BatteryMart.com Avis 

433
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Battery Mart was excellent to work with customer service is excellent i spoke with a gentleman named wil he helped me with my order by far the best experience Ive had first class all the way r... Voir plus

Noté 5 sur 5 étoiles

I had to order batteries for my solar lights since they were not available at local stores so I went online. I checked several sites comparing delivery charges, prices and reviews and chose Battery M... Voir plus

Noté 1 sur 5 étoiles

It’s been 8 days since I ordered and all that’s happened is a shipping label was created. I’d expect things would move a bit faster since I paid almost as much for shipping as I did for the item and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The website is informative, answers most of the questions about it's products. The rep was helpful when I called on the phone. The battery was delivered quickly, came as advertised, except for the "sp... Voir plus

À propos de l'entreprise

  1. Magasin de batteries
  2. Magasin d'électronique

Écrit par l'entreprise

BatteryMart.com has one of the largest inventories of alkaline and sealed lead batteries, rechargeable batteries for cell phones, camcorders and more.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

433 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(433)

221 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

You send the wrong baterries for my…

You send the wrong baterries for my Satellite Toshiba laptop.

2 novembre 2025
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Réponse de BatteryMart.com

Thank you for your feedback. We’re sorry to hear about the trouble with your order. Our records show that the battery you received matches the part number listed as compatible with your Toshiba Satellite model. I understand our returns team is already assisting you, and we’ll make sure everything is resolved to your satisfaction.

Noté 2 sur 5 étoiles

Item ordered was substituted

Ordered item listed IN STOCK, confirmation email listed item ordered, shipping email listed item ordered, packing list received and item was substituted.

26 octobre 2025
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Réponse de BatteryMart.com

Thank you for your feedback. We’re sorry for the confusion with your order. The item you received is a compatible replacement for your laptop model, but we understand it was bulkier than expected. Our team has been in contact with you to clarify the differences between the two compatible versions and to offer options for a return or exchange at a discounted price.

Noté 2 sur 5 étoiles

You said that it was in stock

You said that it was in stock, but I won't get a tracking number until it reaches the US. I guess in stock could mean it's in stock somewhere. I just assumed it was in the USA. Three week delivery is too long.

24 octobre 2025
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Réponse de BatteryMart.com

We’re sorry for the delay and understand your frustration. We emailed you on 10/27 to let you know that your order is shipping directly from the manufacturer. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, which can result in additional transit time. We always do our best to communicate this clearly and truly appreciate your patience. If you’d like an update or assistance, please contact us at 1-800-405-2121 we’re happy to help.

Noté 1 sur 5 étoiles

Deceptive business practices!

This company is incredibly deceptive. They advertise that they have an address in the United States just to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

23 octobre 2025
Avis spontané
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Réponse de BatteryMart.com

We’re very sorry for the confusion and frustration this order caused. Your refund was processed today in full. BatteryMart.com is a U.S.-based company located in Winchester Virginia, and nearly all of our products ship directly from our warehouses here in the United States. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, and we always try to communicate that clearly.

Noté 2 sur 5 étoiles

The battery I purchased was supposed to…

The battery I purchased was supposed to be an exact fit for my vehicle, but it was not, so I had to return it. Before something is listed as an exact fit, that should be confirmed.

2 octobre 2025
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Réponse de BatteryMart.com

We’re sorry to hear that the battery didn’t fit your vehicle as expected. We do our best to ensure our listings are accurate by using manufacturer specifications and compatibility data, but sometimes vehicle variations can cause mismatches. We appreciate your feedback, it helps us improve our fitment information for future customers. Thank you for giving us the opportunity to make it right with your return.

Noté 5 sur 5 étoiles

Always the Best Service

Always the Best Service. Recently I had a battery shipped by my mistake to my summer address. RMA and return shipping label issued promptly and with no hassles whatsoever.

21 octobre 2025

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