The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... Voir plus
Établissement
Changer d'établissement(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Voir plus
L'entreprise a répondu
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Voir plus
L'entreprise a répondu
Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Aylesford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Royaume-Uni
- 1622478986
4,7
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional experience
Very professional experience, courteous, helpful and very mindful to provide the best of the product to suit our needs. I love my beds. Thank you Benson.
11 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
Thank you for your lovely feedback Cassie! We’re thrilled to hear you had such a professional and helpful experience and that you’re enjoying your new beds. Your kind words mean a lot to us—thank you for choosing us,
Megan at Customer Care
Réponse de Bensons For Beds - Aylesford
We’re thrilled to hear our team was helpful! Your feedback means a lot to us and keeps us motivated to deliver the best service every time. 💜 Thank you for your positive review Mark – Lauryn at Customer Care.
Réponse de Bensons For Beds - Aylesford
Fantastic review Stewart! We’re so glad you had a great in-store experience—thanks for sharing!
Megan at Customer Care
Réponse de Bensons For Beds - Aylesford
Thank you- This review made our day! We’re delighted you found our team knowledgeable and the service excellent.
We're always here if you need anything further, Megan at Customer Care
From the sales assistant,delivery and…
From the sales assistant,delivery and fixing of the bed was excellent.
16 novembre 2025
Réponse de Bensons For Beds - Aylesford
We're so happy the sales assistant, delivery, and bed installation were excellent! Thank you for your positive feedback,
Megan at Customer Care
Very helpful store assustant
14 novembre 2025
Réponse de Bensons For Beds - Aylesford
We appreciate you noting the helpful assistance you received in our store Stephen.
We’re here whenever you need us — thanks for being a valued customer,
Megan at Customer Care
Vicki is extremely customer centric and…
Vicki is extremely customer centric and took the time to explain the different mattresses in detail, leaving me feeling comfortable with the choices and decision making.
It was due to her service levels and competitive price offers that I purchased 4 mattresses in the space of 1 week from Bensons. Still very happy with my purchases after 4 months, including being able to have a great night's rest on any of the beds.
12 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We're happy to hear that you found the explanations helpful and that your needs were well taken care of. We appreciate your positive feedback,
Megan at Customer Care!
They were exexcellent service
They were excellent from start to delivery
30 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We are so happy to hear that you had an excellent experience from the beginning to the delivery! We appreciate your positive feedback,
Megan at Customer Care!
Réponse de Bensons For Beds - Aylesford
Thank you so much for your kind words! We're thrilled to hear you had a brilliant experience and that our service exceeded expectations — 110% is high praise, and it means the world to us.
If there's anything else we can help with, we're always here for you,
Megan at Customer Care
Very good delivery
Very good delivery, on time, and great to get the phone call with half an hrs notice of delivery, so you dont have to wait in all day..
24 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We're happy to hear that you had a good delivery experience and that you were informed of the delivery time. We appreciate you taking the time to leave us feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Aylesford
We appreciate you taking the time to leave us feedback! We are so glad to hear that you found our customer service great and our staff friendly.
We're always here if you need anything else,
Megan at Customer Care
Excellent range of products on display
Excellent range of products on display. Friendly, knowledgeable and friendly staff on hand to advise and assist.
21 octobre 2025
Réponse de Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience. We're so glad to hear that you found our team friendly, knowledgeable, and helpful, and enjoyed our products.
Thank you for your review – Lauryn at Customer Care 💜
Great service
Clive was very helpful and knowledgeable, made choosing the right mattress for me simple. Different options for the base and headboard, great customer service, plenty of choice and affordable
19 octobre 2025
Réponse de Bensons For Beds - Aylesford
We're happy to hear that you found our team member helpful and knowledgeable, making your mattress selection simple. We appreciate your feedback regarding the choices and customer service.
We’d love to serve you again in the future.
Megan at Customer Care
Good experience from buying our beds to…
Good experience from buying our beds to final delivery
Great service highly recommended
Sales and delivery team were excellent
26 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
So glad everything went smoothly—thanks for sharing your experience!
Take care,
Megan at Customer Care💜
Very helpful sales assistant
Very helpful sales assistant. Polite and attentive with out being too pushy
27 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We appreciate your kind words Lee! Our team strives to be attentive and polite while making sure you feel comfortable every step of the way.
Take care,
Megan at Customer Care💜
Excellent Service
The sales assistant who served us [ Stewart A6255663} was very professional and extremely helpful. He listened to our request and took us straight to the product we needed. Thank you.
18 septembre 2025
Réponse de Bensons For Beds - Aylesford
We appreciate you sharing your experience. We're happy to hear that our sales team member was professional and helpful and quickly located the product you needed. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Quiet and clean store environmentGreat shopping experirnce
Quiet and clean store environment. Personnel knowledgable, helpful and friendly.
19 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience! We're so glad you found our store clean, quiet, and our team helpful and friendly.
Thank you,
Lauryn at Customer Care.
New mattress
We had a visit to your store in Aylesford and the store was fantastic.!
Vikki listened to us and was very professional in her manner and helped us to make the right decision about a new mattress.
8 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Aylesford
We're happy to hear that you had a fantastic visit to our Aylesford store. We appreciate your positive feedback regarding the professional assistance you received in choosing a new mattress. Take care,
Megan at Customer Care
Attentive lady who completely…
Attentive lady who completely understood our needs and enabled us to purchase the right bed .
Friendly and professional
5 septembre 2025
Réponse de Bensons For Beds - Aylesford
We're happy to hear that the attentive service helped you find the perfect bed! We appreciate your kind words,
Megan at Customer Care
Réponse de Bensons For Beds - Aylesford
We appreciate your feedback and are so glad our staff was helpful and attentive to your needs during your visit with us.
Take care, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.