The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... Voir plus
Établissement
Changer d'établissement(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Voir plus
L'entreprise a répondu
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Voir plus
L'entreprise a répondu
Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Aylesford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Royaume-Uni
- 1622478986
4,7
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stewart at the Maidstone branch was…
Stewart at the Maidstone branch was excellent. He explained the different types of mattresses in a way which helped me quickly narrow down my options. I would strongly recommend him.
14 juin 2026
Réponse de Bensons For Beds - Aylesford
We're so glad to hear about your excellent experience with our team member. We appreciate your strong recommendation and kind words.
Team Bensons
very happy
very good levels of service from buying to delivery nothing can be faulted, everyone was very friendly and all knew there jobs, very polite.
11 juin 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased you received very good service from buying to delivery. Thank you for your kind feedback!
Team Bensons
Great service at the Aylesford store
The Service we received at the Aylesford store was very good, and the advice regarding the spilt head board was very useful.
The delivery went smoothly and the delivery men were excellent.
8 juin 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased you received very good service and useful advice at our store. It's wonderful to hear your delivery went smoothly and our team was excellent.
Team Bensons
Employee Tailie
Employee Tailie was very helpful when discussing needs on beds and what would suit me most.
She was happy and cheerful and made it a wonderful experience and very helpful on breaking down costs and adding delivery etc.
Would recommend talking to her for the best service at benson for beds.
10 juin 2026
Avis spontané
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear our team member was very helpful and made your experience wonderful! It's great that they assisted with your needs and explained costs clearly. Thank you for your kind recommendation!
Team Bensons
Very polite staff in store and the…
Very polite staff in store and the delivery team. Everything was exactly as described.
3 juin 2026
Avis spontané
Réponse de Bensons For Beds - Aylesford
We are so pleased our staff were polite and everything was as described. Thank you for your positive review.
Team Bensons
Superb service
Superb service from buying the bed and mattress to it arriving and being assembled A+
8 juin 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased you had superb service from buying to assembly! Thank you for your kind words.
Team Bensons
Réponse de Bensons For Beds - Aylesford
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Réponse de Bensons For Beds - Aylesford
We're so glad we could help you choose your new bed! Thank you for your recommendation.
Team Bensons
Excellent service from shop staff and…
Excellent service from shop staff and delivery men. Both helpful and knowledgeable. Will definitely buy there again
29 mai 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased our team provided excellent, helpful, and knowledgeable service! Thank you for your wonderful feedback.
Team Bensons
Very helpful!
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom.
Tailie was very helpful and showed us a variety of beds with and without headboards to help us, even though there was no guarantees we would return.
She was so helpful in fact we returned straight after we finished and bought a bed!
Again, Tailie showed us a variety of different fabrics and colours to help us match our colour scheme. Would definitely recommend
25 mai 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear about your positive experience finding your new bed! It's wonderful that our colleague provided such helpful assistance, even before your purchase. We appreciate you sharing your feedback and recommendation!
Team Bensons
Réponse de Bensons For Beds - Aylesford
We appreciate your kind words about our customer service. We are pleased to hear you had a good experience.
Team Bensons
Do not trust bensons for beds to sort out any problems, avoid buying from them if you don't want to end up like me with a bill of £1500,mattress you can't sleep on
Mattress was expensive, I've gone over my 40 days due to prior commitments, Mattress is supposed to be soft? It's not it's like sleeping on a board,it's a gel Mattress which we rotate every week, still hasn't made a difference 😒, I've got back issues and this has made it worse, wish I never bought it, old Mattress was better
16 mars 2026
Réponse de Bensons For Beds - Aylesford
We are really sorry to hear how disappointed you are with your mattress, especially given the impact it’s had on your comfort and back issues.
We’ll be sure to pass your feedback on to the relevant team, as this isn’t the experience we want for our customers.
My mattress!
Going into Bensons itself, the lady was very helpful, we had a laugh in there as the banter she had with one of her staff! Then the information she gave us was very helpful. Then I got the Email earlier than expected as to when the mattress was going to be delivered, which was great as it gave abit more time to arrange someone to be in when the mattress was going to be delivered! The guy rang about 40mins before and they arrived around the time they said. They were polite took there shoes off at the door, went upstairs changed mattresses and was down and finished within about 10mins. Would I use Bensons beds again? Yes absolutely great service from the start right up until delivery! Keep up the great work!
11 mai 2026
Réponse de Bensons For Beds - Aylesford
We are so pleased to hear you had such a positive experience with us, from the helpful in-store service to the efficient delivery. It's wonderful to know our team provided great service throughout. Thank you for your kind words!
Team Bensons
Very friendly and professional
Very friendly and professional. Thoroughly recommend from shop to delivery service.
17 mai 2026
Réponse de Bensons For Beds - Aylesford
We're so glad you found our team friendly and professional. Thank you for your recommendation!
Team Bensons - Jess
Best Mattress from Bensons for Beds
We went to Bensons for Beds in Aylesford, Kent, looking to buy a new mattress. The bed specialist was Stewart Edwards, and from the first moment he was informative, polite and very attentive. We left the store feeling confident that we had bought the best mattress for our bed and look forward to getting a good night's sleep again. Thank you Stewart.
7 mai 2026
Avis spontané
Réponse de Bensons For Beds - Aylesford
We truly appreciate you sharing your positive experience! We are so glad our bed specialist provided informative, polite, and attentive service. We hope you enjoy many nights of restful sleep on your new mattress.
Team Bensons - Jess
Tom the sales man was extremely…
Tom the sales man was extremely knowledgeable and helpful, we could not have asked for better service.
14 mai 2026
Réponse de Bensons For Beds - Aylesford
We're delighted our team provided such knowledgeable and helpful service. Thank you for your kind words!
Team Bensons - Jess
Excellent experience with Bensons
Excellent experience with Bensons. The sleep advisor was really helpful, and the sleep position analysis helped us enormously. We are very pleased with our new mattress. Well done Bensons.
17 avril 2026
Réponse de Bensons For Beds - Aylesford
We're delighted you had an excellent experience! It's great to know the sleep advisor and analysis were helpful, and that you are pleased with your new mattress. Thank you for your positive feedback!
Great service from start to finish
Great service from start to finish. Mattress is very comfortable and a great price
27 avril 2026
Réponse de Bensons For Beds - Aylesford
Thank you! 😊 We’re so happy to hear everything went smoothly from start to finish—and that your mattress is super comfortable and great value. Wishing you many cosy nights ahead,
Megan | Customer Care Specialist💜
Réponse de Bensons For Beds - Aylesford
Thank you! 😊 We’re glad everything was on time, quick, clean, and a good job all round. Much appreciated,
Megan | Customer Care Specialist
Kept me updated on arrival
Kept me updated on arrival, took care of the house when moving bed in and old mattress out. All polite and tidy
23 avril 2026
Réponse de Bensons For Beds - Aylesford
Thank you! 😊 We’re glad you were kept well informed and that our team took such good care of your home. Polite, tidy service is exactly what we aim for—enjoy your new bed,
Megan | Customer Care Specialist
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.