered six whites tree frogs

I ordered six whites tree frogs, all showed up alive and well!!! Backwaters reptiles even added an extra frog. super happy with the experience customer service packaging of frogs and all around everything will definitely be doing more business in the future.

19 février 2025
Avis spontané
Noté 4 sur 5 étoiles

I have had several orders from BW

I have had several orders from BW, and recieved my last one 2date. Aquatic & reptiles to name a few. I have been NOTHING BUT COMPLETELY SATISFIED WITH OUR BIZ. Sorry you guys had a bad, bad. But, IF, that review were to change. I'll let you know, but I really doudt it. JBE3

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service that is rare today!

I could not be more impressed or happy about my order with Backwater Reptiles. They went beyond to make sure my order was correct and communication was constant and consistent. We experienced a cold snap thus things were delayed. They handled it all and I received my order in perfect shape, ready to eat and settle in. I could not be happier. Thank you Blackwater

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! My new day gecko arrived alive and well. He is very happy in my 36x36 paladarium. I will definitely purchase again from Backwater Reptiles.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Will continue to order here

Well ordered a lot from this outfit and had excellent luck multiple times,.had a hickup and they took care of it super fast and made it right as fast as I was hoping for !.I would highly recommend them for what your looking for , they do keep their promises! Best regards Jack Granger

28 janvier 2025
Avis spontané

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