Balfe's Bikes - Reigate Avis 

I arrived 20 minutes before the shop was due to close, having pushed my bike for 3 miles with a puncture. The chaps at Balfes found time to change the inner tube and check out the wheel …great service and all with friendly smiles!

Great help, advice and knowledge

Locality and service. Great people and I appreciate local businesses

Extremely helpful staff. They provided great advice for a cycling trip I'm going on. Very effective service to my bike.

Service was very good including making sure I bought the right bike for me in the correct size. Bike was also well set up.

Fantastic service from the Reigate branch - couldn't have done more for me.

Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable about everything to do with cycling. Gave me some really useful info about maintaining my bike and things to look out for to ensure I maintain it properly and save money in the long run.I cannot fault the staff or the service. The replaced an inner tube for quickly. I thought I might need two but they suggested because of the age of the bike probably no need. They were right. Could have got an extra sale but instead that gave got a long term new customer. Would not hesitate to recommend them

Really helpful staff. Worked on a crank replacement and talked me through all the work. Clear about pricing and were able to easily add a stand to the bike at minimal cost.

Incredibly helpful, knowledgeable and courteous customer service (Reigate branch). Excellent products and brands competitively priced. Highly recommend.

Very friendly and helpful

A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally hooked. My round trip to Balfe’s is 60 miles and I believe it is worth that journey.

Great bicycle, we are really happy 😊

Fast efficient service. Arrived to find bike ready and after a comprehensive fitting session was ready to go. All staff were very helpful and informative.
Will certainly recommend Balfe to friends.

Very helpful in recommending and providing specific bits of kit for my wife's bike

The communication was very good. The arrival time earlier than expected. Friendly staff.

Richard in the workshop was very helpful and willingly gave up his time and expertise to try to help address the problem with my Trek. Gold star ⭐... The other Reigate staff were also very customer focused and approachable.

Excellent customer service and knowledge of products. Simon was extremely helpful.

Very attentive and responsive to the client's needs. Excellent service.

Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answer and could place my order.
They-probably deserved 5 stars as did the delivery people.