beattieair.co.nz Avis 

I called to have my air con unit looked at as it wasn’t working. Was told someone was in my area and would be there soon. Guy arrived, used remote to turn air con on, it started working again. Next 10min was spent on a conversation about what temp I should run unit on. That was it! About 2 weeks later get a bill for $188. I queried it. There is apparently a 1 hr minimum labour charge, which it does not state anywhere on their site, $12 admin charge and a $45 vehicle expense. What the actual!! Disgusting is my thoughts. Absolute robbery. Am in the process of filing a complaint with the commerce commission.

We needed our heat pump working in winter. I enquired with a few places and had a technician from here come out to check the unit. Mentioned uncertainty around what was the problem but maybe it was the gauge and that someone would be in touch. This was on the 1st july. Late october i get a $200 invoice for work. No contact, no call, no hey lets book in a time to fix it in winter and keep you warm. Just pay the money now its spring. I questioned it and received no apology, no acknowledgment of lack of communication. If youd like to pay over $200 for a problem that is not resolved when you want it to be (ie; being warm in winter of the same year you enquired) then Beattie Air is your guy.