Beegone - Thornemere Group Avis 

Laura was very helpful with my situation and tried to help find a solution to my problem - will highly recommend :)

Excellent responsiveness and information provided.

Joel came out to do a free survey of the bees in our chimney. He explained all about bee behaviour and flew a drone up to have a closer look. He was polite, professional and well informed.

Laura was friendly, informative and reassuring about my recent discovery of a honey bee swarm, providing concise accurate details on whom to contact to resolve the situation. Highly recommended!

Spoke to Phil who gave very helpful advice when I called with an enquiry about possible bees in my garden. He was very quick to respond after I sent a video clip to identify the insects and we were able to establish that the bee removal service would not be needed in this case. Very knowledgeable and responsive and I would not hesitate to recommend their services to others.

Dan responded straight away and visited the following day for an assessment.
Jake was able to secure a team to visit two weeks earlier than planned to ensure they were able to contain the colony.
Marco and Harvey arrived on time and made an internal extraction via the floor.
They located the queen with the minimum of disruption. Marco's knowledge was amazing and Harvey is a good supporting role.
No hesitation in recommending these guys.

Caroline at Beegone was really helpful in diagnosing the problem! Upfront about the process of surveying the issue and potential costs and layed out the options that we could choose.
Great communication and easy to deal with.

Very very helpful many thanks

Very helpful on the phone on initial enquiry. Quick response to identify insects when I sent a video through. Reassurance that bee removal services were not required.

Laura was so incredibly helpful and very knowledgeable. Laura let me know my options, sent her photos to review and communicated with me late in the evening way out of working hours. I can’t recommend Laura snd the team enough. Fantastic service.

Laura was superb, told it as it was gave Pro’s and Con’s likely outcomes and long term solutions. Awesome thank you.

I found Beegone via a Google search and completed their online form to explain that I had a swarm of honeybee taking up residence in my wall cavity on the second floor. They came back with an estimate of £9000 which i rejected as being outrageous but, to my horror, I received emails asking me to sign the estimate. This has prompted my negative review. This is a narrow field as few apiarists are qualified to do cut outs so customers have little choice but I was quoted £2k by 2 others though I also consider this too much since it involves only 3 hours work. Even deducting personal insurance, vehicle expenses and equipment this would entail a huge profit.

Look elsewhere for bee removal. These guys are very quick to respond. However they gave me 3 overinflated options consisting of £5000 to circa £12000. Ranging from option 1 for you to replace the bricks, option 2 for them to replace the bricks, option 3 to make sure the bees don't come back. I used swarmcatcher, a family run business who were amazing. I got the £12000 option for £2000

First, a big thank you to superhero Ben for working incredibly hard, against the clock, to remove 30,000 bees and four sacks of honeycomb from our barn roof. We found a feral colony of bees at the holiday accommodation we run, only a few days before guests were due to arrive. Laura at Beegone took my call, asked all the right questions and fast-tracked the job for me. Beegone isn't a cheap option (we could only afford the basic package, which comes without guarantees). But they are experts in their field, and did a great job both on site and in terms of customer service.

I cannot recommend David and Beegone highly enough. I found them to be very professional and friendly. David kept me informed to how the process was going in removing honeybees and comb from our chimney from start to finish. I am delighted that the honeybees have been relocated.

I initially contacted this company for quote, for the removal of bees from a chimney. An approximate quote was given over the phone and the young lady agreed to send an email with details. So far so good. I received the email, with the wrong name. I then received a letter the following day, posted with the wrong name, despite me spelling it as part of my email address. A further email followed. I then return emailed the young lady requesting no further contact and that she should check basic data. I recieved no response to this email, but today weeks later another email quote.
Will they give up or will I now be bugged for life. Also my husband removed the bees, which are now happy at the end of the garden.

From initial phone call asking for advice, to a free diagnosis visit, and then to dealing with our very active wasp nest, PGH was quick, efficient, polite and knowledgeable. I would not hesitate to recommend them.

The Team at Beegone were wonderful from start to finish. Right from our first call, the customer service team were very communicative, polite and knowledgeable and shifted diaries around to help us out at short notice with a rat problem. Every appointment was prompt and punctual and the survey and subsequent treatments performed by Steve were extremely thorough.

Very professional and would highly recommend them.

I have been working with the Beegone team for a few months. The team are dedicated and passionate about saving bees which are so vital for our environment. True experts when it comes to live honey bee removal and reinstatement works. I am proud to be part of the team!