I was trying to use a discount code that was given to me but when I went to check out it would not take the code. So I called customer service and literally got the nicest women I believe I have ever... Voir plus
L'entreprise a répondu
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I was trying to use a discount code that was given to me but when I went to check out it would not take the code. So I called customer service and literally got the nicest women I believe I have ever... Voir plus
L'entreprise a répondu
I've been working with Ted Matos for a while now on lighting for our projects, and he's genuinely one of the easiest vendor reps I deal with. Fast on quotes, patient with changes, and he sorts out ret... Voir plus
L'entreprise a répondu
As a previous Bellacor customer, I’m so glad to see they are under new leadership and that they kept my PRO account active. The customer service representatives were amazing friendly, helpful, and mad... Voir plus
L'entreprise a répondu
These seat cushions were the perfect addition to my breakfast room table. Very well made. Beautiful, colorful unique fabric. Unfortunately, they were too thick for our chairs and that made the chair u... Voir plus
Bellacor entered a new chapter in July 2026 with the launch of a completely reimagined Bellacor.com, following a change in ownership. The relaunch marks a renewed vision for the Bellacor brand, bringing a fresh, elevated approach to online shopping for luxury lighting, furniture, and home décor. Today, Bellacor is built around a simple philosophy: inspired interiors begin with thoughtful curation. Rather than overwhelming customers with endless choices, Bellacor takes a designer-led approach, carefully selecting products based on craftsmanship, quality, materials, finishes, and their ability to work beautifully together. The new Bellacor experience brings this philosophy to life through curated collections, immersive lifestyle photography, video, editorial-style storytelling, enhanced product information, and visual-first discovery tools. Customers can explore products not simply as individual pieces, but as part of a larger design vision—making it easier to imagine how lighting, furniture, and décor can come together to create a cohesive and intentional space. Bellacor features an extensive selection from respected brands and designers across lighting, furniture, décor, outdoor living, and more. Collections are organized around design styles, lifestyles, trends, and inspiration, helping customers discover products through a more meaningful and visually engaging experience. Bellacor also serves interior designers, architects, builders, and other trade professionals through Bellacor Pro, offering dedicated support, exclusive pricing, and resources designed to help professionals bring their projects to life. At its core, the new Bellacor is about more than selling products. It is about helping people discover exceptional design, make confident decisions, and create spaces that feel personal, considered, and enduring. For inspired spaces. Guided by design. Curated by Bellacor.
Boca Raton, Etats-Unis
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Quick fulfillment and arrival box boxes arrived open on top as the tape appeared to fail but insides appear in tact.
I placed an order for a piece of furniture it was on back which was fine since then I’ve been given twi dates for the delivery each one getting later and later. Then I received an email to say that they had cancelled my order.
Eventually I managed to get through to Robin in customer service and they said they would replace the order and that the date was now a week later. I’ve had another email from them to say that they don’t know when this piece of furniture will be delivered. It has nothing to do with the manufacture ART. It’s distribution problem of Ballacor.
I keep calling to try and find answers. I’ve left messages with the manager and she never calls me back so now I’m just waiting. I’d have never ordered from Bellacor before and just waiting yo see if they will fullfill their responsibility to me.
I ordered a bath fixture that said it was in stock when I ordered it. Eventually, I got a nice email saying it was not available at present. I tried to hold off, but in the end had to cancel that and wanted to reorder a different fixture. I asked if I could get the new one ordered and have expedited shipping since I had been waiting for weeks already. I just got a form letter saying a refund had been issued and no mention of anyone helping me to reorder another fixture. I ended up waiting another couple of days to hear back and never did. Not great customer service.
product i ordered - not available..i had to followup 2 to get status - I cancelled order...reason given was supply chain issues. not happy as I finally found hanging lights I liked.
Ordered vanity to find it was no longer available
I ordered a bedroom set online,night stands arrived first. When the bed got delivered that's where things went wrong. I only received the head board and foot, nothing else. I was missing the mattress support and all 4 posts & metal rails for canopy. I called customer service and they said there was an error on their website and I only ordered the Headboard and foot board and that the other items are purchased separately. So I do order the additional parts to find out they couldn't source them due to supply issues
With all that said & time to return everything I was not able to get some of my money refunded since it was past there 30 day refund time. I got screwed out almost $2,500 worst company to ever buy from, buyers beware stay far away from Bellacor. They are many other trustworthy companies to buy your furniture from
The chandelier I ordered is still not here or updated as to when it would arrive. It has been almost 3 weeks since I placed the order I received one email that the order would be delayed with the promised to be updated within a couple of days and none of that has happened. How can I rely on purchasing anything. They offered me a 5% discount to compensate for the delay. As far as I know, I have not received any compensation at all at this point, including the 5% they offered
I've been ordering items from Bellacor for several years and have never been disappointed in the quality or delivery.
Chair got to us very quickly looks good sits well. Good value for the money.
Over priced for all their products. I returned the rug back and they charged the shipping fee which wasn't mentioned when we processed the refund. Do not recommend to buy from this place.
I am trying to track my order, but I get a message that it isn't an order.
Excellent customer service! Table had a defect and customer service was immediately responsive and a replacement was delivered in less than a week. Positive experience in all communications. Thank you!
The lamp is exactly as pictured on the website. Will use it in a bedroom. Delivery was very quick and packaging was excellent.
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