Bensons For Beds - Andover Avis 

181
TrustScore 4.5 sur 5

4,7

Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Andover

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Royaume-Uni

  • 1264335460

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(181)

25 052 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sarah

Sarah, at the Andover centre was very informative giving us all the information we required to enable a decision on the day.

26 octobre 2023
Noté 5 sur 5 étoiles

Excellent 1st class

Excellent customer service ,exceptional customer experience all starting with a store visit. Staff had excellent product knowledge and there were plenty of beds on show to see .Simple Internet ordering and impresive online product information through to a very professional delivery. And the best bit of all a quality Mattress . Great to have our local Andover store

13 octobre 2023
Noté 5 sur 5 étoiles

Satisfied customer

Delivered on time..efficiently ..and with no fuss ..despite the challenge of getting a large mattress up several flights of stairs!

3 août 2023
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Réponse de Bensons For Beds - Andover

This is wonderful to hear Jane! Thank you for your feedback. -Team Bensons

Noté 4 sur 5 étoiles

Helpful information

I had already looked at your website and the information given on which bed to choose was really helpful. On visiting your Andover store the sales assistant Sam was courteous and knowledgeable, allowing me to decide which mattress to buy.

26 juillet 2023
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Réponse de Bensons For Beds - Andover

Hello Mrs Collins,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Sam can be given the credit they deserves. - Team Bensons

Noté 5 sur 5 étoiles

Friendly Polite

Gay at Andover was friendly polite, helpful and very efficient. I ended up making my purchase of a double bed and mattress over the phone without even going into to store. Highly recommended.

21 juillet 2023
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Réponse de Bensons For Beds - Andover

What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons

Noté 5 sur 5 étoiles

I ordered a wardrobe for £499 in…

After an unpleasant experience. The Bensons team sorted out the wardrobe issues I had. It's taken about 9 months but it is sorted out and I now have a full functioning wardrobe.

3 juin 2023
Avis spontané
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Réponse de Bensons For Beds - Andover

Hi Elaine, we're sorry for the service you have received up to now. This isn't the experience we aim to provide and we always strive to do better in these cases. Thank you for your time on the phone today, your brand new wardrobe is on order and we will make sure this one is perfect. If you need anything else, please don't hesitate to reach out! -Team Bensons

Noté 5 sur 5 étoiles

New bed sorted!

Tara did a great job showing us round and explaining the mattress differences. All in all a hassle free experience!

24 juin 2023
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Réponse de Bensons For Beds - Andover

Thank you for taking the time to leave us a 5* review! -Team Bensons

Noté 5 sur 5 étoiles

Visited Dalton Park bensons for beds on…

Visited Dalton Park bensons for beds on the 23rd of June where I was advised by Sharon on double beds she showed me the matt climate air mem 6000 and different headboards tried another bed but decided on the above she was very pleasant and experienced and the transaction was carried out in no time very glad I purchased my bed there having had experience with bensons years before

22 juin 2023
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Réponse de Bensons For Beds - Andover

This is lovely to hear! We hope you enjoy your new purchases. -Team Bensons

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Lots of choices. Plenty of parking.

21 juin 2023
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Réponse de Bensons For Beds - Andover

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Noté 5 sur 5 étoiles

I popped in to the store just to see…

I popped in to the store just to see what was available, after browsing for a while a member of staff approached asking if I needed any help, I had my daughter's with me and she was just as hospitable to the girls as she was with me. This instantly relaxed me and allowed me to decide on what kind of bed I needed. She helped me with the different styles, how the mattresses come in different levels of firmness etc. The whole time I was in there, any costs were always explained and justified, I never felt she was just trying to get as much out of me as possible. Im also terrible at understanding colour themes in rooms so she assisted me in choosing a good colour for the bed.

I'm incredibly grateful for the time and support I received in store, thank you.

10 juin 2023
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Réponse de Bensons For Beds - Andover

Thank you for taking the time to leave us a review. -Team Bensons

Noté 5 sur 5 étoiles

Gay Stephens who was on yesterday was…

Sales person who was on yesterday was very helpful and gave us all the information we needed.

1 juin 2023
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Réponse de Bensons For Beds - Andover

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

Noté 5 sur 5 étoiles

Wonderful sales staff!

Wonderful sales staff. Tara in the Andover branch was friendly and very well-informed. Above all, she was not at all pushy, and left my wife and I alone to make a decision on what to buy.
The expected speed of delivery of a tailored product is also very impressive.
Great service.

28 mai 2023
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Réponse de Bensons For Beds - Andover

Hi Peter, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

Noté 5 sur 5 étoiles

Highly recommended

We dealt with Tara in the Andover store. She was not pushy at all, was happy & smiley and knew her stuff & answered all our questions, giving us different options etc which ended up in her getting a sale. We would highly recommend Tara at the Andover store.

27 mai 2023
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Réponse de Bensons For Beds - Andover

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

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